How to use the ANA Lounges with the new system (International)

This page explains the entry procedures for our international lounges with the new system.

Notice

  • From March 10 to late July 2026 (tentative), the lounge check-in system will be sequentially updated at each airport. At airports where the transition is complete, new check-in kiosks will be installed, and entry procedures will change slightly.
    • System Implementation Schedule
      Narita Airport: Sequentially from March 10, 2026, onwards
      Other Airports: Sequentially from June 2026, onwards

Access to International Lounges with the New System

Passengers traveling on ANA Group-operated flights or Star Alliance member airline-operated flights can use the self-access kiosk to enter by scanning their boarding pass.

Passengers Eligible for Self-Access

The self-access kiosk is available for the Eligible Passenger and one companion traveling on the same flight. *1,2

  • *1.
    Following are the customers who are eligible to use the lounge.
    • Passengers traveling in First Class.
    • Passengers traveling in Business Class (Eligible Passenger only).
    • Passengers traveling in Premium Economy (Eligible Passenger only).
    • "Diamond Service" members.
    • "Platinum Service" members.
    • Super Flyers members (including Super Flyers Card Premium members).
    • Million Milers (holders of 2 million LT miles or more).
    • Star Alliance Gold members.
  • *2.
    If you have two or more companions, please contact the lounge reception staff for assistance.

Eligible Flights

  • ANA Group-operated flights.*1
  • Star Alliance member airline-operated flights.
  • *1.
    Excluding passengers with AirJapan(NQ) flight number

Important Notes

ANA ARRIVAL LOUNGE (Narita Airport): Self-access kiosks are not available at arrival lounges. Please present your boarding pass the lounge reception staff.

Entry Procedures for International Lounges with the New System

Entry procedures for eligible customers

STEP1

ANA SUITE LOUNGE SCAN BOARDING PASS Tap to Enter with Companion
ANA LOUNGE SCAN BOARDING PASS Tap to Enter with Companion

Please scan your boarding pass to the kiosks at the lounge reception. If you have a accompanying guest, please tap the [Tap to Enter with Companion]

STEP2

WELCOME
WELCOME

Customer information will be verified. If the above image is displayed, the entry procedure is completed.

Entry procedures for accompanying guests

STEP1

ANA SUITE LOUNGE SCAN BOARDING PASS Tap to Enter with Companion
ANA LOUNGE SCAN BOARDING PASS Tap to Enter with Companion

Please tap the [Tap to Enter with Companion]

STEP2

Eligible Passenger SCAN BOARDING PASS STEP1 Eligible Passenger Back
Eligible Passenger SCAN BOARDING PASS STEP1 Eligible Passenger Back

Please scan the primary member's boarding pass over the reader.

STEP3

Travel Companions SCAN BOARDING PASS STEP2 Travel Companions Back
Travel Companions SCAN BOARDING PASS STEP2 Travel Companions Back

Please scan the Travel companion's boarding pass.

STEP4

WELCOME
WELCOME

Customer information will be verified. If the above image is displayed, the entry procedure is completed.

Information

  • If the following screen is displayed, please inform staff.
Please contact a staff.
Please contact a staff.

Please contact a staff.