Kuala Lumpur International Airport

Arrival

Flights operated by ANA group will arrive at KL International Airport (KLIA) in Kuala Lumpur.

Arrival Terminal

  • Immigration/Priority Lane
  • Baggage Claim
  • Customs
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at Kuala Lumpur International Airport

In the arrival satellite, there is an information counter, currency exchange booths, and escalators. Arriving passengers should take the Aerotrain to the Contact Pier. On level 4 of the Contact Pier, there are transfer counters. Go down to level 3 of the Main Terminal and pass through immigration, the baggage claim area, and then customs. On level 3, there are also immigration booths (for transit passengers), transfer counters (domestic to international flights), the baggage claim area for domestic flights, currency exchange booths, and toilets.

Fast track immigration

Business Class passengers are able to use priority lane (FIRST/BUSINESS CLASS lane) at Immigration.
This lane is located near the center of Immigration.

Remarks

Present your boarding pass at the immigration counter.

Departure

Flights operated by ANA group will depart from KL International Airport (KLIA) in Kuala Lumpur.

Departure terminal

  • Check-in
  • Immigration/Priority Lane
  • Security Check
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Kuala Lumpur International Airport

Upon entering through Gate 4 on level 5 of the Main Terminal, there are ANA check-in and ticketing counters (Island F) and self-service check-in machines (kiosks) nearby. After check-in, proceed to level 4. On level 5, there are also domestic flight check-in counters, a currency exchange booth, and toilets. On level 4, there are immigration booths and a security checkpoint. After passing through these, take the Aerotrain to the satellite. In the satellite, there is an information counter and currency exchange booths. Passengers should then proceed to their boarding gate. Passengers who wish to use the Malaysia Airlines Golden Lounge should take the escalator to level 2.

Carry-on Baggage

After your carry-on baggage has been inspected at the security checkpoint, it will be subject to another inspection at the boarding gate.

Please note that liquids exceeding 100 milliliters in volume (including drinking water in plastic bottles) cannot be taken on board.
However, liquids which are purchased at a duty-free store within the departure airport can be taken on board. Such liquids must remain inside the designated sealed bag.

Fast track immigration

Business Class passengers are able to use priority lane (FIRST/BUSINESS CLASS lane) at Immigration.
This lane is located near the center of Immigration.

Remarks

Present your boarding pass at the immigration counter.

Transit

From ANA to Other Airline companies

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers connecting to Malaysia domestic Flights

Passengers connecting from ANA to a Malaysia domestic flight should go from level 4 of the Contact Pier to level 3 of the Main Terminal, and then pass through immigration (for transit passengers) and proceed to the boarding gate for their domestic flight. On level 3, there are also transfer counters (domestic to international flights), currency exchange booths and toilets.

Passengers who transit from ANA to International flights of other airlines

Please complete check-in at the connecting counter located in the center of Satellite.
After check-in, please proceed to the boarding gate of your connecting flight which is located in Contact Pier or Satellite.

Passengers who transit from ANA to Malaysia Domestic flights

After immigration for transit passengers, please proceed to the boarding gate of the connection flight.

From Other Airline companies to ANA

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers connecting from Malaysia domestic Flights

Passengers connecting to ANA from a Malaysia domestic flight should proceed to the transfer counter (domestic to international flights) on level 3 of the Main Terminal and then pass through immigration (for transit passengers). After passing through immigration, take an escalator to level 4 of the Contact Pier. On level 3, there are also currency exchange booths and toilets.