Guide for facilities in Mexico City International Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure .

Arrival

Flights operated by ANA group will arrive at Terminal 1 of Benito Juarez International Airport.

Arrival Terminal

  • Immigration
  • Baggage Claim
  • Customs
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Nursery
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at Mexico City International Airport

On the Terminal 1 Upper Level where you will arrive, there are toilets, Information and a bus boarding/alighting area. Go down to the Ground Floor for immigration, baggage claim, customs, customs for connecting passengers and baggage drop counters for connecting passengers. In addition, there are also currency exchanges, ATMs, toilets, telephones and Information.

Immigration

Please present your passport, Immigration Card.
Half a piece of Immigration Card will be collected at a gate of departure from Mexico.
(You will be fined by Mexican Government if you lose your Immigration Card.)

Customs

Please submit Customs Declaration Form and Baggage inspection.

Departure

Flights operated by ANA group will depart from Terminal 1 of Benito Juarez International Airport.

Departure terminal

  • Check-in
  • Security Check
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Nursery
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Mexico City International Airport

The Terminal 1 Upper Level where you will depart from has the ANA check-in and ticketing counters to perform check-in procedures, Security Check G, Security Check J and the immigration for passengers holding visa. After passing through, the Grand Lounge Elite is located near Gate 19 and there are also Information, toilets, currency exchanges, telephones, ATMs, a bus boarding/alighting area and a monorail station.

Check-in

Please present your passport and e-ticket itinerary.

Boarding Gate

Please submit half a piece of Immigration Card at the gate upon boarding.
(You will be fined by Mexican Government if you lose your Immigration Card.)

Transit

From ANA to Other Airline companies

  • Immigration
  • Baggage Claim
  • Customs
  • baggage Counter
  • Security Check
  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Nursery
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers connecting to International flights departing from Terminal 1
  • Passengers connecting to Domestic flights departing from Terminal 1
  • Passengers connecting to flights departing from Terminal 2

Go down from the Terminal 1 Upper Level to the Ground Floor and there are immigration, baggage claim, customs for connecting passengers and baggage counter. After passing through, passengers with a connection on an international flight should proceed to the Upper Level. Passengers with a connection departing from Terminal 2 should go to the station on the Upper Level for the monorail to Terminal 2. Passengers with a connection on a domestic flight should stay on the same level and proceed to the domestic flights. In addition, on the Ground Floor there are also toilets, currency exchanges, ATMs, telephones and Information. On the Upper Level, there are Security Check G and Security Check J (Immigration for passengers holding visa), as well as Information, toilets, currency exchanges, telephones, ATMs, bus boarding/alighting areas and a station for the monorail to Terminal 2.

In the case of that Through check-in of your baggage have been finished in the departure airport

Please pick up your baggage and undergo customs inspection for transit after Immigration inspection, and drop your baggage at baggage carousel for transit. Please proceed to Arrival Lobby and go to Terminal 2 or Departure floor.

In the case of that Through check-in of your baggage have not been finished in the departure airport

Please pick up your baggage. Please proceed to Arrival Lobby and go to Terminal 2 or Departure floor.

From Flights arriving at Terminal 2 and Domestic flights arriving at Terminal 1 to ANA

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Nursery
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arrived at Terminal 1 by Aerotren
  • Passengers arrived at Terminal 1 by bus
  • Passengers connecting from Domestic flights arrived at Terminal 1

On the Terminal 2 Upper Level, there are Security Check M, toilets, currency exchanges and a station for the monorail (Aerotoren) to Terminal 1. On the Ground Floor, there are arrival halls for both domestic and international flights and it is possible to go to Terminal 1 from the boarding area of transit bus between terminals. There are also toilets, currency exchanges and an area for boarding/alighting taxis. Passengers arriving on a bus from Terminal 2 and passengers arriving at Terminal 1 on a domestic flight connection should take the elevator from the Terminal 1 Ground Floor up to the Upper Level. Passengers who have traveled by monorail from Terminal 2 should stay on the Upper Level and proceed to the ANA check-in and ticketing counters. After the procedures, there are Security Check G and Security Check J (Immigration for passengers holding visa), as well as Information, toilets, currency exchanges, telephones, ATMs and the Grand Lounge Elite located near Gate 19.