IHG® Hotels & Resorts

IHG® Hotels & Resorts

IHG® Hotels & Resorts is a Global Hospitality Company with approximately 6,000 hotels more over than 100 countries.
In Japan, IHG ANA Hotels Group Japan, a joint venture between IHG and ANA (All Nippon Airways) commenced operations on December 2006. IHG's portfolio in Japan continues to expand.

In addition, IHG's Loyalty Program, IHG® One Rewards is the World's Largest Hotel Loyalty Program. More than 140m members around the world and enjoys the variety of benefits. (current as of April, 2021)
As of July 2021, there are 5 brands (InterContinental, Kimpton, Hotel Indigo, ANA Crowne Plaza, Holiday Inn and Holiday Inn Resort), 37 hotels, approximately with 10,000 rooms.

IHG® Hotels & Resorts
Logo of IHG® Hotels & Resorts

Earning Miles

Miles Accrued per Stay

Conditions Hotels
3 miles for every US$1 spent on accommodation fees Eligible hotels

InterContinental Hotels & Resorts

Regent Hotels & Resorts

Kimpton Hotels and Restaurants

Hotel Indigo

HUALUXE Hotels & Resorts

Crowne Plaza Hotels & Resorts


EVEN Hotels

avid hotels

Holiday Inn

Holiday Inn Express

Holiday Inn Resort

Holiday Inn Club Vacations

1 mile for every US$1 spent on accommodation fees Eligible hotels

Staybridge Suites

Candlewood Suites

The Venetian Palazzo Las Vegas hotels


Mileage Accrual Terms Details
Accrual Conditions

Membership of IHG® One Rewards is required.

* Please register here if you are not yet a member.

Prior to your reservation, please have your IHG® One Rewards membership number ready.
No retroactive miles will be awarded for stays prior to enrolment.
Please also confirm the other Mileage Accrual Terms and Conditions.

Points to Note

Before your stay, please register for IHG® One Rewards membership via website or app and change your earning preference to miles.
Once this is done, please make a reservation under your membership number.

If enrolling as IHG® One Rewards member, after booking your reservation till your check-in

Please register for IHG® One Rewards membership via website or app. Change your earning preference to miles, and inform your IHG® One Rewards membership number to the hotel you have booked or to the IHG Reservation Center prior to your stay. Alternatively, you can provide your membership number to the hotel reception staff upon checking in.

Registering IHG® One Rewards membership at the hotel during your first stay

Mileage accrual will not be available even if you change your earning preference to miles. If you enroll as an IHG® One Rewards member at your qualifying stay, you will receive 1,000 Points only, regardless of the length of your stay. You will accrue mileage for subsequent stays.

* A "qualifying stay" refers to a hotel reservation made at a rate that qualifies for Point or mileage accrual.

For a full explanation regarding qualifying stays, please see items 17 to 21 of the IHG® One Rewards Membership Terms and Conditions.

Mileage Accrual Method Please see Mileage Registration.
Mileage Accrual Period After the stay, approximately 1-2 months will be required for the miles to be credited to the mileage balance.
Retroactive Registration

Please contact the following for retroactive registration of mileage.

For further details, please see Retroactive Mileage Registration.

Send retroactive mileage registration requests to

IHG® One Rewards Service Center


Mon. - Fri. 9 a.m. - 6 p.m. (except National Holidays)

IHG® One Rewards (Japanese)

Room discounts for ANA Card and ANA Mileage Club Card members

5%(*1) off from the Best Flexible Rate (*2) will be awarded at participating hotels.

Please quote your membership at the point of booking and present your member card upon check-in.

  • *1.
    Best Flexible Rate is the best available unrestricted, public rate for that room type at the time of reservation.
    • An IHG® One Rewards membership registration is required in order to receive discount benefits.
      If you are not yet a member of IHG® One Rewards, please complete the membership registration form.
  • *2.
    Black out dates may apply.
  • Cannot be used in conjunction with the Stockholders discount coupons, or other coupons, discounts and promotions. Not eligible for bookings through travel agencies or third party websites or advance purchase products.
  • Discounts will not be applied with the instant membership card.
  • Diamond Service Members and ANA Super Flyers Card Members, will receive 10% discount off the Best Flexible Rate.
  • Please confirm the list of participating hotels eligible for the member's discount (Japanese)

Reservations / Inquires

IHG® Hotels & Resorts Reservation Center

Phone: 0120-029-501

Phone: 0120-455-655

Mon. - Sat. 9 a.m. - 7 p.m. (except Sun. and Jan.1)

Phone: +81-3-4565-4135

From overseas

IHG® One Rewards Service Center

Phone: +81-3-5767-9325

Mon. - Fri. 9 a.m. - 6 p.m. (except National Holidays)