Water Efficiency Management

• Basic Approach to Water Resource Conservation
• Policy
• Recognition of Water-Related Risks
• Business Opportunities in Water Management
• Scope of Management
• Initiatives for Water Consumption Reduction
• Employee Education on Environmental Issues

Basic Approach to Water Resource Conservation

Water resources are indispensable and irreplaceable for all life and societal activities. Globally, issues such as over-extraction, pollution, and the degradation of aquatic ecosystems due to development are escalating, presenting a critical environmental risk on par with climate change.

The ANA Group positions water resource conservation as a key priority within its global environmental protection efforts, spanning all business activities including flight operations, in-flight meal preparation, and aircraft maintenance.

Guided by the "ANA Group Environmental Policy," alongside its "Biodiversity Policy" and "Procurement Policy," the Group drives water conservation and stringent water quality management. We remain committed to mitigating water-related risks—including water stress across our domestic and international operational sites—and contributing to the preservation of healthy water environments.

Policy

Recognition of Water-Related Risks

For the ANA Group, with its core in airline transportation, the depletion of water resources and intensifying water stress driven by climate change represent critical business risks (both physical and operational) that could impact business continuity. Specifically, three key risk scenarios may manifest across our operations and supply chains:

1. (1) Impacts on Aircraft Operations and Maintenance
   Substantial volumes of clean water are essential for routine aircraft washing and precision engine cleaning. Should regional water shortages prompt water rationing or conservation mandates, restricted washing could lead to dirt accumulation on aircraft surfaces, increasing aerodynamic drag and impairing fuel efficiency due to reduced engine performance. Furthermore, prolonged washing procedures under water constraints could reduce hangar operational efficiency, restrict fleet availability, and compromise on-time flight performance.
2. (2) Impacts on Catering Ingredient Procurement and Meal Preparation
   Severe droughts causing crop failures can disrupt the stable procurement of ingredients for in-flight meals and inflate costs. Additionally, water shortages at ANA Catering Service (ANAC) facilities and third-party catering partners globally would hinder strict hygiene management, potentially leading to the inability to serve meals or necessitating service reductions.
3. (3) Impacts on Business Continuity via Deteriorating Workplace Sanitation
   Shortages of operational and domestic water risk causing foodborne illnesses, infectious disease outbreaks, and degraded working conditions. The resulting physical and mental burden on personnel, alongside staffing shortages, could force flight reductions or cancellations to maintain our uncompromising focus on safety, ultimately threatening our ability to sustain our critical function as a societal transportation infrastructure.

Business Opportunities in Water Management

At the ANA Group, water conservation and sustainable use are viewed not merely as risk mitigation, but as key business opportunities to bolster competitiveness and organizational resilience. Proactive risk reduction and resource efficiency across the value chain unlock long-term value in the following key areas:

1. (1) Enhancing Cost Competitiveness (Reduction of Operational Costs)
   Achieving steady reductions in water consumption through the installation of water-saving fixtures and thorough water recycling, thereby continuously lowering utility and overall operational costs.
2. (2) Stabilizing the Supply Chain (Enhancing Risk Resilience Through Supply Chain Fortification)
   Conserving water resources in supplier regions helps safeguard the supply chains for critical materials and goods—including duralumin, semiconductors, paper products, and food ingredients. Establishing a resilient procurement structure immune to price spikes or material shortages enhances business stability and corporate reliability.
3. (3) Maintaining Operational Quality and Enhancing Brand Value (Securing Competitiveness via Fuel Efficiency and Fleet Aesthetics)
   Securing sufficient water resources to perform high-quality engine and aircraft washing ensures optimal fuel efficiency and maintains the aesthetic appearance of the fleet, thereby earning sustained trust from stakeholders and securing medium-to-long-term business stability.

Scope of Management

Water use occurs at all ANA Group business sites. We manage water usage at approximately 250 sites to reduce consumption

Initiatives for Water Consumption Reduction

Under the "ANA Group Environmental Policy," the ANA Group utilizes GreenGlobeX (GGX)—a group-wide environmental performance management system—to visualize, analyze, and evaluate water consumption across its operational sites.

At our facilities, unused potable water recovered from aircraft post-flight is repurposed for ground cleaning and other maintenance tasks, alongside the active utilization of reclaimed water treated from kitchen wastewater. In aircraft maintenance, the implementation of ultra-high-pressure water cleaning technology for engine parts simultaneously reduces chemical detergent usage and minimizes water consumption. Furthermore, through the proper operation of wastewater treatment facilities, we maintain operational practices that rigorously minimize environmental impacts on local water bodies.

ANA Group Environmental Data

• All data based on these figures have been verified and certified by LRQA PDF Opens in a new window.In the case of an external site,it may or may not meet accessibility guidelines. Limited.

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Initiatives in all Non-Aircraft Flight Operations

Employee Education on Environmental Issues

The ANA Group conducts environmental e-learning programs for employees several times a year. The objective is to ensure that employees understand the importance of promoting ESG, enabling them to provide appropriate guidance and take proper action when serving customers.

These educational programs are also utilized to facilitate understanding of environmental targets, progress, and various initiatives, including water efficiency management.

Example: Internal Training Materials