ANA COUCHii

ANA COUCHii is the very first couch seat to be offered by a Japanese airline.
For an additional fee on top of the Economy Class fare, you can combine three or four seats to make a single couch seat.
ANA COUCHii features raisable leg rests so it can be used like a bed, and is recommended for families and couples alike.
It also comes with its own bedding and seat belt.

Notice
  • ANA COUCHii requests can be made as of January 10, 2019 for flights departing from May 24.

Service Details

ANA COUCHii is made up of three or four seats, and can be used as a bed by raising the leg rests of the adjacent seats. (Only available on Airbus A380.)
The special bedding and seat belt below will be provided for customers who have purchased ANA COUCHii.

  • Bedding: 1 set per ANA COUCHii
  • Seat belt: 1 set per ANA COUCHii

Eligibility

Eligible Customers
Customers flying on an ANA-operated Airbus A380 aircraft between Narita and Honolulu under an ANA flight number.

Eligible Tickets
Flights tickets which have a ticket number beginning with 205

Applicable Classes (Booking Class)
Economy Class (Y, B, M, U, H, Q, V, W, S, L, K, X)

  • Not available for reservations made on the Mexico site.

Charges

The usage fee will vary depending on the seasonality. Please see the Reservation Confirmation screen for the usage fee.

  • ANA COUCHii for 4 passengers
ANA COUCHii for 4 passengers
Promotion for the new Airbus A380
4 seats: Reduced from JPY 12,000 to JPY 6,000 (USD 60)
Low season
4 seats: JPY 12,000 (USD 120)
High season
4 seats: JPY 12,000 (USD 120)
  • ANA COUCHii for 3 passengers
ANA COUCHii for 3 passengers
Promotion for the new Airbus A380
3 seats: Reduced from JPY 9,000 to JPY 4,500 (USD 45)
4 seats: Reduced from JPY 22,000 to JPY 11,000 (USD 110)
Low season
3 seats: JPY 9,000 (USD 90)
4 seats: JPY 22,000 (USD 220)
High season
3 seats: JPY 9,000 (USD 90)
4 seats: JPY 52,000 (USD 520)
  • ANA COUCHii for 2 passengers
ANA COUCHii for 2 passengers
Promotion for the new Airbus A380
3 seats: Reduced from JPY 19,000 to JPY 9,500 (USD 95)
4 seats: JPY 52,000 (520 USD)
Low season
3 seats: JPY 19,000 (USD 190)
4 seats: JPY 52,000 (USD 520)
High season
3 seats: JPY 49,000 (USD 490)
4 seats: JPY 172,000 (USD 1,720)
  • ANA COUCHii for 1 passenger
ANA COUCHii for 1 passenger
Promotion for the new Airbus A380
3 seats: JPY 59,000 (USD 590)
4 seats: JPY 92,000 (USD 920)
Low season
3 seats: JPY 59,000 (USD 590)
4 seats: JPY 92,000 (USD 920)
High season
3 seats: JPY 169,000 (USD 1,690)
4 seats: JPY 252,000 (USD 2,520)
  • The fees shown above are for one sector per ANA COUCHii.
  • Adults, children, and infants with their own seat are counted in the number of users. (Infants without their own seat are not counted.)
  • The applicable fee for purchases that are not made on the Japan website must be made in US dollars. Please note that charges will be converted into the currency used on the website for the country or region where the request is made.

Seasonality

Seasonality Narita Departure Honolulu Departure
Promotion for the new Airbus A380 May 24 - July 11, 2019 May 24 - July 12, 2019
Low season August 18 - September 12, 2019
September 15 - December 19, 2019
January 1 - April 24, 2020
May 4 - July 9, 2020
August 16 - September 18, 2020
September 20 - December 25, 2020
January 1 - March 31, 2021
July 16 - 19, 2019
August 26, 2019 - January 1, 2020
January 5 - May 2, 2020
May 10 - July 17,2020
August 24 - December 31, 2020
January 3 - March 31, 2021
High season July 12 - August 17, 2019
September 13 - 14, 2019
December 20 - 31, 2019
April 25 - May 3, 2020
July 10 - August 15, 2020
September 19, 2020
December 26 - December 31, 2020
July 13 - 15, 2019
July 20 - August 25, 2019
January 2 - 4, 2020
May 3 - May 9, 2020
July 18 - August 23, 2020
January 1 - January 2, 2021

Application / Payment

Where to Make Your Request
ANA website (excluding Mexico site), ANA reservation and customer service center (by phone)

Application Period
From ticket purchase until 48 hours prior to departure

  • ANA COUCHii can be applied only after the departure time of the flight on the 355 days prior to the departure.

On the other hand, reservation and ticket issuance for the air segment are possible after 0:00 GMT on the 355 days prior to the departure.

Payment Method
Credit card*1 or PayPal*2

  • *1Alipay and China UnionPay cards can be used on the China site.
  • *2Excluding the China, South Korea, Vietnam, Indonesia, India, and Malaysia sites.

Changes / Cancellations

Please confirm the following conditions for making changes and cancellations.

Changes

Changes (including seat changes) cannot be made after making a request.

  • After purchase, it is not possible to switch to a different ANA COUCHii type, change users, or change the number of users.
  • Customers who have made an ANA COUCHii reservation cannot change to other seats upon performing boarding procedures, including online and through check-in.

Cancellations/Refunds

Request Period Cancellation *1*2 Refund
From the moment ticket purchase is completed until 48 hours prior to departure (Where to Make Your Request)
ANA website (excluding Mexico site), ANA reservation and customer service center (by phone)
Refunds are available
The amount to be refunded will be calculated by deducting the refund charge of 50% from the total amount paid. *3
48 hours prior to departure until departure time (Where to Make Your Request)
ANA reservation and customer service center (by phone), ANA airport counter (Narita/Honolulu)
Refunds cannot be made
  • *1To change to a different type of ANA COUCHii, or to change the users or the number of users after purchase, you must cancel your purchase.
    Upon canceling your purchase, your couch seat reservation will also be canceled. Furthermore, you will not be able to use the special bedding or seat belt.
    You will be able to make another application up to 48 hours prior to your flight's departure time.
  • *2If your ticket was purchased through a travel agency and you change it, or if you change your seat, your ANA COUCHii reservation will be cancelled automatically.
    If the reservation is cancelled no later than 48 hours prior to your flights's departure time, a handling fee of 50% will be deducted from the ANA COUCHii fee that you paid, and the remainder will then be refunded to you.
  • *3Depending on rounding off by currency, the refund amount may be less than 50%.

How to Use ANA COUCHii

  • ANA COUCHii can be used as a couch seat by pulling out the leg rests.
  • When not being used as a couch seat, it can be enjoyed as a regular seat.
  • All the armrests (excluding the aisle-side ones) can be raised to create a comfortable space.
  • The special ANA COUCHii bedding and seat belt set are only provided for customers who have purchased ANA COUCHii.
  • Seat belts will be collected before landing. A cabin announcement will be made before the collection.

Points to Note

  • The Keep My Fare service is not available for customers who select ANA COUCHii when making a new reservation on the ANA website.
    However, customers who have purchased a flight ticket with the Keep My Fare service can make a request for ANA COUCHii.
  • After requesting ANA COUCHii, it is not possible to upgrade using miles or Upgrade Points, upgrade to Premium Economy using Premium Member services, or make bids using Bid My Price. Furthermore, it is not possible to request ANA COUCHii when waitlisted for a seat class upgrade.
  • ANA COUCHii may be unavailable for certain user number combinations due to the availability of oxygen masks by seat row. Additionally, ANA COUCHii cannot be used by unaccompanied infants for safety reasons. A maximum of 2 infants can accompany each adult.
  • Customers who have made separate reservations but would like to change to ANA COUCHii are advised to contact ANA by phone.

In Case of Aircraft Changes, Delays, and Cancellations

  • Customers who are unable to use their purchased ANA COUCHii due to an aircraft change, delay, or cancellation will be refunded the ANA COUCHii fee.
  • If customers select ANA COUCHii and their seat type is changed, they will be refunded the difference with the ANA COUCHii fee. Refund procedures will differ depending on where the ticket was purchased. Please see below.

Refund procedures by place of ticket purchase

Place of Purchase Information on Refund
 ANA website, ANA reservation and customer service center (by phone) Please contact ANA by phone.
Travel agency The refund will be processed automatically at a later date.
(No procedures are required by the customer.)