Honolulu Airport Lounge

ANA SUITE LOUNGE vouchers allow you to use ANA designated lounges, such as ANA SUITE LOUNGE and ANA LOUNGE. Please hand your voucher to the ANA SUITE LOUNGE representative upon entering the lounge. One voucher allows access for one person. Other than Premium members, all members who hold an ANA SUITE LOUNGE voucher may use it. Diamond Members can select getting 6 Lounge Access vouchers.

Platinum Service members, see below for important information:

• If you earn more than 80,000 premium points on ANA Group flights over the 2019 calendar year, then you will be presented with 3 vouchers that can be used only by you and your accompanying guests at the ANA SUITE LOUNGE and ANA LOUNGE.
• Premium Points earned on flights on Star Alliance Member Airlines will not be credited toward the 80,000 Premium Points ANA SUITE LOUNGE Voucher.
  • NOTE: This does not apply to customers who have achieved Diamond Service Member status for the fiscal year ending March 31, 2021.
• No application is required—the primary member's name will be printed on the vouchers and they will be sent to the address registered on the member’s ANA Mileage Club account together with the Platinum Service membership card.

You can use eligible lounges at discounted rates by paying for lounge access in advance through the ANA website. Paid lounge access is available at Haneda and Narita airports in Japan and the Honolulu airport in the U.S.

• * If who have already applied for Paid Lounge Access at Haneda Airport until March 28, 2020, you will still be able to use this service.
  However, if you change your reserved flight, you will not be able to make another application for Paid Lounge access at Haneda Airport.
• * Lounge usage eligibility will differ depending on member status (e.g., Premium members) and boarding class.

Changes can be made through the ANA website up to 24 hours prior to departure of the relevant international flight. Changes cannot be made at the airport counter.

• If you change your class, date or flight, your existing paid lounge access request will be canceled.

When requesting paid lounge access for your new flight:

After you have purchased your new paid lounge access, you will receive a refund for the EMD (Electronic Miscellaneous Document)for the paid lounge access that you purchased for your original flight.

• We will notify you by email when your refund has been successfully processed.
  • This may take one to two days.

If you choose not to request a paid lounge access for your new flight:

• If the EMD you have already purchased is within its term of validity and the terms and conditions are satisfied, it can be used to make a paid lounge access request for a different flight.
• If you wish to use your refund for a different flight, please contact an ANA customer service center no later than 24 hours prior to departure of the relevant flight.
• Refunds are not available after purchase.

• There is a limit to the number of seats available in airport lounges.
• Lounges can only be used after the airport counter check-in has opened for your outbound flight and you have passed through security.
• For check-in counter opening times, please go here.
• Please retain the passenger receipt you received upon booking the service until you actually use the lounge.
• You may be designated a lounge to use during busy periods.
• You may not be able to use a lounge if it is already full. Please speak to an ANA staff member at the airport for more details.