Traveling with Pets

• Lack of appetite, not feeling well
• Raspy breathing, rise in heart rate
• Stumbling when walking
• Excessively nervous and trembling
• Excessive tension and excessive drooling
• In a state of panic and can't stop barking

• Your pet is not in a condition fit for air travel.
• Your pet is pregnant.
• Your pet is very young (less than four months old).
• Your pet has a heart problem or a respiratory disease.

The following small animals are only allowed to be transported on aircraft if they are domesticated, are not for sale, and are not livestock.

• * The symbol "○" indicates "allowed" and the symbol "×" indicates "not allowed".

Bulldog, French Bulldog, Boxer, Shih Tzu, Boston Terrier, Bull Terrier, King Charles Spaniel, Tibetan Spaniel, Brussels Griffin, Chow Chow, Pug, Chin, Pekingese

In addition to pets, baggage and cargo are also loaded in the cargo room.
Environmental conditions inside the cargo room can affect your pet's health in a variety of ways, leading to weakness or injury.

During the flight, the lights in the cargo room will be off and the room will be dark.

The cargo room is air-conditioned and has humidity control, but the environment may differ from that of the customer cabin due to the effects of the outside air temperature and other factors.
The cargo room can become very hot in the summer due to high outside temperatures and reflected heat.
In addition, your pet will be in an open-air environment during the loading and unloading processes, so there may be significant temperature and humidity changes during both summer and winter.

Your pet may hear engine, mechanical, and wind noises when the aircraft takes off, lands, or is in flight, or noises from the engine or ground vehicles when being loaded/unloaded.

Entry and exit regulations vary by country/region. Documents required for the import/export of animals (export quarantine certificate, health certificate, import certificate, etc.) must be confirmed by the customer with the country/region of departure, the quarantine station at the country/region of destination, the embassy, etc. All necessary documents must be prepared in advance.

The type of quarantine and documents required for the import of pets into Japan differs depending on the type of animal.

If you are importing dogs or cats, you need to notify the animal quarantine station at least 40 days before your arrival in Japan.
For dogs and cats imported from areas designated as rabies-free, if the microchip recorded on the export certificate is used to identify the animal, the holding period will be within 12 hours.
If the animal cannot be identified by microchip, the holding period may be up to 180 days.
For details, please check the Ministry of Agriculture, Forestry and Fisheries Animal Quarantine Station website.

When importing animals such as rodents (hamsters, guinea pigs, etc.) and birds, an application form must be submitted to the Ministry of Health, Labor and Welfare (application form, health certificate, etc.).
For details, please check the website of the Ministry of Health, Labor and Welfare.

On ANA-operated flights, pets are accepted in the cargo room when traveling on the same flight as their owner. We do not accept reservations online. For more details and for reservations, please contact us by phone in advance. Only customers who have booked ANA-operated flights with ANA flight numbers are eligible. (We cannot accept tickets with flight numbers of other airlines.)

The following charges will apply when you check in your pet. Pets do not qualify as a part of the free baggage allowance.
(Please pay the following charges in the currency of the country/region of departure.)
Area 1: North America, Latin America, Hawaii
Area 2: Europe, Russia (west of the Urals), Africa, Middle East
Area 3: Russia (east of the Urals), Asia (including Japan), Oceania
"=" Indicates a round trip.

• Due loading area space of the planes, the number of pet cages that can be accepted is limited. Please contact us at the time of booking for availability.

• In principle, we accept only one animal per cage. However, up to 2 birds can be in one cage.
  • * Since there is the risk of injury due to pets attacking each other, we do not accept multiple pets in one cage.
• We only accept pet cages that comply with IATA regulations and can withstand air transport.
  <Pet Cage Conditions> * All conditions must be met.
  • Sturdy top.
  • Durable materials (hard plastic, metal, wood, etc.).
  • Good ventilation.
  • Functional handle on the outside.
  • Equipped with a lock to prevent escape and physical contact.
  • Wheels that can be removed or fixed in place.
  • Appropriate size for your pet to stand, sit, sleep, and turn around freely.
  • Leak-proof bottom, such as pet sheets, to prevent liquids and waste from spilling out.
  • Cooling mats, suitable containers, and plates for drinking water and food should be provided depending on the condition of the pet and the time of transport (feeding during transit is not possible).
• During the period from May 1 to October 31, we do not accept a small cage inside a larger cage or covers on cages due to the danger of poor ventilation.
• Please note that for some countries/regions, pets may only be transported as cargo.

Please contact us by phone in advance for cage number limits and fees.

We are unable to transport a pet if the sum of the three sides (length, width, height) of the pet's cage is 292 cm (115 inches), or if the total weight of the pet and cage exceeds 45 kg (99 pounds).

Please download, print out, fill in, and sign the consent form and bring it to the airport.
Download consent form

Please note

Air travel is significantly different from your pet's everyday environment, so your pet may become weak or injured.
You can check past mortality incidents on "Previous Instances of Pet Mortality".