Partner Flight Awards

Use Miles With Partner Airlines

ANA Mileage Club members can use miles to fly with our partners around the world.

Eligible Flights

Star Alliance Member Airlines (current as of October 2019)

Flights on different airlines can be freely incorporated into an itinerary when they are operated by Star Alliance member airlines.

  • Only Star Alliance Member Airlines are eligible for Round-the-World tickets.
  • Awards can only be used for Japan domestic connections if such connecting flights are operated by ANA. Flights with Ibex Airlines flight numbers cannot be used.

Details on Star Alliance Round the World Ticket

  • ANA (NH)
  • Aegean Airlines (A3)
  • Air Canada (AC)
  • Air China (CA)
  • Air India (AI)
  • Air New Zealand (NZ)
  • Asiana Airlines (OZ)
  • Austrian Airlines (OS)
  • Avianca (AV)
  • Brussels Airlines (SN)
  • Copa Airlines (CM)
  • Croatia Airlines (OU)
  • EgyptAir (MS)
  • Ethiopian Airlines (ET)
  • EVA Air (BR)
  • LOT Polish Airlines (LO)
  • Lufthansa (LH)
  • Scandinavian Airlines (SK)
  • Shenzhen Airlines (ZH)
  • Singapore Airlines (SQ)
  • South African Airways (SA)
  • Swiss International Air Lines (LX)
  • TAP Portugal (TP)
  • Thai Airways International (TG)
  • Turkish Airlines (TK)
  • United Airlines (UA)

Other Partner Airlines

ANA partner airline flight awards can only be used for itineraries with flights operated by a single partner airline.

  • Air Dolomiti (EN)
  • Air Macau (NX)
  • Etihad Airways (EY)
  • Eurowings (EW)
  • Garuda Indonesia (GA)
  • Germanwings (4U)
  • Jet Airways (9W)
  • Olympic Air (OA)
  • Philippine Airlines (PR)
  • Virgin Atlantic (VS)
  • Vietnam Airlines (VN)

Notes

  • Mileage Redemption for Singapore Airlines (SQ) have paused for the moment due to special regulation of the Civil Aviation Authority of Singapore (CAAS) as of June 15, 2020.
    For tickets issued from October 24, 2019 onward, the zones for ANA partner airline flight awards have been partly changed.
  • Depending on the partner airline, there may be cases when awards cannot be used.
  • When using Avianca, flights which are operated by Avianca (AV), TACA (TA), and Avianca Costa Rica (LR) are also eligible.
  • Flight awards can be used for rail sectors when operated under Lufthansa or Austrian Airlines flight numbers.
  • Flight awards cannot be used for bus services operated under Etihad Airways flight numbers.
  • Routes that can be used with Etihad Airways (EY) flight awards are limited to sectors on which flights are operated with ANA as codeshare flights.
  • Suites, First Class and Business Class may not be available for flight award reservation on the following Singapore Airlines aircraft: A350-900, A380-800, B787-10, and B777-300ER.
  • Flight awards cannot be used for the Beijing-Pyongyang sector that is operated by Air China.
  • Flight awards cannot be used for Air Macau flights which have flight numbers above 9000. (More specifically, it is possible to submit an application, but a reply from Air Macau's reservation system will not be forthcoming.)
  • Flight awards cannot be used for Premium Economy Class on EVA Air flights.
  • Flight awards cannot be used for First Class on Swiss International Air Lines flights.
  • Flight awards cannot be used for South African Airways flights with flight numbers between 8000 and 8999.
  • Flight awards for Olympic Air flights have to be reserved under Aegean Airlines (A3) flight numbers (Range: A3 7000-7999).

Eligible class

  • Economy Class
  • Business Class
  • First Class
    • Premium Economy cannot be used.
    • Eligible service classes differ depending on the airline.
    • Awards can also be used with combinations of different service classes.
    • For Japan domestic sectors, awards can be used for Economy Class only.

Required Mileage

Available from only 15,000 miles (roundtrip)

  • Awards cannot be redeemed for one-way flights.
  • The amount of required miles differ based on which zones the departure and arrival airports are located in, ticket seasonality, and the class to be used.
  • The required mileage does not change regardless of seasonality.

Required Mileage for All Sectors 

  • Infants and children require the same number of miles to redeem an award as adults. For other details, please refer to the Usage Policy for Infants and Children page.
  • If the amount of miles is not sufficient to redeem a flight award, it is not possible to cover the difference with cash or ANA SKY COINS.
  • Award tickets cannot be used in conjunction with upgrade awards.
  • Family members who are registered for ANA Card Family Miles or the ANA Mileage Club Family Account (AFA) Service can combine their miles to redeem awards.

Mixed Classes

If there are flights for multiple classes included in an itinerary, the required mileage for both the outbound and return journeys are divided by 2, then totaled.
If the itinerary has flights for multiple classes and also includes connections, the required mileage for the higher class of service on both the outbound and return journeys will be applied.

Validity

1 year from the itinerary start date. (The itinerary must be started within 1 year of ticket issuance.)

  • Even if blackout dates are included within the validity period of the award ticket, the validity period will not be extended.

Blackout Dates for ANA Japan Domestic Flights

Blackout Dates for ANA International Flights

Itineraries

  • Please refer to the Zones for details on zones.

1 The location which requires the largest amount of miles to redeem an award for from the selected departure point is considered to be the destination.

  • The symbol "-" indicates the destination.
Example of Destination

Outbound: Tokyo (Zone 1) - New York (Zone 6)
Inbound: New York (Zone 6) - Honolulu (Zone 5) - Tokyo (Zone 1)

Reason:

New York (Zone 6) is considered the destination because the required mileage from Tokyo (Zone 1) is the highest required to redeem an award.

2 Connections cannot be made in the respective departure and destination points in the outbound and return journeys.

  • The symbol "-" indicates the destination.
Example: An Itinerary Which Can Be Used with Award Tickets

Outbound: Tokyo - Seoul
Inbound: Seoul - Tokyo*1 - Fukuoka

  • *1.
    Indicates a connection within 24 hours.
Reason:

The return journey passes through Tokyo. However, since it does not pass through the first city (Seoul) or the last city (Fukuoka), this itinerary can be used with an award ticket.

Example: An Itinerary Which Cannot Be Used with Award Tickets

Outbound: Tokyo - Sapporo*1 - Tokyo*1 - Frankfurt
Inbound: Frankfurt - Tokyo

  • *1.
    Indicates a connection within 24 hours.
Reason:

This itinerary cannot be used as the outbound journey passes through the first city of the outbound journey (Tokyo) again before it ends.

3 There are restrictions regarding the selection of connecting points. (Not applicable to Star Alliance Round the World itineraries.)

Area Classifications

Area 1: North America, Central America, South America, Hawaii, etc.
Area 2: Europe, Middle East, Africa, Russia (west of Ural Mountains), etc.
Area 3: Japan, South Korea, China, Southeast Asia, South Asia, Southwest Pacific, Russia (east of Ural mountains), etc.

Areas Restricted for Connections
Area Destination Area 1 Destination Area 2 Destination Area 3
Origin Area 1 Area 2, Area 3 Area 3 Area 2
Origin Area 2 Area 3 Area 1, Area 3 Area 1
Origin Area 3 Area 2 Area 1 Area 1, Area 2
  • The symbol "-" indicates the destination.
Example: An Itinerary Which Cannot Be Used with Award Tickets

Outbound: Moscow (Area 2) - Singapore (Area 3)*1 - Johannesburg (Area 2)
Inbound: Johannesburg (Area 2) - Singapore (Area 3)*1 - Moscow (Area 2)

  • *1.
    Indicates a connection within 24 hours.
Reason:

When using flight awards for an itinerary from Moscow (Area 2) to Johannesburg (Area 2), connecting points in Area 1 and Area 3 cannot be selected. In this example, flight awards cannot be used due to a connection in Singapore (Area 3). Change the connecting point to a city in Area 2.

4 It is not possible to select a connecting point in a zone which has a higher mileage requirement from the departure point than the destination. If the mileage requirement from the connecting point to the destination is higher than that from the departure point to the destination, then that connecting point also cannot be selected.

  • The symbol "-" indicates the destination.
Example 1: An Itinerary Which Cannot Be Used with Award Tickets

Outbound: Tokyo (Zone 1) - New York (Zone 6) - Honolulu (Zone 5)
Inbound: Honolulu (Zone 5) - Tokyo (Zone 1)

Reason:

New York (Zone 6) cannot be used as a connecting point as the mileage requirement to New York is higher than that to the destination, Honolulu (Zone 5). In order to use flight awards, New York (Zone 6) would need to be set as the destination.

Example 2: An Itinerary Which Cannot Be Used with Award Tickets

Outbound: Tokyo (Zone 1) - Seoul (Zone 2) - Los Angeles (Zone 6)
Inbound: Los Angeles (Zone 6) - Tokyo (Zone 1)

Reason:

The mileage requirement from the connection point Seoul (Zone 2) to the destination Los Angeles (Zone 6) is higher than that from the departure point Tokyo (Zone 1) to the destination, Los Angeles (Zone 6). Therefore, flight awards cannot be used to go via Seoul to Los Angeles.

5 If the departure point and the final return point are not the same, they must still be within the same country.

  • Hong Kong, Macau, and China are considered to be separate countries for award ticket itinerary purposes.
  • With the exception of itineraries which are solely within Scandinavia, Denmark, Norway, and Sweden are considered to be the same country for award ticket itinerary purposes.
  • The United States and Canada are considered to be the same country for award ticket itinerary purposes.
  • With the exception of itineraries which are solely within Europe, all of Europe is considered to be the same country for award ticket itinerary purposes.
  • However, this excludes some areas of Russia east of the Ural Mountains.
  • The symbol "-" indicates the destination.
Example: An Itinerary Which Can Be Used with Award Tickets

Outbound: Osaka - Beijing
Inbound: Beijing - Tokyo

Reason:

This itinerary can be used as the departure point (Osaka) and final return point (Tokyo) are in the same country.

6 If the departure point and the final return point are not the same, they must still be within the same Zones.

  • The symbol "-" indicates the destination.
Example: An Itinerary Which Cannot Be Used with Award Tickets

Outbound: Vladivostok - Tokyo
Inbound: Tokyo - Moscow

Reason:

This type of itinerary cannot be used as the first city of the outbound journey, Vladivostok (Area 3; see table above), and the final destination Moscow (Area 2; see table above) are in different areas.

7 If the last city of the outbound journey is different from the first city of the return journey, they must still be within the same area.

  • Itineraries which include ground transportation in Hawaii (Zone 5) and Central/South America (Zone 9) are not eligible.
  • Some itineraries which include ground transportation in North America (Zone 6) and Central/South America (Zone 9) are not eligible.
  • The symbol "-" indicates the destination.
Example: An Itinerary Which Can Be Used with Award Tickets

Outbound: Tokyo (Area 3) - Frankfurt (Area 2)
Inbound: Paris (Area 2) - Tokyo (Area 3)

Reason:

This itinerary can be used with an award ticket as the destination of the outbound journey, Frankfurt (Area 2), and the departure point of the return journey, Paris (Area 2), are located within the same area.

8 If the last city of the outbound journey and the first city of the return journey are in different zones, the required mileage for each zone is divided by 2, then totaled.

  • The symbol "-" indicates the destination.
Example: An Itinerary Which Can Be Used with Award Tickets

Outbound: Tokyo (Zone 1) - Honolulu (Zone 5)
Inbound: Los Angeles (Zone 6) - Tokyo (Zone 1)

Reason:

The destination of the outbound journey, Honolulu (Zone 5), and the departure point of the return journey, Los Angeles (Zone 6), are in different zones. Therefore, the required mileage between Japan (Zone 1) and Hawaii (Zone 5) as well as the required mileage between Japan (Zone 1) and North America (Zone 6) are divided by 2, and then totaled.

Stopovers and Transfers

Stopovers (Exceeding 24 Hours)

For itineraries departing from Japan and itineraries departing from other countries, 1 stopover is permitted on either the outbound or return journey.

Transfers

Itineraries within Japan can have up to 2 transfers on both the outbound and return journeys. International flight itineraries can also have up to 2 transfers on both the outbound and return journeys.

  • Transfers at the destination are not counted.
  • If a ground transportation sector is involved, this is counted as 1 transfer for both of the endpoint cities.
  • Stopovers are included in the number of connections.
  • The symbol "-" indicates the destination.
Example: An Itinerary Which Can Be Used with Award Tickets

Outbound: Tokyo - Bangkok - Singapore
Inbound: Singapore - Bangkok - Tokyo

Reason:

Since 1 stopover (exceeding 24 hours) is permitted on either the outbound or return journey, a stopover in Bangkok can be made on either the journey to or from Singapore.

Air Transportation Rules

Due to rules and regulations which prohibit non-U.S. airlines from providing air transportation services between two locations within the United States and its territories, itineraries from the United States to Guam and Saipan via a third country (Japan, etc.) are not permitted.
Likewise, non-U.S. airline itineraries from Guam and Saipan to the United States via a third country (Japan, etc.) are not permitted.

Notes
  • Please use the ticket according to the order of sectors shown in the itinerary. If a sector was not used, the ticket becomes invalidated and any remaining sectors will also be unusable.

Usage Policy for Infants and Children

Terms and conditions may differ depending on the partner airline, so customers are asked to confirm the details with the relevant airline.

Infants (less than 2 years of age)

Infant passengers who do not require their own seat will require an infant fare ticket for the same service class as the accompanying adult.
Ticket purchases for infant passengers not requiring their own seat must be made by phone. In this instance, please reserve the adult's flight award first, and then make a reservation for the infant using the contact detail.
Infant passengers occupying their own seat will be able to use flight awards of the same boarding class as the accompanying adult. The required mileage will be the same as that of the adult passenger.

  • Age on the day of departure for the first sector. (Different airlines have different policies for handling cases in which infants turn 2 years old after commencement of the journey.)
  • When using partner airline flight awards, it may be necessary to make the child reservation directly with the operating airline.

Children (2-11 years of age)

Children require the same number of miles to redeem an award as adults.
  • Age on the day of departure for the first sector. (Different airlines have different policies for handling cases in which children turn 12 years old after journey commencement.)

Other Features

Reservations for children aged 2 to 11 years old traveling alone and those containing infants under 2 years old cannot be made online.
Infants and children who redeem miles for flights awards are subject to the same taxes and fees (listed below) as adults when using international flights which depart from Japan. Such taxes and fees must be paid when the ticket is issued.

  • Passenger Service Facilities Charge (Tax Code: SW)
  • Passenger Security Service Charge (Tax code: OI)

Required Mileage

The number of miles required to redeem an award will vary depending on the departure and destination zones and the class of service.

How to Confirm Required Mileage

  • STEP 1 Confirm the zones for the departure and destination points.
    Confirm the zones for the departure and destination points.
  • STEP 2 Confirm required mileage.
    See the required mileage chart to check the number of miles required for your class of service.
  • Even when your itinerary contains ANA flights, if there is at least one partner airline flight included, the required mileage chart on this page will apply.

Zones

Japan (Zone 1-A*1, 1-B*2, South Korea / Russia 1 (Zone 2), Asia 1 (Zone 3), Asia 2 / Russia 3 (Zone 4), Hawaii (Zone 5), North America (Zone 6), Europe / Russia 2 (Zone 7), Africa / the Middle East (Zone 8), Central/South America (Zone 9), Oceania / Micronesia (Zone 10)
  • *1.
    Zone 1-A: Itineraries only containing an international round trip (2 sectors) and itineraries containing only a connection flight(s) within Japan in addition to an international round trip (2 sectors)
  • *2.
    Zone 1-B: Itineraries which are not categorized as Zone 1-A are categorized as Zone 1-B.
  • An itinerary cannot include both Zone 1-A and Zone 1-B sectors.

STEP 1 Zone classification of each area

Applicable Areas by Zone
Departure Point Countries and Regions
Japan(Zone 1-A, 1-B) Japan
South Korea and Russia 1(Zone 2) South Korea, Primorsky Krai of Russia (located in the south east of the Russian Far East and on the coast of the Sea of Japan)
Asia 1(Zone 3) Guam, Taiwan, Mainland China, The Philippines, Hong Kong, Macau
Asia 2 and Russia 3(Zone 4) Afghanistan, British Indian Ocean Territory, India, Indonesia, Uzbekistan, Kazakhstan, Cambodia, Kyrgyzstan, Singapore, Sri Lanka, Thailand, Tajikistan, Turkmenistan, Nepal, Pakistan, Bangladesh, East Timor, Bhutan, Brunei, Vietnam, Malaysia, Myanmar, Maldives, Mongolia, Laos, Russia (east of Ural mountains; excluding Primorsky Krai)
Hawaii(Zone 5) Hawaii
North America(Zone 6) United States, Alaska, Canada, Mexico
Europe and Russia 2(Zone 7) Iceland, Ireland, Azerbaijan, Algeria, Albania, Armenia, Andorra, United Kingdom, Italy, Ukraine, Estonia, Austria, the Netherlands, Cyprus, Greece, Greenland, Croatia, San Marino, Gibraltar, Georgia, Switzerland, Svalbard and Jan Mayen, Sweden, Spain (including the Canary Islands), Slovakia, Slovenia, Serbia, Czech Republic, Tunisia, Denmark, Germany, Turkey, Norway, Vatican City, Hungary, Finland, Faroe Islands, France, Bulgaria, Belarus, Belgium, Poland, Bosnia and Herzegovina, Portugal (including the Azores and Madeira), North Macedonia, Malta, Monaco, Moldova, Montenegro, Morocco, Latvia, Lithuania, Liechtenstein, Romania, Luxembourg, Russia (west of Ural mountains)
Africa and the Middle East(Zone 8) United Arab Emirates, Angola, Yemen, Israel, Iraq, Iran, Uganda, Egypt, Ethiopia, Eritrea, Oman, Ghana, Cape Verde, Qatar, Gabon, Cameroon, Gambia, Guinea, Guinea-Bissau, Kuwait, Kenya, Côte d'Ivoire, Comoros, Democratic Republic of Congo, Republic of Congo, Saudi Arabia, São Tomé and Príncipe, Zambia, Sierra Leone, Djibouti, Syria, Zimbabwe, Sudan, Kingdom of Eswatini, Seychelles, Equatorial Guinea, Senegal, Somalia, Tanzania, Chad, Central African Republic, Togo, Nigeria, Namibia, Niger, Bahrain, Palestinian Authority, Burkina Faso, Burundi, Benin, Botswana, Madagascar, Malawi, Mali, South Africa, Mayotte, Mauritius, Mauritania, Mozambique, Jordan, Liberia, Lesotho, Lebanon, Rwanda
Central and South America(Zone 9) U.S. Virgin Islands, Argentina, Aruba, Anguilla, Antigua and Barbuda, British Virgin Islands, Uruguay, Ecuador, El Salvador, Guyana, Cuba, Curaçao, Guatemala, Guadeloupe, Grenada, Cayman Islands, Costa Rica, Colombia, South Georgia and South Sandwich Islands, Jamaica, Suriname, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Saint Helena, Saint Martin, Saint Lucia, Turks and Caicos Islands, Chile, Dominican Republic, Dominica, Trinidad and Tobago, Nicaragua, Haiti, Panama, The Bahamas, Bermuda, Venezuela, Belize, Peru, Paraguay, Barbados, Puerto Rico, Falkland Islands, Brazil, French Guiana, Bolivia, Honduras, Martinique, Montserrat
Oceania and Micronesia(Zone 10) American Samoa, Vanuatu, Wake Island, Australia, Caroline Islands, Phoenix Islands, Kiribati, Gilbert Islands, Cook Islands, Christmas Island, Cocos Island, Samoa, Johnston Atoll, Solomon Islands, Tuvalu, Tokelau, Tonga, Nauru, Niue, New Caledonia, New Zealand, Norfolk Island, Papua New Guinea, Palau, Pitcairn Islands, Fiji, French Polynesia, Marshall Islands, Mariana Islands (excluding Guam), Wallis and Futana Islands

STEP 2 Required Mileage Charts

The required mileage shown in the charts is for a round trip.

  • "Y", "PY", "C" and "F" mean Economy Class, Premium Economy, Business Class and First Class respectively.
  • Please see Mixed Classes if you will be traveling in different service classes on your round-trip flights and connection flights.
Japan (Zone 1-A) Departures
Routes between Japan (Zone 1-A) and South Korea, Russia 1 (Zone 2)
Class of Service Required Mileage
Y 15,000
C 30,000
F 45,000
Routes between Japan (Zone 1-A) and Asia 1 (Zone 3)
Class of Service Required Mileage
Y 20,000
C 40,000
F 60,000
Routes between Japan (Zone 1-A) and Asia 2, Russia 3 (Zone 4)
Class of Service Required Mileage
Y 35,000
C 60,000
F 105,000
Routes between Japan (Zone 1-A) and Hawaii (Zone 5)
Class of Service Required Mileage
Y 40,000
C 65,000
F 120,000
Routes between Japan (Zone 1-A) and North America (Zone 6)
Class of Service Required Mileage
Y 50,000
C 85,000
F 150,000
Routes between Japan (Zone 1-A) and Europe, Russia 2 (Zone 7)
Class of Service Required Mileage
Y 55,000
C 90,000
F 165,000
Routes between Japan (Zone 1-A) and Africa and the Middle East (Zone 8)
Class of Service Required Mileage
Y N/A
C N/A
F N/A
Routes between Japan (Zone 1-A) and Central and South America (Zone 9)
Class of Service Required Mileage
Y N/A
C N/A
F N/A
Routes between Japan (Zone 1-A) and Oceania, Micronesia (Zone 10)
Class of Service Required Mileage
Y 45,000
C 75,000
F 135,000
Example of Zone 1-A Itinerary Departing from Japan

Miyakojima - Okinawa*1 - Tokyo*1 - Los Angeles - Tokyo*1 - Okinawa*1 - Miyakojima

  • *1.
    Indicates a connection within 24 hours.
  • The symbol "-" indicates the direction of travel, while "=" indicates departure and destination point between 2 zones.

The reservation only includes Japan connection flights between Miyakojima & Okinawa and Okinawa & Tokyo in addition to the international round trip between Tokyo and Los Angeles (2 sectors), so the required mileage for a Zone 1-A itinerary departing from Japan applies.

Japan (Zone 1-B) Departures
Routes between Japan (Zone 1-B) and South Korea, Russia 1 (Zone 2)
Class of Service Required Mileage
Y 18,000
C 33,000
F 54,000
Routes between Japan (Zone 1-B) and Asia 1 (Zone 3)
Class of Service Required Mileage
Y 23,000
C 43,000
F 69,000
Routes between Japan (Zone 1-B) and Asia 2, Russia 3 (Zone 4)
Class of Service Required Mileage
Y 38,000
C 63,000
F 114,000
Routes between Japan (Zone 1-B) and Hawaii (Zone 5)
Class of Service Required Mileage
Y 43,000
C 68,000
F 129,000
Routes between Japan (Zone 1-B) and North America (Zone 6)
Class of Service Required Mileage
Y 55,000
C 90,000
F 165,000
Routes between Japan (Zone 1-B) and Europe, Russia 2 (Zone 7)
Class of Service Required Mileage
Y 60,000
C 95,000
F 180,000
Routes between Japan (Zone 1-B) and Africa and the Middle East (Zone 8)
Class of Service Required Mileage
Y 70,000
C 110,000
F 210,000
Routes between Japan (Zone 1-B) and Central and South America (Zone 9)
Class of Service Required Mileage
Y 90,000
C 143,000
F 270,000
Routes between Japan (Zone 1-B) and Oceania, Micronesia (Zone 10)
Class of Service Required Mileage
Y 50,000
C 80,000
F 150,000
Example 1 of Zone 1-B Itinerary Departing from Japan

Tokyo - Paris*1 - Frankfurt - Paris*1 - Tokyo

  • *1.
    Indicates a connection within 24 hours.
  • The symbol "-" indicates the direction of travel, while "=" indicates departure and destination point between 2 zones.

In addition to the international round trip between Tokyo and Paris (2 sectors), a round trip between Paris and Frankfurt is on the itinerary, so the required mileage for a Zone 1-B itinerary departing from Japan applies.

Example 2 of Zone 1-B Itinerary Departing from Japan

Tokyo - Bangkok, Phuket - Bangkok*1 - Tokyo

  • *1.
    Indicates a connection within 24 hours.
  • The symbol "-" indicates the direction of travel, while "=" indicates departure and destination point between 2 zones.

In addition to the international round trip between Tokyo and Bangkok (2 sectors), a one-way trip from Phuket to Bangkok is included on the return journey, so the required mileage for a Zone 1-B itinerary departing from Japan applies for the whole itinerary.

South Korea, Russia 1 (Zone 2) Departures
Routes between South Korea, Russia 1 (Zone 2) and South Korea, Russia 1 (Zone 2)
Class of Service Required Mileage
Y 15,000
C 30,000
F 45,000
Routes between South Korea, Russia 1 (Zone 2) and Asia 1 (Zone 3)
Class of Service Required Mileage
Y 22,000
C 42,000
F 66,000
Routes between South Korea, Russia 1 (Zone 2) and Asia 2, Russia 3 (Zone 4)
Class of Service Required Mileage
Y 37,000
C 62,000
F 111,000
Routes between South Korea, Russia 1 (Zone 2) and Hawaii (Zone 5)
Class of Service Required Mileage
Y 55,000
C 85,000
F 165,000
Routes between South Korea, Russia 1 (Zone 2) and North America (Zone 6)
Class of Service Required Mileage
Y 60,000
C 95,000
F 180,000
Routes between South Korea, Russia 1 (Zone 2) and Europe, Russia 2 (Zone 7)
Class of Service Required Mileage
Y 58,000
C 93,000
F 174,000
Routes between South Korea, Russia 1 (Zone 2) and Africa and the Middle East (Zone 8)
Class of Service Required Mileage
Y 68,000
C 108,000
F 204,000
Routes between South Korea, Russia 1 (Zone 2) and Central and South America (Zone 9)
Class of Service Required Mileage
Y 95,000
C 152,000
F 285,000
Routes between South Korea, Russia 1 (Zone 2) and Oceania, Micronesia (Zone 10)
Class of Service Required Mileage
Y 55,000
C 85,000
F 165,000
Asia 1 (Zone 3) Departures
Routes between Asia 1 (Zone 3) and South Korea, Russia 1 (Zone 2)
Class of Service Required Mileage
Y 22,000
C 42,000
F 66,000
Routes between Asia 1 (Zone 3) and Asia 1 (Zone 3)
Class of Service Required Mileage
Y 20,000
C 40,000
F 60,000
Routes between Asia 1 (Zone 3) and Asia 2, Russia 3 (Zone 4)
Class of Service Required Mileage
Y 31,000
C 56,000
F 93,000
Routes between Asia 1 (Zone 3) and Hawaii (Zone 5)
Class of Service Required Mileage
Y 55,000
C 85,000
F 165,000
Routes between Asia 1 (Zone 3) and North America (Zone 6)
Class of Service Required Mileage
Y 60,000
C 95,000
F 180,000
Routes between Asia 1 (Zone 3) and Europe, Russia 2 (Zone 7)
Class of Service Required Mileage
Y 58,000
C 93,000
F 174,000
Routes between Asia 1 (Zone 3) and Africa and the Middle East (Zone 8)
Class of Service Required Mileage
Y 67,000
C 107,000
F 201,000
Routes between Asia 1 (Zone 3) and Central and South America (Zone 9)
Class of Service Required Mileage
Y 95,000
C 152,000
F 285,000
Routes between Asia 1 (Zone 3) and Oceania, Micronesia (Zone 10)
Class of Service Required Mileage
Y 49,000
C 78,000
F 147,000
Asia 2, Russia 3 (Zone 4) Departures
Routes between Asia 2, Russia 3 (Zone 4) and South Korea, Russia 1 (Zone 2)
Class of Service Required Mileage
Y 37,000
C 62,000
F 111,000
Routes between Asia 2, Russia 3 (Zone 4) and Asia 1 (Zone 3)
Class of Service Required Mileage
Y 31,000
C 56,000
F 93,000
Routes between Asia 2, Russia 3 (Zone 4) and Asia 2, Russia 3 (Zone 4)
Class of Service Required Mileage
Y 30,000
C 55,000
F 90,000
Routes between Asia 2, Russia 3 (Zone 4) and Hawaii (Zone 5)
Class of Service Required Mileage
Y 65,000
C 105,000
F 195,000
Routes between Asia 2, Russia 3 (Zone 4) and North America (Zone 6)
Class of Service Required Mileage
Y 80,000
C 136,000
F 240,000
Routes between Asia 2, Russia 3 (Zone 4) and Europe, Russia 2 (Zone 7)
Class of Service Required Mileage
Y 59,000
C 94,000
F 177,000
Routes between Asia 2, Russia 3 (Zone 4) and Africa and the Middle East (Zone 8)
Class of Service Required Mileage
Y 50,000
C 80,000
F 150,000
Routes between Asia 2, Russia 3 (Zone 4) and Central and South America (Zone 9)
Class of Service Required Mileage
Y 105,000
C 168,000
F 315,000
Routes between Asia 2, Russia 3 (Zone 4) and Oceania, Micronesia (Zone 10)
Class of Service Required Mileage
Y 45,000
C 72,000
F 135,000
Hawaii (Zone 5) Departures
Routes between Hawaii (Zone 5) and South Korea, Russia 1 (Zone 2)
Class of Service Required Mileage
Y 55,000
C 85,000
F 165,000
Routes between Hawaii (Zone 5) and Asia 1 (Zone 3)
Class of Service Required Mileage
Y 55,000
C 85,000
F 165,000
Routes between Hawaii (Zone 5) and Asia 2, Russia 3 (Zone 4)
Class of Service Required Mileage
Y 65,000
C 105,000
F 195,000
Routes between Hawaii (Zone 5) and Hawaii (Zone 5)
Class of Service Required Mileage
Y 20,000
C 40,000
F 60,000
Routes between Hawaii (Zone 5) and North America (Zone 6)
Class of Service Required Mileage
Y 40,000
C 68,000
F 120,000
Routes between Hawaii (Zone 5) and Europe, Russia 2 (Zone 7)
Class of Service Required Mileage
Y 70,000
C 120,000
F 210,000
Routes between Hawaii (Zone 5) and Africa and the Middle East (Zone 8)
Class of Service Required Mileage
Y 70,000
C 120,000
F 210,000
Routes between Hawaii (Zone 5) and Central and South America (Zone 9)
Class of Service Required Mileage
Y 70,000
C 120,000
F 210,000
Routes between Hawaii (Zone 5) and Oceania, Micronesia (Zone 10)
Class of Service Required Mileage
Y 55,000
C 85,000
F 165,000
North America (Zone 6) Departures
Routes between North America (Zone 6) and South Korea, Russia 1 (Zone 2)
Class of Service Required Mileage
Y 60,000
C 95,000
F 180,000
Routes between North America (Zone 6) and Asia 1 (Zone 3)
Class of Service Required Mileage
Y 60,000
C 95,000
F 180,000
Routes between North America (Zone 6) and Asia 2, Russia 3 (Zone 4)
Class of Service Required Mileage
Y 80,000
C 136,000
F 240,000
Routes between North America (Zone 6) and Hawaii (Zone 5)
Class of Service Required Mileage
Y 40,000
C 68,000
F 120,000
Routes between North America (Zone 6) and North America (Zone 6)
Class of Service Required Mileage
Y 30,000
C 55,000
F 90,000
Routes between North America (Zone 6) and Europe, Russia 2 (Zone 7)
Class of Service Required Mileage
Y 55,000
C 88,000
F 165,000
Routes between North America (Zone 6) and Africa and the Middle East (Zone 8)
Class of Service Required Mileage
Y 65,000
C 104,000
F 195,000
Routes between North America (Zone 6) and Central and South America (Zone 9)
Class of Service Required Mileage
Y 55,000
C 88,000
F 165,000
Routes between North America (Zone 6) and Oceania, Micronesia (Zone 10)
Class of Service Required Mileage
Y 75,000
C 120,000
F 225,000
Europe, Russia 2 (Zone 7) Departures
Routes between Europe, Russia 2 (Zone 7) and South Korea, Russia 1 (Zone 2)
Class of Service Required Mileage
Y 58,000
C 93,000
F 174,000
Routes between Europe, Russia 2 (Zone 7) and Asia 1 (Zone 3)
Class of Service Required Mileage
Y 58,000
C 93,000
F 174,000
Routes between Europe, Russia 2 (Zone 7) and Asia 2, Russia 3 (Zone 4)
Class of Service Required Mileage
Y 59,000
C 94,000
F 177,000
Routes between Europe, Russia 2 (Zone 7) and Hawaii (Zone 5)
Class of Service Required Mileage
Y 70,000
C 120,000
F 210,000
Routes between Europe, Russia 2 (Zone 7) and North America (Zone 6)
Class of Service Required Mileage
Y 55,000
C 88,000
F 165,000
Routes between Europe, Russia 2 (Zone 7) and Europe, Russia 2 (Zone 7)
Class of Service Required Mileage
Y 30,000
C 55,000
F 90,000
Routes between Europe, Russia 2 (Zone 7) and Africa and the Middle East (Zone 8)
Class of Service Required Mileage
Y 40,000
C 68,000
F 120,000
Routes between Europe, Russia 2 (Zone 7) and Central and South America (Zone 9)
Class of Service Required Mileage
Y 65,000
C 104,000
F 195,000
Routes between Europe, Russia 2 (Zone 7) and Oceania, Micronesia (Zone 10)
Class of Service Required Mileage
Y 80,000
C 136,000
F 240,000
Africa and the Middle East (Zone 8) Departures
Routes between Africa and the Middle East (Zone 8) and South Korea, Russia 1 (Zone 2)
Class of Service Required Mileage
Y 68,000
C 108,000
F 204,000
Routes between Africa and the Middle East (Zone 8) and Asia 1 (Zone 3)
Class of Service Required Mileage
Y 67,000
C 107,000
F 201,000
Routes between Africa and the Middle East (Zone 8) and Asia 2, Russia 3 (Zone 4)
Class of Service Required Mileage
Y 50,000
C 80,000
F 150,000
Routes between Africa and the Middle East (Zone 8) and Hawaii (Zone 5)
Class of Service Required Mileage
Y 70,000
C 120,000
F 210,000
Routes between Africa and the Middle East (Zone 8) and North America (Zone 6)
Class of Service Required Mileage
Y 65,000
C 104,000
F 195,000
Routes between Africa and the Middle East (Zone 8) and Europe, Russia 2 (Zone 7)
Class of Service Required Mileage
Y 40,000
C 68,000
F 120,000
Routes between Africa and the Middle East (Zone 8) and Africa and the Middle East (Zone 8)
Class of Service Required Mileage
Y 30,000
C 55,000
F 90,000
Routes between Africa and the Middle East (Zone 8) and Central and South America (Zone 9)
Class of Service Required Mileage
Y 65,000
C 104,000
F 195,000
Routes between Africa and the Middle East (Zone 8) and Oceania, Micronesia (Zone 10)
Class of Service Required Mileage
Y 70,000
C 110,000
F 210,000
Central and South America (Zone 9) Departures
Routes between Central and South America (Zone 9) and South Korea, Russia 1 (Zone 2)
Class of Service Required Mileage
Y 95,000
C 152,000
F 285,000
Routes between Central and South America (Zone 9) and Asia 1 (Zone 3)
Class of Service Required Mileage
Y 95,000
C 152,000
F 285,000
Routes between Central and South America (Zone 9) and Asia 2, Russia 3 (Zone 4)
Class of Service Required Mileage
Y 105,000
C 168,000
F 315,000
Routes between Central and South America (Zone 9) and Hawaii (Zone 5)
Class of Service Required Mileage
Y 70,000
C 120,000
F 210,000
Routes between Central and South America (Zone 9) and North America (Zone 6)
Class of Service Required Mileage
Y 55,000
C 88,000
F 165,000
Routes between Central and South America (Zone 9) and Europe, Russia 2 (Zone 7)
Class of Service Required Mileage
Y 65,000
C 104,000
F 195,000
Routes between Central and South America (Zone 9) and Africa and the Middle East (Zone 8)
Class of Service Required Mileage
Y 65,000
C 104,000
F 195,000
Routes between Central and South America (Zone 9) and Central and South America (Zone 9)
Class of Service Required Mileage
Y 30,000
C 55,000
F 90,000
Routes between Central and South America (Zone 9) and Oceania, Micronesia (Zone 10)
Class of Service Required Mileage
Y 80,000
C 136,000
F 240,000
Oceania, Micronesia (Zone 10) Departures
Routes between Oceania, Micronesia (Zone 10) and South Korea, Russia 1 (Zone 2)
Class of Service Required Mileage
Y 55,000
C 85,000
F 165,000
Routes between Oceania, Micronesia (Zone 10) and Asia 1 (Zone 3)
Class of Service Required Mileage
Y 49,000
C 78,000
F 147,000
Routes between Oceania, Micronesia (Zone 10) and Asia 2, Russia 3 (Zone 4)
Class of Service Required Mileage
Y 45,000
C 72,000
F 135,000
Routes between Oceania, Micronesia (Zone 10) and Hawaii (Zone 5)
Class of Service Required Mileage
Y 55,000
C 85,000
F 165,000
Routes between Oceania, Micronesia (Zone 10) and North America (Zone 6)
Class of Service Required Mileage
Y 75,000
C 120,000
F 225,000
Routes between Oceania, Micronesia (Zone 10) and Europe, Russia 2 (Zone 7)
Class of Service Required Mileage
Y 80,000
C 136,000
F 240,000
Routes between Oceania, Micronesia (Zone 10) and Africa and the Middle East (Zone 8)
Class of Service Required Mileage
Y 70,000
C 110,000
F 210,000
Routes between Oceania, Micronesia (Zone 10) and Central and South America (Zone 9)
Class of Service Required Mileage
Y 80,000
C 136,000
F 240,000
Routes between Oceania, Micronesia (Zone 10) and Oceania, Micronesia (Zone 10)
Class of Service Required Mileage
Y 30,000
C 55,000
F 90,000

Award Ticket Reservations

Application procedures cannot be completed at the airport.

Applying via the ANA Website

Please click Reservations and Applications for Partner Airline Flight Awards and then log in to your account to make an application.

  • In order to combine their family members' miles to redeem awards, the primary member must log in and submit a request.
  • Flight awards are not available for any itineraries which are displayed with the message "This service is not available for the specified itinerary" on the awards reservation screen. (The system determines whether or not an itinerary is applicable.)
  • Ticket issuance and mileage deduction for Air Macau (NX), Etihad Airways (EY), Eurowings (EW), Germanwings (4U), Jet Airways (9W), Philippine Airlines (PR), Vietnam Airlines (VN), and Virgin Atlantic Airways (VS) cannot be processed through the ANA website. Please contact the ANA Mileage Club Service Center to make reservations.
  • Itineraries and Airlines for Which Applications Cannot Be Processed through the ANA Website

Make Reservations by Phone

For Customers Outside Japan

Notes
  • Open-ended tickets without a flight reservation cannot be issued.
  • Waitlisting is not available (including for ANA flights). Award reservations must be made for all sectors.
  • The number of seats that can be used with award tickets is limited. Reservations for award seats may not be available for some flights
  • Some flights may currently be suspended or may only be operated during certain seasons. Even if flights are indicated in the charts, they may not actually be operated.
  • Please note that departure/arrival times and aircraft types are subject to change without notice.
  • Mileage is not accrued when using award tickets.
  • With the exception of miles which are eligible for unused award refunds, miles which have been used for award redemption cannot be refunded to a mileage account or exchanged for another award, even if the originally redeemed award was not used.
  • Please see Changes / Refunds for further details on reservation changes and cancellations.

Reservation Period

From 09:00 (JST) 355 days prior to the departure date (excluding the departure date itself) for the return flight in your itinerary until 96 hours prior to the departure of the first sector.

  • The reservation start date may vary by airline. Reservations can be made after all the sectors in the itinerary have become available for application.
  • A roundtrip must be reserved and ticketed.
  • For Shenzhen Airlines, the reservations for the summer and winter flight timetables open 2 months prior to the respective timetable.
  • For Garuda Indonesia, the reservations for domestic flights within Indonesia open 7 days prior to the departure date.

Summer Timetable and Winter Timetable Periods

Summer Timetable

From the last Sunday in March until the last Saturday in October

Winter Timetable

From the last Sunday in October until the last Saturday in March

Ticketing Period

Tickets will be issued when reservations have been made for all award ticket sectors of the itinerary.
However, if a ticketing deadline has been specified separately, tickets must be issued before that deadline.
If ticketing is not completed by the specified deadline, your reservation will be cancelled automatically.

Notes

  • When using an ANA partner airline flight award, a minimum of USD 57 (as of February 2015) must be paid as taxes, Passenger Facility Charge, fuel surcharge, and other fees in addition to the miles that are used for award redemption. Such taxes and fees may change, and they are calculated based on the itinerary, class of service, exchange rates, etc. Furthermore, these taxes and fees must be paid in advance via credit card by the AMC member or the actual passenger at the time of ticket issuance.

Duplicated Bookings

Once reservations are considered as Duplicated Bookings, ANA or the travel agent would ask to cancel unnecessary segments.
We'd like as many people as possible to enjoy our flights, and we thank you for your understanding and cooperation.

Duplicated Bookings

Ticket Service Charge

This is a processing fee charged when a ticket for a new ANA partner airline filight award is issued at ANA. As a general rule, the following ticketing service charge applies to per passenger for one set of flight tickets.

Ticketing Service Charge by purchase location

Ticket Purchase Locations Ticketing Service Charge
ANA website None
Japan JPY 2,200
South Korea KRW 28,000
Mainland China CNY 150
Hong Kong HKD 200
Taiwan TWD 780
Singapore SGD 35
Thailand THB 800
Myanmar USD 25
Vietnam VND 600,000
The Philippines USD 25
Indonesia IDR 400,000
Malaysia MYR 80
Cambodia USD 20
United States USD 25
United Kingdom GBP 10
Switzerland*1 CHF 20
Russia EUR 15
Sweden SEK 160
Turkey USD 15
Other European Countries EUR 15
Australia AUD 25
  • Ticketing service charges will be waived for award tickets which are issued for infants under the age of 12.
  • Ticketing service charges will not apply to reservations for itineraries and airlines (excluding Round the World itineraries) which cannot be made through the ANA website.
  • *1.
    For tickets issued by the ANA International Reservation Center, a ticketing service charge of EUR 15 will apply.

Award Collection

The e-Ticket Itinerary Receipt will be sent to the email address that is registered to the AMC member's account.
To prevent delivery errors, the e-Ticket Itinerary Receipt will only be sent to the email address that is registered to the AMC member's account.

  • It cannot be collected at the airport.

Guide to Using e-Tickets

Changes

The departure date and flight can be changed until the ticket's expiration date.

Customers must change their flight award before the departure of their originally reserved flight and up to 96 hours prior to the departure of their preferred flight. If reservation changes or cancellations are not made by the departure time of the originally reserved flight, changes will not be permitted from thereon.

Procedures to Make Changes

Press Check or Change a Partner Airline Flight Award Reservation on the ANA website and then log into you account to request a change.

  • Procedures for changes cannot be completed at the airport.
There may be cases besides the following listed in which your reservation cannot be changed from the ANA website. Please contact us by phone.
  • When the itinerary contains stopovers in multiple cities
  • When requesting a change to a lower service class than the one originally reserved (Please note that, in this instance, the required mileage difference between the 2 classes will not be refunded.)
    • Premium Economy is not available for partner airline flight awards.
  • When a ticket for the sector was issued based on the required mileage for a service class that was higher than what was originally reserved, and a change to that higher service class is requested due to seat availability.
  • It is possible to change a connection at the destination or connecting point from a stopover (exceeding 24 hours) to a layover (less than 24 hours), and vice versa.
  • Itineraries and Airlines for Which Applications Cannot Be Processed through the ANA Website
  • Reservations containing only children aged 2-11, or infants under 2
    • Changes must be made over the phone before the departure of the originally reserved flight and up to 96 hours prior to the departure of your preferred flight. If reservation changes or cancellations are not made by the departure time of the originally reserved flight, changes to all subsequent flights will not be permitted. The exchange/reissue service charge will not apply.

Points to Note after Ticketing

  • The names of the passenger and the AMC member who is providing the miles cannot be changed.
  • The airline, passenger, sector, route, and service class* cannot be changed.
    • Even if the itinerary you wish to change to has the same zones as your original itinerary, the change described above is not permitted.
    • If ANA and Air Japan operate multiple flights for the same sector, then an airline change will be accepted.
  • Reservations cannot be made more than 355 days in advance of the departure date.
  • Tickets for reservations cannot be issued as open tickets and waitlisting is also not available.
  • Reservations for partner airline award tickets cannot be converted into ANA international flight award reservations.
  • When making changes to an unused ticket, differences may arise due to adjustments to fuel surcharges, taxes, etc. Such differences will be notified at the time of the reservation change.

Refunds for Unused Awards

Customers who wish to request a mileage refund for an ANA partner airline award ticket may do so prior to the departure of the reserved flight only if all sectors have not been used. After the designated amount of miles is deducted as a refund charge, the miles will be refunded to the mileage account.

  • *1.
    The oldest miles with the fastest approaching expiration dates will take precedence for deduction.

Mileage for Refund Charge

3,000 miles per customer

  • Refunds for infants not occupying a seat do not incur refund charges.

Application Acceptance Period

Please call us by the departure time of the flight reserved for your first sector.

Expiration Dates for Refunded Miles

Expiration dates will be based on the accrual month of the miles that were used to redeem the award.
Miles that have expired at the time of refund processing cannot be refunded.

Examples of Unused Award Refund

Miles will be refunded based on the accrual month of the miles that were used to redeem the award.

When no miles have expired at the time of the refund.

Example 1: When 20,000 miles are refunded for an unused award on October 1, 2019

Refunded miles :17,000miles

Accrual Month and Year April 2019 May 2019 June 2019 Total
Mileage Expiration Date April 30, 2022 May 31, 2022 June 30, 2022 N/A
Miles Used to Redeem Award -3,000 -15,000 -2,000 -20,000
Refunded Miles +3,000 +15,000 +2,000 +20,000
Mileage for Refund Charge -3,000 0 0 -3,000
Mileage Balance After Refund 0 15,000 2,000 17,000
  • 20,000 miles are eligible to be refunded to the accrual month prior to ticket issuance. The "oldest" miles (earliest accrual month) are used for the 3,000-mile refund charge that is deducted.

When some miles have expired at the time of the refund.

Example 2: When 20,000 miles are refunded for an unused award on May 10, 2019

Refunded miles :14,000miles

Accrual Month and Year April 2016 May 2016 June 2016 Total
Mileage Expiration Date April 30, 2019 May 31, 2019 June 30, 2019 N/A
Miles Used to Redeem Award -3,000 -15,000 -2,000 -20,000
Refunded Miles 0 +15,000 +2,000 +17,000
Mileage for Refund Charge 0 -3,000 0 -3,000
Mileage Balance After Refund 0 12,000 2,000 14,000
  • Of the 20,000 miles, 17,000 are eligible to be refunded to the same accrual month as the month of ticket issuance. The 3,000 miles which had expired on April 30, 2019 are not refunded. Part of the miles accrued in May 2016 are used for the 3,000-mile refund charge that is deducted.

Refund Procedures

Procedures cannot be completed at the airport or through the ANA website.

Make Reservations by Phone

For Customers Outside Japan

Notes
  • All awards must be unused in order to be eligible for refunds.
  • Refund requests must be made during business hours. Requests must be received by 30 days after the award ticket's expiration date.
  • If the reserved flight was not canceled prior to its departure time, the unused award will not be eligible for refunds.
  • Miles that have expired at the time of refund processing cannot be refunded.
  • If the number of miles that are eligible to be refunded is less than what is required for the refund charge, a refund cannot be given.
  • After requesting a refund, a maximum of 10 days is required until the miles are credited back to the mileage account.
  • If multiple customers are under an award to be refunded, the refund charge will be applied to each customer.
  • After the miles have been refunded, the refund charge will be deducted from the "oldest" (earliest accrual month and year) non-expired miles in the mileage account.
  • In the event of flight delays or cancellations, alternative means of transportation or accommodation will not be provided.