General Notes about Awards

Please review the points at the following links before using awards.

Itineraries

  1. The location which requires the largest amount of miles to redeem an award for from the selected departure point is considered to be the destination.
  1. Connections cannot be made in the respective departure and destination points in the outbound and return journeys.

ExampleAn Itinerary Which Cannot Be Used with Award Tickets

[Tokyo]⇒[Sapporo]⇒[Tokyo]⇒[Frankfurt]⇒[Tokyo]

Reason:
The outbound journey passes through the first city (Tokyo) again, so this itinerary cannot be used with an award ticket.

ExampleAn Itinerary Which Can Be Used with Award Tickets

[Tokyo]⇒[Seoul]⇒[Tokyo]⇒[Fukuoka]

Reason:
The return journey passes through Tokyo. However, since it does not pass through the first city (Seoul) or the last city (Fukuoka), this itinerary can be used with an award ticket.

  1. If the departure point and the final return point are not the same, they must still be within the same country.

ExampleAn Itinerary Which Can Be Used with Award Tickets

[Osaka]⇒[Beijing]⇒[Tokyo]

Reason:
The departure point (Osaka) and the final return point (Tokyo) are both in Japan, so this itinerary can be used with an award ticket.

  • *Hong Kong, Macau, and China are considered to be separate countries for award ticket itinerary purposes.
  • *With the exception of itineraries which are solely within Scandinavia, Denmark, Norway, and Sweden are considered to be the same country for award ticket itinerary purposes.
  • *The United States and Canada are considered to be the same country for award ticket itinerary purposes.
  • *With the exception of itineraries which are solely within Europe, all of Europe is considered to be the same country for award ticket itinerary purposes.
  1. If the last city of the outbound journey is different from the first city of the return journey, they must still be within the same area.

[List of Areas]

Area 1 North America, Hawaii
Area 2 Europe, Middle East, Africa
Area 3 Japan, South Korea, China, Southeast Asia, South Asia, Southwest Pacific

ExampleAn Itinerary Which Can Be Used with Award Tickets

[Tokyo]⇒[Frankfurt]⇒[Paris]⇒[Tokyo]

Reason:
Although the last city of the outbound journey (Frankfurt) is different from the first city of the return journey (Paris), both cities are located within Area 2 so this itinerary can be used with an award ticket.

  1. If the last city of the outbound journey and the first city of the return journey are in different zones, the required mileage for each zone is divided by 2, then totaled.

ExampleAn Itinerary Which Can Be Used with Award Tickets

[Tokyo (Zone 1)]⇒[Honolulu (Zone 5)]⇒[Los Angeles (Zone 6)]⇒[Tokyo (Zone 1)]

Reason:
The last city of the outbound journey [Honolulu (Zone 5)] and the first city of the return journey [Los Angeles (Zone 6)] are in different zones. Therefore, the required mileage between Japan (Zone 1) and Hawaii (Zone 5) as well as the required mileage between Japan (Zone 1) and North America (Zone 6) are divided by 2, then totaled.

Stopovers and Transfers

Stopovers (Exceeding 24 Hours)
  • En route disembarkation is not possible for itineraries which depart from Japan.
  • Itineraries departing from other countries can have 1 stopover en route to the destination.
Transfers
  • Itineraries within Japan can have up to 2 transfers on both the outbound and return journeys.
  • *Transfers at the destination are not counted.
  • *If a ground transportation sector is involved, this is counted as 1 transfer for both of the endpoint cities.
  • *Stopover will be counted towards the number of transfer.

ExampleAn Itinerary Which Cannot Be Used with Award Tickets

[Sapporo]⇒[Tokyo]⇒[Bangkok]⇒[Tokyo]⇒[Sapporo]

Reason:
Stopovers (exceeding 24 hours) are not possible for itineraries which depart from Japan.

ExampleAn Itinerary Which Can Be Used with Award Tickets

[Bangkok]⇒[Osaka]...[Tokyo]⇒[Bangkok]

Reason:
Itineraries departing from other countries can have 1 stopover en route to the destination. Therefore, if Osaka was selected as the destination, it is possible to have a stopover (exceeding 24 hours) in Tokyo.

Mixed Classes

If there are flights for multiple classes included in an itinerary, the required mileage for both the outbound and return journeys are divided by 2, then totaled.

If the itinerary has flights for multiple classes and also includes connections, the required mileage for the higher class of service on both the outbound and return journeys will be applied.

ExampleAn Itinerary Which Can Be Used with Award Tickets

Outbound Journey [Bangkok⇒Tokyo⇒Los Angeles]: Required mileage corresponding to Business Class
Return Journey [Los Angeles⇒Tokyo⇒Bangkok]: Required mileage corresponding to Business Class

Reason:
This itinerary involves a connection in Tokyo and both Economy and Business Class flights. Therefore, the required mileage corresponding to Business Class is applied to both the outbound and return journeys.

Flights Eligible for Connections to Domestic Flights

Only ANA domestic flights can be used.

  • *Flights with Ibex Airlines flight numbers cannot be used.
  • *Reservations for domestic sectors can only be made for Economy Class.

Usage Policy for Infants and Children

Infants (less than 2 years of age)

  • Infant passengers occupying their own seat will be able to use flight awards of the same boarding class as the accompanying adult. The required mileage will be the same as that of the adult passenger.
  • Infant passengers who do not require their own seat will be able to use flight awards by paying 10% of the required flight award mileage for the same boarding class as the accompanying adult. In this instance, the infant must be registered as an award user.
    Alternatively, an infant fare ticket can be purchased separately for the same boarding class as the accompanying adult.
Notes

When redeeming miles for flight awards, the application and ticketing deadlines will be different to those for the infant fare ticket. Please confirm the ANA international flight award application and ticketing deadlines.

Ticket purchases for infant passengers not occupying their own seat must be made by phone. In this instance, please reserve the adult's flight award first, and then make a reservation for the infant using the contact details below.
Contact ANA

  • *Age on the day of departure for the first sector.
  • *Flight awards are available for infants occupying their own seat upon paying the same mileage as an adult.

Children (2-11 years of age)

Children require the same mileage as an adult to redeem flight awards.

  • *Age on the day of departure for the first sector.

Other Information

This service is not available on the ANA website for reservations only containing children under 12 years old. In this instance, reservations must be made by phone.

Infants and children who redeem miles for flights awards are subject to the same taxes and fees (listed below) as adults when using international flights which depart from Japan. Such taxes and fees must be paid when the ticket is issued.

  • Passenger Service Facilities Charge (Tax Code: SW)
  • Passenger Security Service Charge (Tax Code: OI)

Please confirm the Terms and Conditions as well as the Applications and Changes pages when using award tickets.