A person holding a few dollars

Fare Information

A person holding a few dollars

Fare Information

A person holding a few dollars

Fare Information

Fare Rules

Learn all about the fare rules associated with your flight before you embark on your trip—including applicable fare and fuel surcharges.

For more specific information around ticketing service charges, please go here.

Information Regarding Fare

On this tab, you’ll find helpful information around applicable fare as well as learn about ANA-affiliated fare and Star Alliance fare. Please visit our Fuel Surcharge tab to see which fees (if any) will apply to your flight.

Applicable Fare

This is the fare in effect on the date of ticket issuance and valid for the start date of the itinerary of your ticket. For this reason, no further charges or refunds will be incurred, even if the total amount changes after tickets have been issued due to fare, fuel surcharge, or insurance surcharge revisions.

Note: The applicable fare is determined at the time of purchase, regardless of the reservation date. In cases where the total amount changes between reservation and purchase due to fare, fuel surcharge, or insurance surcharge revisions, the fare at the time of purchase will apply even if it falls within the ticket time limit (excluding Keep My Fare).

See below for examples.

Example 1
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On August 10, you paid 100,000 yen for a ticket for travel commencing on January 10. On October 3, the fare is decreased to 80,000 yen. There will be no refund of the JPY 20,000 difference.

Example 2
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On August 10, you paid 100,000 yen for a ticket for travel commencing on January 10. On October 3, the fare is increased 120,000 yen. There will be no additional charge of the JPY 20,000 difference.

  • If a request is made to change completely unused tickets that have been purchased with a fare that allows this, the applicable fare and fees* will be determined upon making this change.
  • * If separately specified, the terms and conditions in the relevant fare rules will apply.
  • Upon doing so, the customer will be charged or refunded any differences resulting from fare, fuel surcharge, or insurance surcharge revisions.
Example 3
Image depicting the situation above

On February 15, you paid 100,000 yen for a ticket for travel commencing on April 1. On March 10, the fare is decreased to 80,000 yen for travel commencing on or after April 1. On March 25th, you change the departure date to April 3. In this instance, there will be a refund of the JPY 20,000 difference.

  • If a request is made to change partially used tickets purchased with a fare that allows this, the fare and fees applicable upon ticket issue will apply to the new itinerary.
  • The customer will be charged or refunded any differences resulting from changes to the fare, fuel surcharges, or insurance surcharges.

Japan Domestic Fare

To learn more about Japan domestic flight and the fare available to you, please visit the links below.

Star Alliance Fare

With the resources of 26 member airlines, the Star Alliance network connects continents in the most seamless and comfortable way.

Information on International Surcharges

ANA-operated airlines (e.g., ANA and Air Japan) have a fuel surcharge and insurance surcharge in place. These surcharges will help to cover part of the cost increases that are associated with aviation fuel prices, flight insurance and tightened airline security. The fuel surcharge and the insurance surcharge listed below apply to ANA international flights (including codeshare flights operated by partner airlines) to/from Japan. The fuel surcharge and the insurance surcharge for flights other than the above are not included.

Fuel Surcharge

  • The fuel surcharge may increase, decrease, or be eliminated depending on the market price of fuel.
  • In the following tables, please note:
    • All of the below information is subject to government approval.
    • Amounts shown in each table are to be converted into local currency using applicable exchange rates at time of ticket purchase. Special rules may apply when the itinerary includes a connection from an international flight to another international flight.
    • The tables show charges per passenger, per flight.
    • This information was last updated February 18, 2020.

Fare Amount: April 1, 2020 to May 31, 2020

Itineraries Originating in Japan
Routes Japanese Yen
Japan to Europe, North America (except for Hawaii)*1, Middle East or Oceania 10,500
Japan to Hawaii, India or Indonesia 6,000
Japan to Thailand, Singapore, Malaysia, Myanmar or Cambodia 4,500
Japan to Vietnam, Guam or Philippines 3,000
Japan to East Asia (excluding Korea) 2,500
Japan to Korea or Russia (Vladivostok) 500
  • *1.
    Regardless of point of sales for flights between Tokyo and Mexico City, itineraries originating in Japan are as follows:
  • For tickets issued on/after October 1, 2019: JPY7,000

Regardless of point of sales for sectors between Canada and Japan, itineraries originating in Canada are as follows:

  • For tickets issued on/after October 1, 2019: CAD86
Itineraries Originating in Countries Other Than Japan
Routes
(Not applicable for itineraries originating in Brazil)
Tickets purchased in America
(U.S. dollar)
Tickets purchased in Europe
(euro)
Tickets purchased in UK
(British pound)
Japan to Europe*2, North America (except for Hawaii)*1, Middle East or Oceania 86 77 67
Japan to Hawaii, India or Indonesia 49 44 38
Japan to Thailand, Singapore*3, Malaysia, Myanmar or Cambodia 37 33 29
Japan to Vietnam, Guam or Philippines*4 25 22 20
Japan to East Asia (excluding Korea)*5 *6 18 16 14
Japan to Korea or Russia (Vladivostok) 4 4 3
  • *1.
    Regardless of point of sales for flights between Tokyo and Mexico City, itineraries originating in Japan are as follows:
    For tickets issued on/after October 1, 2019: JPY7,000
    Regardless of point of sales for sectors between Canada and Japan, itineraries originating in Canada are as follows:
    For tickets issued on/after October 1, 2019: CAD86
  • *2.
    Regardless of point of sales for sectors between Switzerland and Japan, itineraries originating in Switzerland are as follows:
    For tickets issued on/after October 1, 2019: CHF81
    For tickets issued on/after April 1, 2020: CHF85
  • *3.
    Regardless of point of sales for sectors between Singapore and Japan, itineraries originating in Singapore are as follows:
    For tickets issued on/after October 1, 2019: SGD51
  • *4.
    Regardless of point of sales for sectors between the Philippines and Japan for itineraries originating in the Philippines are as follows:
    For tickets issued on/after January 1, 2020: PHP385 *CAB Case No.EP-19-4795-HED122019-NH-178-PFS
  • *5.
    Regardless of point of sales for sectors between Hong Kong and Japan, itineraries originating in Hong Kong are as follows:
    For tickets issued on/after October 1, 2019: HKD150
  • *6.
    Regardless of point of sales for sectors between Mainland China and Japan, itineraries originating in Mainland China are as follows:
    For tickets issued on/after October 1, 2019: CNY90

Applicable Conditions

  • The fuel surcharge will apply evenly to all passengers, and the same amounts will apply to adults, children and infants (except those under the age of two who do not occupy a seat).
    • The fuel surcharge will apply to AMC award tickets as well.
  • When an unused portion of the ticket is presented for refund, the surcharges for such sectors will be refunded in full.
  • The amount may change without advance notice and is subject to government approval of related countries.
  • The handling procedures for fuel surcharge amendments occurring after a ticket has been issued and before the date of departure are as follows:
    • The balance is not adjusted if the ticket has not changed*.
    • When the wholly unused ticket is changed*, the cost will be adjusted to account for the difference between the fuel surcharge of the original ticket and the revised fuel surcharge.
    • When a partially used ticket is changed*, there will be no adjustment of the fuel surcharge. For more details, please see the Fares tab.
  • * Please note that a “change” is defined as a change in itinerary, departure date with the same flight number, flight number with the same itinerary, and booking of a flight on the open dated tickets. For example:
  • Departure date change from March 25 to April 5 for NH010 Tokyo-New York.
  • Flight number change from NH010 to NH1010 Tokyo-New York on the same day.
  • Making reservation of NH010 Tokyo-New York on April 5 for open dated ticket.

Insurance Surcharge

Fees for Domestic Passengers

The insurance surcharge for domestic routes was abolished for departures from October 1, 2006, with the applicable fee being included in the ticket price.

Fees for International Passengers

Please note that the following does not apply to itineraries originating or terminating in Canada, Hong Kong, Mexico or originating in Brazil.

  • If purchased in Japan: the fee will be ¥100 per passenger, per route segment.
  • If not purchased in Japan: the feel will be the local currency equivalent to $1.00 per passenger, per route segment

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