Pregnant women [International Flight]

We provide assistance for expectant mothers.

Assistance for pregnant women

Image of an infant and a pregnant passenger

We provide assistance for expectant mothers.

*This service applies only to ANA operated flights.For codeshare flights and flights operated by other carriers, please check with the operating carrier.

If you are an expectant mother within 28 days of your due date (including the due date itself), please check if you meet all conditions for boarding.

Preparing for your journey

Pregnant woman within 28 days of their due date (including the due date itself) need to submit a medical information form.

Please fill in the required items in advance, print out and bring it with you to the airport.
* Please download with the passenger's consent.

The medical information form must indicate that there are no complications of pregnancy, that the passenger has no health problems preventing them from flying, and the due date. The form must be issued by a physician no more than seven days prior to departure (including the departure date itself).
* The medical information form will be accepted even if it is not ANA's prescribed form.

Get Adobe® Reader®

At the Departure Airport

Maternity Mark tags

Image of Maternity Mark tags

We hand out ANA original "Maternity Mark" tags to expectant mothers.
If you need a tag, please let us know at an ANA airport counter in Japan.

Support at the airport [Please reserve in advance by telephone] (at least 72 hours prior to departure)

Image of check-in counter

If you are a pregnant woman traveling alone, our airport staff will escort you from the airport check-in counter to the boarding gate.
Please apply by telephone.

Click here for details

In-flight

Reliable service in the cabin

We will gladly assist you with stowing your luggage.Please feel free to ask our cabin crew.
Please do not hesitate to contact our cabin crew if you need further assistance.


Seats [Pre-assigning seats accepted]

Seats can be pre-assigned either online or by telephone.
Pregnant woman within 28 days of their due date cannot be seated near emergency exits for safety reasons.

  • *Please note that your assigned seat may change due to change in aircraft type or other reasons.
  • *Please note that there may be other times where we may not be able to honor your seat request.

At the connecting or arrival airport

Support at the airport [Please reserve in advance by telephone] (at least 72 hours prior to departure)

Image of the connecting or arrival airport

If you are a pregnant woman traveling alone, our airport staff will gladly assist you at the airport.
Please apply by telephone.

  • <Connecting>
    Airport staff will escort passengers from the disembarking gate to the check-in counter or the boarding gate for a connecting flight. (If the connecting flight will depart from a different terminal, airport staff will escort them to the shuttle bus area).
  • <At the arrival airport>
    Airport staff will escort passengers from the disembarking gate to the arrival lobby or passenger pick-up area.

    Click here for details

Terms of Use

The following conditions apply to pregnant women within 28 days of their due date (including the due date itself).
Example: Passenger whose expected delivery date is April 30

Image of conditions schedule flow
  • *Passengers within 14 days of their due date (including the due date itself): Medical information form required. Passenger must be accompanied by a physician.
  • *Passengers within 15-28 days of their due date (including the due date itself): Medical information form required.
  • ・The medical information form must indicate that there are no complications of pregnancy, that the passenger has no health problems preventing them from flying, and the due date. The form must be issued by a physician no more than seven days prior to departure (including the departure date itself).The medical information form will be accepted even if it is not ANA's prescribed form.
  • ・Passengers within 28 days of their due date may accompany only 1 infant.In cases where a mother is accompanying other infant(s)/child(ren), a ticket needs to be purchased and any other infant/child must sit by him/herself using a child seat*.
    • * ANA does not lend child seats.Customers should bring their own child seat and set by yourselves. Please see "Child seats" for information on carry-on child seats.
      • ・Passengers may not be allowed to travel if the flight might be diverted due to weather conditions, or if the on-board conditions might negatively affect the passenger's health.

Contact

■Inquiries within Japan
[Office hours] 9:00 AM - 6:00 PM (365 days a year)

Navi Dial (fixed rate nationwide) 0570-029-701 ■Tokyo (Paid number) 03-6741-8702

After calling the above numbers and receiving voice guidance, please select "No. 2."
If you need to make an inquiry outside of the business hours of 9:00 AM to 6:00 PM, contact the International flight ticket desk.

■Inquiries from outside Japan
Please contact each branch of the ANA International Flight Reservation and Information Center.

For passengers who require assistance

For your pleasant journey, ANA is happy to help you.

Passengers traveling with infants or small children

We provide assistance for passengers traveling with infants or small children.

ANA Junior Pilot (Unaccompanied minors)

We provide assistance for children aged 5-11 traveling alone.

Elderly passengers

We provide assistance for seniors.

Passengers traveling with pets

We provide assistance for passengers traveling with a much loved pet.


The ANA Group provides assistance to passengers with physical difficulties such as sickness, injury, or disability so that they can enjoy a safe and comfortable flight.