System Maintenance Information
Some functions of ANA Home Page Service will be stopped due to system maintenance.
The following time is Japanese Standard Time.
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Domestic flight = Japan domestic flight
Regarding details of system maintenance
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NOV 15 2025 (Saturday) 7:00 am (PST) to 9:00 am (PST)
Inquiry email form / Application forms / SMS- Influence
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During the maintenance, you can fill out the form but cannot submit it, and an error message will be displayed.
In addition, if you have requested to be notified by SMS, the response by SMS may be delayed.
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NOV 11 2025 (Tuesday) 0:35 am (JST) to 1:35 am (JST)
International- Influence
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- (1) Update delay of Flight Status
- (2) E-mail and SMS information delivery delay
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NOV 8 2025 (Saturday) 0:00 am (JST) to 4:00 am (JST)
(During the maintenance time, service will be suspended several times.)
International- Influence
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(1) Update delay of Flight Status
(2) E-mail and SMS information delivery delay
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NOV 8 2025 (Saturday) 0:00 am (JST) to 4:00 am (JST)
(During the maintenance time, service will be suspended several times.)
ANA Mileage Club members Emails Service Maintenance- Influence
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During the maintenance period, ANA Mileage Club members emails (includes one time password emails) will not be sent and will not be available.
Please use some services that require one time password authentications after the maintenance is completed.
If you perform procedures that require one time password authentication during the maintenance period,
you will be redirected to the one time password authentication screen, but the one time password email will not be sent.
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NOV 8 2025 (Saturday) 0:00 am (JST) to 4:00 am (JST)
ANA App Service Maintenance- Influence
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Search Reservation, Push Notifications
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The latest information may not be displayed
Some features may not be available
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NOV 6 2025 (Thursday) 0:00 am (JST) to 2:00 am (JST)
(During the maintenance time, service will be suspended twice, up to 90 seconds each.)
International- Influence
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All functions cannot be used. (The flight status is excluded.)
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NOV 6 2025 (Thursday) 0:00 am (JST) to 2:00 am (JST)
(During the maintenance time, service will be suspended twice, up to 90 seconds each.)
ANA Mileage Club- Influence
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All functions of ANA Mileage Club cannot be used. (The login function is included.)
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NOV 5 2025 (Wednesday) 0:35 am (JST) to 1:35 am (JST)
International- Influence
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- (1) Update delay of Flight Status
- (2) E-mail and SMS information delivery delay
Member Login
Information for Members Logging In
- Before proceeding to log in, please be sure to read and accept the section on the purpose of using personal information in the ANA Privacy Policy.
- Points to note when using your AMC account.
Auto-Login with Cookies
- However, you will need to re-enter your password as a form of verification when making reservations, requesting awards, registering/revising personal information, and using other members-only functions.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
Entry of One-Time Password
If you have not received your one-time password
If you do not receive an email, please check your email receipt settings
and then have it re-sent.
If you do not do anything on the screen for a certain amount of time, you will have to request another one-time password.
Select your desired destination email address.
Do you really want to log out?
- If you click "Log Out," you will be logged out even if you have selected "Save Login Status."
- Close all open browser windows if you want to quit your session without logging out.
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The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
ANA Biz is a business travel arrangement service.
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MILES
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ANA SKY COINS
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