About ANA

a family seating on ANA's economy class

Japan's Largest Airline

At ANA, we strive to connect you to the world, while serving as your little oasis in the clouds. That's why our expansive fleet has a variety of cabin options, including First Class, Business Class, Premium Economy and Economy Class—so you can choose the perfect option to best fit your unique needs.

As a Star Alliance member, we have partnerships with more than 35 airlines, giving you access to 42 international airports across Asia, Europe and North America and approx. 50 airports within Japan. So, whether you're flying cross-country for a long weekend or embarking on a global adventure, it would be our honor and privilege to get you there. Are you ready to experience all that ANA has to offer?

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cabin crews and ground staffs of ANA

Inspiration of JAPAN

Always sincere, always humble, and always polite.

That is the ANA promise. We are dedicated to excellence and working together as one to ensure safe and on-time operations, no matter the circumstances.

Amidst all of the challenges and barriers we have faced, we have never given up. We continue to push boundaries of aviation beyond today's horizon. We endeavor to extend our airways in the sky that trace back to our humble roots. Our dedication to our customers is our craft. We strive each and every day to create value that only we are capable of providing.

Our aim is to enrich the lives of our customers through once-in-a-lifetime moments that excite and inspire.

We give wings to the hearts and minds of our customers, and connect them to the world and to what they love.

We are the "Inspiration of JAPAN."

Travel the skies with the world's best premium quality service

SKYTRAX

ANA has received the prestigious 5-Star designation from SKYTRAX for the 12th consecutive year.

Since 2013, ANA has been awarded with a 5-Star World Airline Star Rating by the UK-based airline rating agency SKYTRAX for twelve years running, certifying ANA as a world's-best airline.

ANA Comes in First Place in Two Categories of the SKYTRAX World Airline Awards*1.

  • World's Best Airport Services - For the 12th time (Six consecutive times)
  • Best Airline Staff in Asia - For the 10th time (Five consecutive times)
  • *1.
    The World Airline Awards are based on the results of an online survey of customers from around the world.

APEX - The airline passenger experience association

Received the APEX World Class Award for the Second Consecutive Year

In the APEX*2-sponsored World Class Rating, ANA Group has been awarded the "WORLD CLASS" rating for the second consecutive year.

ANA received high praise for its safe and clean cabin environment, commitment to a sustainable society, and its high-quality service that is attentive to all customers.

Additionally, ANA's outstanding boarding experience and innovation were recognized at the APEX/IFSA Awards, co-hosted by the International Flight Services Association (IFSA)*3. For the first time, ANA won the "Innovation Award for Best Cabin 2026".

  • *2.
    APEX is one of the world's largest international airline associations.
  • *3.
    IFSA (International Flight Services Association) is a network of airlines, catering companies, suppliers, and related corporations.
What is the APEX World Class Award?

The APEX World Class Award certifies which airlines meet the world's top standards based on both audits conducted by industry professionals and customer experience ratings.

Airlines are audited on four evaluative axes:

  • safety & well-being
  • sustainability
  • service-guest experience
  • Food & Beverage Execution

Past Awards

CIRIUM - The On-time Performance Awards

ANA was awarded the most on-time airline in the Asia Pacific category in 2023

ANA was given Cirium's On-Time Performance Award* based on flight performance in 2023.

The Asia Pacific winner for the fifth consecutive year since 2018.

  • Cirium is a UK-based travel data and analytics firm. Cirium has been presenting the On-Time Performance Awards for 15 years, since 2009.

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