Additional Services

ANA Additional Services for Passengers

At ANA, we want you to make your holiday abroad or business trip even more comfortable with any of our additional services. On this page, you’ll find information around all the services that are available for your next trip with ANA.

International Flight Optional Services

You can combine your preferred ANA services to create your perfect experience when travelling internationally.

Person holding phone

Keep My Fare is a convenient service that enables customers to hold onto reservation and fare details if they need more time to decide their ticket purchases.

Applicable Classes

  • First Class
  • Business Class
  • Premium Economy
  • Economy
In-flight meal

This paid in-flight meal service is available on a request basis for customers. Options include Japanese or Western cuisine. For more details, please visit the Meals page.

Applicable Classes

  • Premium Economy
  • Economy
Lounge

Use eligible lounges at discounted rates by paying for lounge access in advance through the ANA website. Note: This is not available on the Mexico website. Learn more about paid lounge access.

Applicable Classes

  • Economy
airplane seats

Pay a reservation fee and make an advance reservation for aisle or window seats, a seat conveniently located toward the front or one of our popular seats with extra legroom. Please see Paid Advance Seat Reservation for more details about this service.

Applicable Classes

  • Economy
Woman in airport looking at phone

This is a convenient service that allows you to pay additional charges in advance on the ANA website for baggage which exceeds the free checked baggage allowance. Get more details on the Pre-Paid Extra Baggage Page.

Applicable Classes

  • First Class
  • Business Class
  • Premium Economy
  • Economy
Auctioneer with a gavel

Available exclusively via the ANA website, this program gives you the opportunity to bid for an upgrade. Please visit Bid My Price more information.

Applicable Classes

  • Economy
Representative image of the couch seat

ANA COUCHii is the very first couch seat to be offered by a Japanese airline.

For an additional fee on top of the Economy Class fare, you can combine three or four seats to make a single couch seat. Learn more about this unique seating option.

Applicable Classes

  • Economy
ANA Wi-Fi service logo

With our in-flight Internet service, you can access the Internet, use email and stay connected through social network sites. Check out more information on ANA Wi-Fi on the Entertainment page.

Applicable Classes

  • First Class
  • Business Class
  • Premium Economy
  • Economy
First Class meal

First Class passengers can use this service to pre-order their preferred in-flight meal.

Applicable Classes

  • First Class
Business Class meal

Business Class passengers can pre-order their preferred meal. For Tokyo departures on certain routes, passengers can also choose collaboration menus served on other routes.

Applicable Classes

  • Business Class
Business Class meal

To meet specific dietary requirements for health or religious reasons, ANA provides a wide selection of special meals to our passengers. See your options on this page.

Applicable Classes

  • First Class
  • Business Class
  • Premium Economy
  • Economy
Lexus cars on airplane runway

ANA is now providing Japan’s first terminal transfer service for First Class passengers on ANA-operated international flights. Learn more about this exclusive service.

  • * This service will be ended effective from 01 July, 2020.

Applicable Classes

  • First Class

Our In-flight Duty Free Pre-order Service allows you to order duty free products available on board our flights before departure, and this page provides information on how to use it.

Applicable Classes

  • First Class
  • Business Class
  • Premium Economy
  • Economy

ANA MY CAR Valet Service

Note: This service is for Narita International Airport only.

  • With this convenient service, you can drop off your car at Narita airport and get it back upon your return.
  • The application period will change for those received from January 29, 2020 onward. Please confirm the application reception times.

Eligibility Details

  • Passengers who have purchased roundtrip flights from Narita International Airport operated by ANA Group with an ANA flight number are eligible.
    • Passengers boarding on flights by Star Alliance member airlines or codeshare flights operated by the codeshare partner airlines are not eligible.
  • This service does not apply to tickets for some types of fares.
  • Tickets purchased at other airlines or travel agencies may not be accepted.

For more details on this service, please visit our Smooth Flying page.