ANA Mileage Club Service Center





Hours of operation

  • Domestic flights/Flight awards reservations (Select 1):6:30a.m. - 10:00p.m. (365 days a year)
  • International flights/Flight awards reservations (Select 2):24 hours (365 days a year)
  • Inquiries about Mileage (Select 3)

    Monday - Friday 9:00a.m. - 7:00p.m. Saturday 9:00a.m. - 5:00p.m. (except Sundays, National holidays and New Year holidays)

  • *ANA Premium members and ANA Card members may call the phone number for members-only service desk in "My Menu" from the Top page of ANA Website(PC) by logging in.

Where to send retroactive registration documents for international flights

"Retroactive Registration Desk," ANA Mileage Club Service Center
Kamata Post Office District

  • *Members seeking retroactive registration for Japanese domestic flights should call the "ANA Mileage Club Service Center" or click here and after logging in, use the members-only functions on the ANA Mileage Club page.

Contact Information Outside of Japan