ANA SKY WEB

ANA SKY WEB
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Japanese

Relationship with Business Partners

Quality and Safety Improvement

Improving In-Flight Meal Quality on Flights Originating Overseas

training an overseas catering companyIn order to offer safe, delicious in-flight meals, the ANA Group develops and manages meal preparation in accordance with strict international standards. We launched the ANA catering quality improvement program in July 2011, and we have been working in particular to offer in-flight meals on flights originating overseas of the same quality as the meals we offer on flights originating in Japan. Specifically, a dedicated team consisting of in-house “food safety inspectors” and the chefs that cook in-flight meals for flights originating in Japan tours catering company workplaces overseas to conduct sanitary inspections and offer cooking instruction. In addition to strict checks of sanitary conditions, flavor and quality, this team travels on-site to catering companies when issues are uncovered to support prompt and thorough improvement.

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