Fees / Charges for Flights to/from the U.S.

This is a list of fees / charges for baggage and other optional services available in connection with ANA flights to/from the U.S. that are operated by ANA or by its subsidiary Air Japan (AJX). For other codeshare flights, different fees / charges may apply. Please refer to the operating carrier's website for details.

Checked Baggage Fees

When exceeding the free baggage allowance, please note that the following excess baggage fees may be charged.

  • When a codeshare flight or flight operated by another airline is included in your itinerary, the baggage rules of other carriers may apply.
  • When traveling within Japanese domestic sectors using a ticket for which the International Conditions of Carriage apply, international route baggage rules will apply.

Excess Baggage Charges

Excess baggage charges will be assessed in accordance with regulations in the event that excess baggage which exceeds the Free Baggage Allowance is checked in. Note, that the applicable currency and fees will vary depending on your itinerary and the sectors for which your baggage has been checked in.We thank you for your understanding in advance.

Applicable Currency and Fees

Depending on your itinerary and the segments of your checked-in baggage, the fee applied or the currency used for excess baggage charges may vary depending on the airport at which payment was made.

  • When payment is made in Japan: the amount is set in Japanese Yen
  • When payment is made in the US: the amount is set in USD
  • When payment is made in Canada: the amount is set in CAD
  • When payment is made in Germany or France: the amount set is in EUR
  • When payment is made in the UK: the converted amount is in British Pounds based on the amount set in EUR
  • When payment is made in any region outside of the above countries: the converted amount is in the local currency of the country from which you are departing, based on the amount set in USD
    • Note, however, that different rules may apply for itineraries which are subject to U.S./Canada laws and regulations.

Area Divisions and Fees Incurred for Checked Baggage Sectors

Area1:North America/Latin America/Hawaii
Area2:Europe/Africa/Middle East
Area3:Asia (including Japan)/Oceania

For travel across the above area
e.g. Flights to and from North America, Japanese route
JPY20,000/USD200/CAD200/EUR150
For travel within the above area*1
e.g. Flights to and from Japan, Thai route
JPY10,000/USD100/CAD100/EUR75
Japan domestic sector*2 JPY5,000
For travel across the above area JPY6,000/USD60/CAD60/EUR45
For travel within the above area*1 JPY6,000/USD60/CAD60/EUR45
Japan domestic sector*2 JPY1,000
For travel across the above area JPY20,000/USD200/CAD200/EUR150
For travel within the above area*1 JPY20,000/USD200/CAD200/EUR150
Japan domestic sector*2 JPY5,000
For travel across the above area JPY20,000/USD200/CAD200/EUR150
For travel within the above area*1 JPY20,000/USD200/CAD200/EUR150
Japan domestic sector*2 JPY5,000
  • *1.Points to Note for Sectors within a Single Area
    • The above fees are not applicable for the itineraries which are subject to U.S./Canada laws and regulations.
    • Total dimensions exceeding 292cm (115in.) or weight over 45kg (100lbs) per piece will not be accepted as check in baggage. Please note that we may not be able to accept baggage due to space limitations on certain routes/aircraft types, even for baggage with total linear dimensions which do not exceed 292cm.
    • Except within Japan.
  • *2.Points to Note for Japan Domestic Sectors
    • Consumption Tax may be applied.
    • The above fees are not applicable for the itineraries which are subject to U.S./Canada laws and regulations.

In the Event that Two or More Criteria are Exceeded

In the event that two or more criteria, such as baggage number and baggage weight or baggage weight and size, are exceeded, the sum of all individual excess charges shall apply.

Specific Examples of Excess Baggage Charges

Passenger flying from Narita to Honolulu in Economy Class
If the passenger has 3 baggage items (all of which are 23 kg / 50 pounds or less with total linear dimensions of 158 cm / 62 inches or less)

Baggage Charges Exceeding the Permitted Amount

2 pieces weighing 23kg or less are permitted during check-in at no additional charge.
An excess baggage service charge of JPY20,000 will be applied if 3 pieces of baggage are checked in. An additional JPY20,000 will be applied if the baggage piece exceeds the permitted size dimensions (158 cm or less), totaling to a charge of JPY40,000.

  • Depending on your itinerary and the segments of your checked-in baggage, the fee applied or the currency used for excess baggage charges may vary depending on the airport.For more details, please see Applicable Currency and Fees above.

Ticketing Service Charge

A Ticketing Service Charge is applicable to tickets purchased via the ANA telephone reservation center or at airport ticketing counters in the Americas.

Ticket Purchase Location Ticket Service Charge
North American ANA Website Free of Charge
ANA Ticket Counters (local office & airport) in the Americas excluding Canada USD25
ANA Counters in Canada (City / Airport) CAD25

Change and Cancellation Charges

Change and cancellation fees may apply to your ticket. Change and cancellation fees vary based on the fare purchased and may be up to $500. Some fares do not allow changes or cancellations.

Unaccompanied Minor (Children 5 - 11 years of age traveling alone)

When passengers who are 5-11 years of age travel alone, the applicable fares are the same as adult fares; but there is no additional charge for ANA's services. Reservations for children traveling alone cannot be made online through ANA SKY WEB. Please contact the ANA Customer Service Center for details.

Charges of ANA COUCHii

ANA COUCHii is made up of three or four seats, and can be used as a bed by raising the leg rests of the adjacent seats. (Only available on Airbus A380.)
The special bedding and seat belt below will be provided for customers who have purchased ANA COUCHii.

  • Bedding: 1 set per ANA COUCHii
  • Seat belt: 1 set per ANA COUCHii

Eligible Customers
Customers flying on an ANA-operated Airbus A380 aircraft between Narita and Honolulu under an ANA flight number.

Eligible Tickets
Flights tickets which have a ticket number beginning with 205

Eligible Tickets
Economy Class (Y/B/M/U/H/Q/V/W/S/L/K/X)

  • Not available for reservations made on the Mexico site.

Charges

The usage fee will vary depending on the seasonality.

  • The fees shown above are for one sector per ANA COUCHii.
  • Adults, children, and infants with their own seat are counted in the number of users. (Infants without their own seat are not counted.)
  • The applicable fee for purchases that are not made on the Japan website must be made in US dollars. Please note that charges will be converted into the currency used on the website for the country or region where the request is made.

ANA COUCHii for 4 passengers

Low season
4 seats: JPY12,000 (USD120)

High season
4 seats: JPY12,000 (USD120)

ANA COUCHii for 3 passengers

Low season
3 seats: JPY9,000 (USD90)
4 seats: JPY22,000 (USD220)

High season
3 seats: JPY9,000 (USD90)
4 seats: JPY52,000 (USD520)

ANA COUCHii for 2 passengers

Low season
3 seats: JPY19,000 (USD190)
4 seats: JPY52,000 (USD520)

High season
3 seats: JPY49,000 (USD490)
4 seats: JPY172,000 (USD1,720)

ANA COUCHii for 1 passenger

Low season
3 seats: JPY59,000 (USD590)
4 seats: JPY92,000 (USD920)

High season
3 seats: JPY169,000 (USD1,690)
4 seats: JPY252,000 (USD2,520)

Seasonality

Narita Departure August 18 - September 12, 2019
September 15 - December 19, 2019
January 1 - April 24, 2020
May 4 - July 9, 2020
August 16 - September 18, 2020
September 20 - December 25, 2020
January 1 - March 31, 2021
Honolulu Departure July 16 - 19, 2019
August 26, 2019 - January 1, 2020
January 5 - May 2, 2020
May 10 - July 17, 2020
August 24 - December 31, 2020
January 3 - March 31, 2021
Narita Departure July 12 - August 17, 2019
September 13 - 14, 2019
December 20 - 31, 2019
April 25 - May 3, 2020
July 10 - August 15, 2020
September 19, 2020
December 26 - December 31, 2020
Honolulu Departure July 13 - 15, 2019
July 20 - August 25, 2019
January 2 - 4, 2020
May 3 - May 9, 2020
July 18 - August 23, 2020
January 1 - January 2, 2021

Pet Charges

We provide assistance for passengers traveling with a pet. Your pet will be carried in the cargo section, which is located underneath the passenger cabin. Advance reservation is required and is not accepted online.

When checking in your pet, the fee is not included in the free baggage allowance and the following service fee will apply. (The fee will be calculated into the departing country/region's currency at the time of check-in.)

Area 1:North America/Latin America/Hawaii
Area 2:Europe/Africa/Middle East
Area 3:Asia (including Japan)/Oceania

Price per cage
Sectors operating across two of the areas above
e.g. Flights to and from United States, Japanese route
JPY40,000 / USD400 / CAD400 / EUR300
Sectors operating within one of areas above
e.g. Flights to and from Japan, Thai route *1
JPY25,000 / USD250 / CAD250 / EUR200
Japan domestic sectors *2 JPY5,000
  • *1.Excluding Japan domestic segments.
  • *2.Consumption tax may be applied.

Rental Charge for Medical Oxygen Cylinder

Rental medical oxygen cylinders are available with advance notice to passengers for a fee of JPY10,000 per cylinder. Medical oxygen cylinders may be requested through the ANA customer service center.

Paid Advance Seat Reservation

Pay a reservation fee and make an advance reservation for aisle or window seats, a seat conveniently located toward the front of the aircraft for smooth boarding and disembarkation, or one of our popular seats with extra legroom.

Eligible Customers
Customers traveling in Economy Class on ANA-operated international flights

Eligible Tickets
Tickets with a ticket number beginning with 205

Applicable Classes (Booking Class)
V/W/S/L/K

Charges

This will differ depending on the site through which you have applied and the seat type.

  • Charges are indicated per person per flight (sector).
  • Charges will not be incurred when selecting seats other than "Exit row seats with extra legroom" or "Other applicable seats (both window/aisle seats)". Please confirm the details on the seat map screen upon selecting your seat.

Flights between Japan and Europe, North America (except Honolulu), and Oceania

Seat Type Japan site Europe sites Canada site Other sites than Japan, Europe, or Canada
Exit row seats with extra legroom JPY5,500 EUR41.25 CAD55.00 USD55.00
Other applicable seats (both window/aisle seats) JPY2,500 EUR18.75 CAD25.00 USD25.00

Flights between Japan and Honolulu, India, Indonesia, Thailand, Singapore, Malaysia, Myanmar, Cambodia, Vietnam, and Philippines

Seat Type Japan site Europe sites Canada site Other sites than Japan, Europe, or Canada
Exit row seats with extra legroom JPY5,000 EUR37.50 CAD50.00 USD50.00
Other applicable seats (both window/aisle seats) JPY2,000 EUR15.00 CAD20.00 USD20.00

Flights between Japan and East Asia

Seat Type Japan site Europe sites Canada site Other sites than Japan, Europe, or Canada
Exit row seats with extra legroom JPY4,500 EUR33.75 CAD45.00 USD45.00
Other applicable seats (both window/aisle seats) JPY1,500 EUR11.25 CAD15.00 USD15.00

Paid Lounge Access

Customers can pay to use the ANA Lounges for international flights at Narita, Haneda, and Honolulu (Daniel K. Inouye International) airports.(Does not include the ANA SUITE LOUNGE.)
These lounges provide a variety of services, including beverages that will quench passengers' thirst and Wi-Fi for those wishing to check the latest news or their email before boarding their flight.

Up to March 28, 2020

  ANA website (application in advance) Airport counter (on day of use)
Eligible Airports Narita/Haneda/Honolulu Airport Narita/Haneda Airport
Eligible Flights ANA-operated international flights departing from Narita*1, Haneda, or Honolulu Airport
(Limited to NH flight numbers) *2
ANA-operated international flights departing from Narita or Haneda Airport
Eligible Tickets Tickets issued by ANA*3*4
(excluding purchases made on the Mexico site)
No restrictions
Eligible Booking Classes Y/B/M/U/H/Q/V/W/S Y/B/M/U/H/Q/V/W/S/L/K/X
Application Period From ticket purchase until no later than 24 hours prior to the scheduled flight departure time Until boarding begins
  • *1.Excluding flights departing from Narita Airport between 16:00 and 19:59.
  • *2.Excluding codeshare flights with other airlines.
  • *3.This offer is not available when using award tickets.
  • *4.Ticket numbers starting with 205.
  • Lounge usage eligibility will differ depending on member status (e.g., Premium members) and boarding class. Please refer to Eligibility for Airport Lounge Access for more details.

From March 29, 2020

  ANA website (application in advance) Airport counter (on day of use)
Eligible Airports Narita/Honolulu Airport *1 Narita/Haneda Airport
Eligible Flights ANA-operated international flights departing from
Narita or Honolulu Airport
(Limited to NH flight numbers) *2
ANA-operated international flights departing from Narita or Haneda Airport
Eligible Tickets Tickets issued by ANA*3*4
(excluding purchases made on the Mexico site)
No restrictions
Eligible Booking Classes Y/B/M/U/H/Q/V/W/S Y/B/M/U/H/Q/V/W/S/L/K/X
Application Period From ticket purchase until no later than 24 hours prior to the scheduled flight departure time Until boarding begins
  • *1.If who have already applied for Paid Lounge Access at Haneda Airport, you will still be able to use this service. However, if you change your reserved flight, you will not be able to make another application for Paid Lounge access at Haneda Airport.
  • *2.Excluding codeshare flights with other airlines.
  • *3.This offer is not available when using award tickets.
  • *4.Ticket numbers starting with 205.
  • Lounge usage eligibility will differ depending on member status (e.g., Premium members) and boarding class. Please refer to Eligibility for Airport Lounge Access for more details.

Access Charge, Application, and Payment

The service fees and payment methods accepted differ depending on how you book the service. You can use our airport lounges for less by booking in advance via the ANA website.

  ANA website (application in advance) Airport counter (on day of use)
Charges per person*1
(tax included)
Narita/Haneda: JPY4,000
Honolulu: USD40
Narita/Haneda: JPY 6,000
(Unavailable at Honolulu Airport)
Payment Method Credit card or PayPal Credit Card
Cash (Japanese Yen only)
Application method Please apply from the Reservation Completed screen after purchasing your ticket on the ANA website.
Customers who already have a reservation should apply from the Reservation Details screen.*2
Please apply at the check-in counter, the ticketing counter, or at the lounges at Narita or Haneda Airport.
  • *1.Price is the same for adults and children. Infants accompanying adults can access lounges free of charge.
  • *2.The button to apply will not be displayed if you are not eligible for Paid Lounge Access, the time at which you wish to apply falls outside the application period, or the maximum number of applications has already been received.

Paid Exclusive Dining (International Flights)

You can select Paid Exclusive Dining meals (Japanese/Western cuisine) when traveling in Premium Economy or Economy Class on international departures from Japan.
Desserts are provided in collaboration with PIERRE HERMÉ PARIS.
Enjoy your time on board to the full with these beautifully presented meals, which are made with carefully chosen ingredients and seasoned to perfection.

Eligible Customers
Customers traveling in Premium Economy or Economy Class on ANA-operated flights departing from Japan for Europe/North America (excluding Honolulu)

Eligible Tickets
Tickets with a ticket number beginning with 205

Applicable Classes (Booking Class)
G/E/N/R/Y/B/M/U/H/Q/V/W/S/L/K/X

  • This service is not available on flights where only a light meal and drink are served after takeoff (such as late-night flights).

Charges

JPY2,500 (per meal)

  • Charges will be converted into the currency used on the website for the country or region where the request was made.
  • Charges are the same for adult and child passengers.

Please see Paid Exclusive Dining (International Flights) for additional details.

Keep My Fare

The Keep My Fare service allows customers booking international flights via the ANA website to hold reservation and fare details for up to 72 hours before ticket issuance. Fees differ depending on the site you are booking through.

Charges

Application website Charges per person
Japan site JPY1,000
Europe site EUR7.50
Canada site CAD10.00
Other site USD10.00

Bid My Price

In this bidding program, you can make an offer for the chance to upgrade to Premium Economy after purchasing a ticket for Economy Class. Eligible customers who purchase a flight ticket fulfilling the conditions below on the ANA website, and receive an email about this service. If you would like to make an offer, please follow the instructions in the email.

  • Eligible customers will receive an invitation email 7 days prior to the departure date of the eligible flight.
  • If you would like to make an offer, please follow the instructions in the email.
  • On the bidding screen, you can see the eligible flights out of your entire itinerary. A gauge is set up for each flight, linked to bid prices. You can choose the price within the preset price range.
    • Bids are accepted in the following currencies: Japanese yen, US dollars, British pounds, euros, Singaporean dollars, Malaysian ringgit, Thai baht, and Indonesian rupiah.

ANA Wi-Fi Service Fees

With our in-flight Internet service, you can access the Internet, use email and stay connected through social network sites using your smartphone, tablet or other devices with wireless capability. Various plans are available to suit your needs.

Fees(USD)

All flights operated with B777-300ER or B767-300ER (202 seat configuration)
30 Minute Plan USD4.95 15MB Limit
1 Hour Plan USD8.95 30MB Limit
Full Flight Plan USD19.95 100MB Limit
All flights operating on B787-10, B787-9, A320neo aircraft and certain flights operated by a B787-8 (with 240 seats) aircraft
30 Minute Plan USD6.95
3 Hour Plan USD16.95
Full-Flight Plan (max. 24 hours) USD21.95

Information for fully booked economy class

When Economy class on ANA Group operated flights is fully booked on the day of departure, ANA may ask for volunteers among passengers booked and holding tickets on ANA Economy class fares (includes ANA International Flight Awards) to board on Business class for an additional payment of the following Upgrade Surcharge. Please note that miles will be accrued based on the ticket class.

Charges

From North America (including Hawaii, but excluding Canada) to Japan USD450
From Japan to North America (including Hawaii and Canada), and Europe JPY50,000