Services for Business Class Passengers
Our Business Class passengers will receive world-class treatment when flying with ANA. That means elevated service from the moment you arrive at the departure airport, continuing with luxurious and attentive in-flight services, then sending you on your way after arrival.
Business Class Airport Services
We strive to make all the steps, from check-in to the boarding gate, as easy and comfortable as possible for our Business Class passengers, including priority check in at some airports. Just look for the Business Class sign.
If you have already checked in online, there is no need to go to the check-in counter. For more information, refer to Online Check-In.
Business Class Priority Baggage
Business Class passengers who wish to check bags should proceed to the baggage drop counter, where a Priority baggage tag will be attached. These bags will arrive at Baggage Claim after any First Class priority bags. Get More Baggage Information.
Fast Track Security
Some airports offer Fast Track check-in for Business Class passengers, making the security check smoother. Please check the airport guide for your departure airport. Get Airport and City Information.
Priority Boarding
Business Class and First Class passengers receive priority boarding after those who need special assistance.
- * From June 19th, 2020, the priority boarding service is temporarily suspended on ANA Group Filghts.
Disembarking
Business Class passengers are welcome to disembark first from the aircraft. If you have checked bags, proceed to Baggage Claim, where your prioritized bags should arrive promptly.
Also, Business Class passengers disembarking at Narita Airport can relax in the ANA Arrival Lounge before connecting to a domestic flight or leaving the airport. Find out more about our Narita Airport Lounges.
Business Class Lounge Access
Business Class passengers on ANA-operated international flights are invited to spend time in ANA lounges and ANA-affiliated lounges. Eligibility for lounge access and service details vary by airport.
ANA LOUNGE
Business Class passengers can use ANA LOUNGE at Tokyo Haneda, Narita, Kansai or Honolulu Airport. At other airports, you can use designated business class lounges. Find out more about Lounge Information.
Explore Comfortable Business Class Seats
Our Business Class seats offer world-class comfort and functionality. Depending on the aircraft, seats feature fully flat seats, doors for privacy, large LCD wide-screen monitors, closets for storage, and much more. Explore our Business Class options below.
The Room
These wide seats all come with a door with direct aisle access, alternating between forward- and rear-facing rows to provide the highest level of privacy and comfort available in Business Class. See details of The Room.
Available only on B777-300ER (new 212-seat).
ANA BUSINESS STAGGERED
ANA was the first Japanese airline to adopt the staggered seat arrangement. This ground-breaking setup enables you to enjoy direct aisle access no matter where you are seated.
Passengers can sleep, eat, watch a movie, or get some work done without worrying about your surroundings. See details of ANA BUSINESS STAGGERED.
Available on:
- B787-9
- B787-8 (184/169-seat)
- B777-300ER
- A380
- B787-10
ANA BUSINESS CRADLE
For a pleasant flight experience, this seat boasts a spacious pitch and a footrest that can be adjusted to four different heights. It is equipped with an array of functions, including a 12.1-inch touch-panel LCD monitor, a large table, a universal power port, and more. See details of ANA BUSINESS CRADLE.
Available on:
- B787-8 (240 seats)
- B767-300ER (202seats)
Other Business Class Seats
Our other Business Class seats offer plenty of leg room for a relaxing, comfortable journey.
Available on:
Business Class Dining and Drinks
The Connoisseurs
ANA’s carefully curated menus are thoughtfully presented by our team of internationally renowned chefs, passionate beverage specialists and world-class experts.
Find out more about The Connoisseurs.
Business Class Pre-Order Meal Service
Business Class passengers can pre-order their preferred meal. For Tokyo departures on certain routes, passengers can also choose collaboration menus served on other routes. Get the detail of the Pre-Order Meal Service.
Business Class Dining
Made with the finest and freshest seasonal ingredients for gorgeous flavor, our Business Class cuisine is planned and executed by prominent chefs from inside and outside Japan.
Here, you will find menu excerpts for Japan departures from June to August 2020.
For information on children’s meals and meals meeting specific health or religious dietary requirements, please see Children’s and Other Special Meals.
Japanese and International Cuisine
We invite you to enjoy these meals created by some of the Japan and the world’s most renowned chefs.
Yoshimura
This menu is a collaboration with Yoshimura, a famous Japanese restaurant in the Hasune area of Itabashi, Tokyo. The appetizer of Ishigaki quail egg shinjo features cross-sections of quail egg intricately arranged to resemble a rock wall, highlighting the chef’s delicate skills. The pale green color of the edamame tofu in the small bowl is delightfully refreshing for summer. The main dish of beef chuck is served with an aromatic tare sauce that offers a sublime flavor and texture.
Applicable Routes: Routes from Narita/Haneda to North America (excluding Honolulu), Europe, Mexico, and Oceania (excluding some flights)
Maison de Taka Ashiya
Special menu created in collaboration with Maison de Taka Ashiya. The appetizer is a shrimp and peach salad fragrant with green tea, accompanied by unagi eel with hazelnuts and miso accents and a smooth corn creme brulée. The fish dish is ayu sweetfish prepared with French techniques, finished with a basil and perilla sauce. I hope you will enjoy this menu.
Applicable Routes: From Narita/Haneda to Thailand, Singapore, Indonesia, Malaysia (excluding late-night flights) and India
Desserts by Pierre Hermé Paris
Praised as the “Picasso of the patisserie world,” Pierre was awarded The World’s Best Pastry Chef from the World’s 50 Best Restaurant Academy. His creations are acclaimed by sweets lovers around the world, and he hopes you enjoy his creative world of taste, sensibility and delight.
Applicable Routes: Routes From Narita/Haneda to North America, Mexico, Oceania and Asia (excluding some flights)
Light Dishes
We invite you to enjoy these light dishes whenever you want during your flight. You will also find these dishes are a delicious follow-up to alcoholic beverages.
Fresh cheese ravioli and rolled zucchini
The vegetable meal for this season has been created in collaboration with up-and-coming French restaurant, La Grenouillère. Fresh cheese ravioli of a beautiful green color, combined with rolls of thinly-sliced zucchini. With its fresh colors and flavors, this dish is full of surprises.
Applicable Routes: Routes from Narita/Haneda to North America (excluding Honolulu), Mexico, and Europe (excluding Vladivostok)
Rich-Tasting Miso Ramen “Daichi”
No meat is used in to produce these noodles. Instead, soybeans are used to create a topping with the texture and flavor of meat, making the ramen even healthier. The noodles used in the dish are also unique, as they are cut into flat strips. Savor the depth and richness of the nostalgic miso flavor.
Applicable Routes: Routes from North America (excluding Honolulu) to Narita/Haneda, and routes between Narita/Haneda and Europe (excluding Vladivostok), Oceania, India, Malaysia, Thailand, Singapore and Indonesia
Tonkotsu (Pork Broth) Ramen “Soraton”
Savor this luscious combination of thick broth, extra-thin noodles and fragrant sesame-based oil.
Applicable Routes: Routes from Narita/Haneda to North America (excluding Honolulu) and flights to/from Mexico
OTHER LIGHT DISHES
Rice Crackers “Arare” (vegetarian and halal-certified, gluten-free)
Tsukiji Gindaco Takoyaki
Sangenton Pork Cutlet and Curry with Steamed Rice
Business Class Drinks
Sit back and relax on board with one of our Business Class beverages. ANA staff and external advisors carefully select each offering.
The finest red and white wines from top caliber wineries around the world have been selected to complement our First Class menu.
Around 2,000 brands of wine from 15 countries competed to be served by ANA. Find out more about our Premium Wine Selection.
Champagne
Champagne Duval-Leroy Brut Réserve
Champagne, France
A family owned Champagne house since 1859, Duval Leroy is well implanted in the heart of the region, especially in Côte des Blancs. The Brut Reserve is a vinous Champagne, with dry fruit, sweet apple and pastry flavors. On the palate, the attack is broad, then the bubbles are very fine and the mousse is creamy and fresh. The persistent and salty finish is lifted with notes of sweet spices, biscuit and white bread. Grapes: Pinot Noir, Meunier, Chardonnay.
Available Routes:
Business Class on North America (excluding Hawaii), Mexico, Europe (excluding Vladivostok) and Oceania routes
Wine
Château Castegens 2016
Bordeaux, France
This old, historical Château, already a witness to the battle of Castillon in 1453, isproducing wines from its 28 hectares limestone and clay based vineyard. The 2016has both the power and the elegance of this excellent vintage. A solid, firm Bordeaux,with a blackberry and vanilla dominated aromatic profile, a dense, palate and asustained black fruit aftertaste. Grapes: Merlot / Cabernet Franc.
Available Routes: Business Class on Europe (excluding Vladivostok) route
Chateau Ste Michelle Chardonnay Mimi 2017
Columbia Valley, USA
A fleshy, opulent, textured, Chardonnay from the leading winery in Washington State. Lightly oaked, soft, smooth and round wine displaying ripe apple notes with apersistent brioche and toasty finish. Grape: Chardonnay.
Available Routes: Business Class on North America routes (excluding Hawaii), Mexico and Oseania route
Japanese Sake
Shichida Junmai Daiginjo
TENZAN Sake Brewery, Saga
The finest sake under the “Shichida” label, produced at Tenzan Sake Brewery by the Ariake Sea of Kyushu. Brewed with highly polished (45%) Yamada Nishiki rice and spring water from a Mt. Tenzan stream where fireflies dance in summer. A mellow, subtle brew with fruity ginjo aromas balanced by a flamboyant rice umami. 16% ABV.
Available Time Period: Jun to August 2020
Available Routes: Business Class on North America (excluding Hawaii), Mexico, Europe (excluding Vladivostok), Oceania, India, Thailand, Malaysia, Singapore and Indonesia routes
Masuizumi Junmai
MASUDA SAKE COMPANY LTD., Toyama
From a Toyama brewery founded in a flourishing port town in 1893. “Masuizumi” is an auspicious portmanteau of “Masuda,” the brewer’s surname, and “izumi,” the word for fountain. A pure-rice sake with ever-developing richness. Full rice umami infuses melon and banana aromas. 15% ABV.
Available Time Period: Jun to August 2020
Available Routes: Business Class on North America (excluding Hawaii), Mexico, Europe (excluding Vladivostok) and Oceania routes
Noguchi Naohiko Sake Institute “Yamahai Miyama Nishiki”
Noguchi Naohiko Sake Institute Inc., Ishikawa
Japan’s “god of brewing,” Naohiko Noguchi has launched a brewery to capstone his seven-decade dedication to the art of great sake. This crisp yamahai sake has calm berry aromas and a soft palate. A delightful balance of acidity and umami, with herbal breeziness throughout. 19% ABV.
Available Time Period: Jun to August 2020
Available Routes: Business Class on Hawaii, India, Thailand, Malaysia, Singapore and Indonesia routes
Kenkonichi Junmai
Onuma Brewery, Miyagi
Onuma Brewery was established in 1712 at a rural village in the Miyagi prefecture located at the foot of the Zao Mountains. Inheriting 300-years of tradition and authenticity, this Junmai sake is made with local rice “Sasanishiki” which has gentle nose with clear umami and refreshing flavors. 15% ABV.
Available Time Period: Jun to August 2020
Available Routes: Business Class on Vietnam, Cambodia, Myanmar, Philippines and East Asia routes
ANA’s Specialty Coffee Selection
Our very special brew is made with coffee beans from sustainable Rainforest Alliance Certified* farms in Brazil. Green seeds are removed after the pulp of the coffee cherry dries. The natural processing of beans produces a gentle fruity sweetness in the coffee. The bean cores roast softly in tender waves of heat, developing a fragrance of roasted nuts and a semi-sweet lingering finish reminiscent of caramel.
- *Rainforest Alliance™ is an international nonprofit organization who stands for biodiversity conservation and sustainable livelihoods.
Notes
- Food and drinks are subject to change without notice. Your choice may not always be available.
- All photos are sample images.
Search for Meals and Drinks on Your Route
Children’s Meals and Meals for Dietary Requirements
ANA offers a wide selection of special meals for children and babies. We also have meals for passengers with specific dietary requirements for health or religious reasons, and for those with diet restrictions. Most require advance notice.
Get the details about Children’s and Other Special Meals.
Business Class Wi-Fi and Entertainment
Business Class passengers can subscribe to in-flight ANA Wi-Fi Service for as little as $4.95 for a half-hour, depending on the aircraft. Full-flight plans are also available starting at $19.95. See details on ANA Wi-Fi Service.
In-Flight Entertainment
Flying in Business Class also means you can enjoy our in-flight entertainment in style with large LCD or 4K monitors that make it feel like home.
ANA Wi-Fi Service
Business Class passengers can subscribe to in-flight Wi-Fi Service for as little as $4.95 for a half-hour, depending on the aircraft. Full-flight plans are also available starting at $19.95.
Laptop Battery Rental
Business Class passengers can rent an external laptop battery for use on aircraft where there is no in-seat power in Business Class. Get the detail on renting an external battery.
Business Class Duty-Free Shopping
Your comfortable Business Class seat is perfect for sitting back and doing a little shopping. ANA SKY SHOP, ANA’s in-flight duty-free shopping selection, features a wide variety of products only available as duty free. You can even save by paying with your ANA card.
Business Class Amenities
To create a relaxing experience in the sky, ANA offers a selection of comfortable and useful amenities to our Business Class passengers. Feel free to request them from one of our cabin attendants.
A Comfortable Relaxing Experience in the Sky
Our new comforter features Maruhachi Mawata feather down. The new pillow boasts two layers—one filled with feather down for an airy, fluffy quality, and the other made from soft, springy polyurethane foam—for a completely unique feel. Our bed pad is a version of Nishikawa Sangyo's Air Cyclone®, which has been customized to fit our Business Class staggered seats perfectly. It boasts three special layers and the optimal degree of resilience, allowing you to turn over in your sleep easily. With excellent breathability, it also enables you to enjoy an incredibly comfortable slumber. The reverse side of the mattress is slip-resistant, meaning you can also use it as a seat cushion while sitting upright in your seat.
Comfortable Sleep: Bed Pad, Comforter and Pillow
BED PAD
We use Nishikawa's Air Cyclone® bed pad, which won a Japanese Good Design Award in 2012. Air comprises 96% of the bed pad, providing excellent breathability and quick-dry features. The air cushion ensures fantastic support in any positions, allowing you to feel as comfortable as if you were resting on a cloud.
New bed pads will be introduced on flights equipped with ANA BUSINESS STAGGERED seats only.
COMFORTER
Our down comforter offers a supreme level of comfort and hygiene, with all feathers having been carefully washed and dried at a high temperature at a Maruhachi Group factory within Japan. Down comforters boast excellent moisture absorption and desorption, allowing you to enjoy an even more comfortable rest.
PILLOW
The pillow comprises two layers: one filled with the high-quality feather down, and the other made from polyurethane foam. The feather down side is airy and fluffy, while the polyurethane foam side is soft and springy, giving this pillow a completely unique feel. Use these different sides to suit your needs. The pillow case boasts 100% pure Egyptian cotton and is soft to the touch, ensuring a good night's slumber.
Available Routes: Routes from Japan to the U.S.A., Canada, Mexico, Europe (excluding Vladivostok) and Oceania
Business Class Complimentary Amenity Kit
Our amenity kit by Globe-Trotter, the British luggage brand with a history spanning more than 120 years, comes complete with a set of popular items from the Japanese cosmetics brand SHIRO, plus a travel-friendly face mist and a moisturizing lip balm. Includes:
- ANA Original Globe-Trotter Kit
- SHIRO set
- Yuzu Face Mist 10 ml
- Yuzu Lip Balm 4 g
- Toothbrush set, eye mask, earplugs
Note: Kit designs and colors may vary depending on the time of year.
Available Routes: Routes from Japan to the U.S.A. (excluding Honolulu), Canada, Mexico, Europe (excluding Vladivostok) and Oceania
Other Business Class Amenities
Feather Pillow and Comforter
- Limited stock
Routes: Bangkok, Singapore, Jakarta, Kuala Lumpur, India, Phnom Penh, Vietnam
Blanket and Pillow
Routes: Yangon, Manila, Mainland China, Taiwan, Korea, Vladivostok
Knit Wear (Free Rental)
- Limited stock
Routes: North America, Europe (excluding Vladivostok), Oceania, Mexico City, Bangkok, Singapore, Jakarta, Kuala Lumpur, India, Yangon, Phnom Penh, Vietnam
Pajamas (free rental)
- Limited stock
- Available in 2 sizes
Routes: North America, Europe (excluding Vladivostok), Oceania, Mexico City, Bangkok, Singapore, Jakarta, Kuala Lumpur, India
Slippers, Shoe Horn
Routes: All Routes
Amenity Goods
Includes toothbrush set, mouth wash, face and body wipes, eye mask, ear plugs, face and hand cream, mask, and comb.
Routes: All Routes
ANA's Original Aroma Card
These cards, featuring ANA's natural, originally blended aroma, can help with relaxation and sleep. Get details on ANA’s Original Aroma.
Routes: All Routes
Sony Noise Canceling Headphones
Routes: Flights from Narita/Haneda to Europe (excluding Vladivostok), North America (excluding Honolulu) and to/from Oceania and Mexico City.
- Passengers on all other flights will be provided with stereo headphones.
Letter Set
Includes postcard, ballpoint pen and memo pad.
- Limited stock
Routes: All Routes
Foot Roller
- Limited stock
Routes: All Routes
Explore These Other Services
Keep My Fare
Keep My Fare is a convenient service that enables customers to hold onto reservation and fare details if they need more time to decide their ticket purchases (up to 72 hours before ticket issuance). You can apply for the service from the payment screen after selecting your preferred flight and fare.
Pre-Paid Extra Baggage
This is a convenient service that allows you to pay additional charges in advance on the ANA website for baggage that exceeds the free checked baggage allowance. The cost is $100-$200 USD depending on weight restrictions and travel destinations. Apply online after booking your flight.
In-Flight Medical Support
To provide peace of mind to our customers, ANA provides a support system for passengers who need medical attention on board, including 24-hour access to medical professionals around the world.
ANA Wi-Fi Service
With our in-flight Wi-Fi, you can access the internet and your email, and stay connected using your smartphone, tablet or other devices. A card with instructions for connecting can be found in your seatback pocket.