Please select the card you wish to join
Get your digital card immediately
No enrollment or annual fees
ANA Mileage Club Card
Earn more miles for your money
With credit function
Business hours (Japan Standard Time)
International (Including Award Tickets) 8:00 AM - 7:00 PM, 10:00 PM - 8:00 AM (open year around)
We apologize for any inconvenience this may cause.
This desk is available to ANA Super Flyers Service Members.
Please call the Super Flyers Service Desk exclusive for Super Flyers members. Services available from and not limited to make reservations on ANA Group operated flights, inquire about mileage program and Premium Member Services.
If you are contacting us from a region not listed on this page, please make your inquiry using the relevant number on Contact Information in Each Region and ANA Branch Office to be connected to the Reservation and Customer Service Center in either Japan or the U.S.
Follow the voice guidance and enter your 10-digit ANA Number on the Super Flyers card and 4-digit ANA Mileage Club PIN to connect to the Super Flyers Desk.
Please be aware that the 4-digit ANA Mileage Club PIN is different to your web password (8-16 characters).
03-6741-6682 (toll call/from overseas)
Please use a toll call when calling from a mobile phone or outside of Japan.
Follow voice guidance instructions
Select for English Service
Select from the service menu
Inquires for General Japan Domestic Flights – Award Reservations
8:00 AM-8:00 PM (7 days a week / year round)
Inquires for General International Flights – Award Reservations
24 hours *1(7 days a week / year round)
Inquires for ANA Mileage Club
Mon.-Sat. 9:00 AM-5:00 PM
Closed on Sun., Holidays and New Year Holiday (1/1 – 1/3)
Enter your ANA Number on the Super Flyers card (10 digits)
Enter your ANA Mileage Club PIN*2 (4 digits)
Outside of business hours, calls will be answered by an Automatic Voice Response System.
Calls may be connected to offices outside of Japan.
If you do not know your PIN, you can check via the ANA website, or call the Exclusive Super Flyers Desk for Super Flyers members and select prompt option for mileage inquiries.
Membership Number authentication service by calling from cell phone number
When using a pre-registered cell phone to call the Super Flyers Service Desk your Membership No. will be automatically retrieved and authenticated based on your mobile phone caller ID.
When calling, please ask for "Caller ID Setting".
To use it, you will need to enter your ANA Mileage Club PIN (4 digits).