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Contact us

This page contains information on making inquiries with ANA. It includes contact information for email/telephone inquiries about Japan domestic flights, international flights, mileage services, and ANA Card services. You can also find out how to confirm flight status and make online reservations.


Special Notice

Due to the spread of Novel Coronavirus (COVID-19), the business hours of ANA Contact Center (English, Japanese) is changed as follows;

Business hours (Japan Standard Time)

  • International (Including Award Tickets) 8:00 - 19:00, 22:00 - 8:00 (open year around)

We apologize for any inconvenience this may cause.