Please select the card you wish to join
Get your digital card immediately
No enrollment or annual fees
ANA Mileage Club Card
Earn more miles for your money
With credit function
This page contains information on making inquiries with ANA. It includes contact information for email/telephone inquiries about Japan domestic flights, international flights, mileage services, and ANA Card services. You can also find out how to confirm flight status and make online reservations.
Due to the spread of Novel Coronavirus (COVID-19), the business hours of ANA Contact Center (English, Japanese) is changed as follows;
International (Including Award Tickets) 8:00 - 19:00, 22:00 - 8:00 (open year around)
We apologize for any inconvenience this may cause.
Our FAQ provides answers to the inquiries we often receive from our customers.
Please check it before making an inquiry.
Use our automatic chat response service.
Introducing ANA Chatbot