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ANA provides assistance for all customers to ensure a safe and comfortable flight.
ANA's dedicated forms (PDF files) can be downloaded from the links below.
Please contact the ANA Disability Desk if you wish to receive any of these forms by email or fax.
Please download the relevant form(s) to your PC. You will be able to directly enter the required information onto the PDF form after downloading it.
I have asthma. Is there anything I should be aware of when flying?
Can I bring my insulin syringes (injection needle) or EpiPen on board?
I have panic disorder. Can I fly?
I am suffering from influenza. Am I allowed to fly?
Am I eligible for the discount fare for customers with disabilities?
If you have any questions or concerns please contact the ANA Disability Desk.