Business Class

Services for Business Class Passengers

Our Business Class passengers will receive world-class treatment when flying with ANA. That means elevated service from the moment you arrive at the departure airport, continuing with luxurious and attentive in-flight services, then sending you on your way after arrival.

business class check-in counter

Business Class Airport Services

We strive to make all the steps, from check-in to the boarding gate, as easy and comfortable as possible for our Business Class passengers, including priority check in at some airports. Just look for the Business Class sign.

If you have already checked in online, there is no need to go to the check-in counter. For more information, refer to Online Check-In.

first class priority baggage tag

Business Class passengers who wish to check bags should proceed to the baggage drop counter, where a Priority baggage tag will be attached. These bags will arrive at Baggage Claim after any First Class priority bags. Get More Baggage Information.

Some airports offer Fast Track check-in for Business Class passengers, making the security check smoother. Please check the airport guide for your departure airport. Get Airport and City Information.

Business Class and First Class passengers receive priority boarding after those who need special assistance.

  • * From June 19th, 2020, the priority boarding service is temporarily suspended on ANA Group Filghts.
priority disembarking

Business Class passengers are welcome to disembark first from the aircraft. If you have checked bags, proceed to Baggage Claim, where your prioritized bags should arrive promptly.

Also, Business Class passengers disembarking at Narita Airport can relax in the ANA Arrival Lounge before connecting to a domestic flight or leaving the airport. Find out more about our Narita Airport Lounges.

Business Class Lounge Access

Business Class passengers on ANA-operated international flights are invited to spend time in ANA lounges and ANA-affiliated lounges. Eligibility for lounge access and service details vary by airport.

ANA LOUNGE

Business Class passengers can use ANA LOUNGE at Tokyo Haneda, Narita, Kansai or Honolulu Airport. At other airports, you can use designated business class lounges. Find out more about Lounge Information.

business class cabin.

Explore Comfortable Business Class Seats

Our Business Class seats offer world-class comfort and functionality. Depending on the aircraft, seats feature fully flat seats, doors for privacy, large LCD wide-screen monitors, closets for storage, and much more. Explore our Business Class options below.

The Room Business Class Seat

These wide seats all come with a door with direct aisle access, alternating between forward- and rear-facing rows to provide the highest level of privacy and comfort available in Business Class. See details of The Room.

Available only on B777-300ER (new 212-seat).

B777-300ER Business Class Staggered seat

ANA was the first Japanese airline to adopt the staggered seat arrangement. This ground-breaking setup enables you to enjoy direct aisle access no matter where you are seated.

Passengers can sleep, eat, watch a movie, or get some work done without worrying about your surroundings. See details of ANA BUSINESS STAGGERED.

Available on:

ANA BUSINESS CRADLE Seat

For a pleasant flight experience, this seat boasts a spacious pitch and a footrest that can be adjusted to four different heights. It is equipped with an array of functions, including a 12.1-inch touch-panel LCD monitor, a large table, a universal power port, and more. See details of ANA BUSINESS CRADLE.

Available on:

B737-700 Business Class seat

Our other Business Class seats offer plenty of leg room for a relaxing, comfortable journey.

Available on:

Business Class Dining and Drinks

The Connoisseurs

ANA’s carefully curated menus are thoughtfully presented by our team of internationally renowned chefs, passionate beverage specialists and world-class experts.

Find out more about The Connoisseurs.

Business Class Pre-Order Meal Service

Business Class passengers can pre-order their preferred meal. For Tokyo departures on certain routes, passengers can also choose collaboration menus served on other routes. Get the detail of the Pre-Order Meal Service.

Business Class Dining

Made with the finest and freshest seasonal ingredients for gorgeous flavor, our Business Class cuisine is planned and executed by prominent chefs from inside and outside Japan.

Here, you will find menu excerpts for Japan departures from September to November 2020.

For information on children’s meals and meals meeting specific health or religious dietary requirements, please see Children’s and Other Special Meals.

Business Class Drinks

Sit back and relax on board with one of our Business Class beverages. ANA staff and external advisors carefully select each offering.

Notes

Search for Meals and Drinks on Your Route

Children’s Meals and Meals for Dietary Requirements

ANA offers a wide selection of special meals for children and babies. We also have meals for passengers with specific dietary requirements for health or religious reasons, and for those with diet restrictions. Most require advance notice.

Get the details about Children’s and Other Special Meals.

Business Class Wi-Fi and Entertainment

Business Class passengers can subscribe to in-flight ANA Wi-Fi Service for as little as $4.95 for a half-hour, depending on the aircraft. Full-flight plans are also available starting at $19.95. See details on ANA Wi-Fi Service.

Woman watch in-flight entertainment

In-Flight Entertainment

Flying in Business Class also means you can enjoy our in-flight entertainment in style with large LCD or 4K monitors that make it feel like home.

Woman using a laptop in Business Class

ANA Wi-Fi Service

Business Class passengers can subscribe to in-flight Wi-Fi Service for as little as $4.95 for a half-hour, depending on the aircraft. Full-flight plans are also available starting at $19.95.

Laptop Battery Rental

Business Class passengers can rent an external laptop battery for use on aircraft where there is no in-seat power in Business Class. Get the detail on renting an external battery.

in-flight duty free shopping

Business Class Duty-Free Shopping

Your comfortable Business Class seat is perfect for sitting back and doing a little shopping. ANA SKY SHOP, ANA’s in-flight duty-free shopping selection, features a wide variety of products only available as duty free. You can even save by paying with your ANA card.

Business Class Amenities

To create a relaxing experience in the sky, ANA offers a selection of comfortable and useful amenities to our Business Class passengers. Feel free to request them from one of our cabin attendants.

A Comfortable Relaxing Experience in the Sky

Our new comforter features Maruhachi Mawata feather down. The new pillow boasts two layers—one filled with feather down for an airy, fluffy quality, and the other made from soft, springy polyurethane foam—for a completely unique feel. Our bed pad is a version of Nishikawa Sangyo's Air Cyclone®, which has been customized to fit our Business Class staggered seats perfectly. It boasts three special layers and the optimal degree of resilience, allowing you to turn over in your sleep easily. With excellent breathability, it also enables you to enjoy an incredibly comfortable slumber. The reverse side of the mattress is slip-resistant, meaning you can also use it as a seat cushion while sitting upright in your seat.

Comfortable Sleep: Bed Pad, Comforter and Pillow
Good Design logo
BED PAD

We use Nishikawa's Air Cyclone® bed pad, which won a Japanese Good Design Award in 2012. Air comprises 96% of the bed pad, providing excellent breathability and quick-dry features. The air cushion ensures fantastic support in any positions, allowing you to feel as comfortable as if you were resting on a cloud.

New bed pads will be introduced on flights equipped with ANA BUSINESS STAGGERED seats only.

Bed pad, comforter and pillow
COMFORTER

Our down comforter offers a supreme level of comfort and hygiene, with all feathers having been carefully washed and dried at a high temperature at a Maruhachi Group factory within Japan. Down comforters boast excellent moisture absorption and desorption, allowing you to enjoy an even more comfortable rest.

PILLOW

The pillow comprises two layers: one filled with the high-quality feather down, and the other made from polyurethane foam. The feather down side is airy and fluffy, while the polyurethane foam side is soft and springy, giving this pillow a completely unique feel. Use these different sides to suit your needs. The pillow case boasts 100% pure Egyptian cotton and is soft to the touch, ensuring a good night's slumber.

Available Routes: Routes from Japan to the U.S.A., Canada, Mexico, Europe (excluding Vladivostok) and Oceania

Business Class Complimentary Amenity Kit
amenity kit

Our amenity kit by Globe-Trotter, the British luggage brand with a history spanning more than 120 years, comes complete with a set of popular items from the Japanese cosmetics brand SHIRO, plus a travel-friendly face mist and a moisturizing lip balm. Includes:

  • ANA Original Globe-Trotter Kit
  • SHIRO set
  • Yuzu Face Mist 10 ml
  • Yuzu Lip Balm 4 g
  • Toothbrush set, eye mask, earplugs

Note: Kit designs and colors may vary depending on the time of year.

Available Routes: Routes from Japan to the U.S.A. (excluding Honolulu), Canada, Mexico, Europe (excluding Vladivostok) and Oceania

Other Business Class Amenities
pillow and comforter
  • Limited stock

Routes: Bangkok, Singapore, Jakarta, Kuala Lumpur, India, Phnom Penh, Vietnam

Routes: Yangon, Manila, Mainland China, Taiwan, Korea, Vladivostok

knit wear
  • Limited stock

Routes: North America, Europe (excluding Vladivostok), Oceania, Mexico City, Bangkok, Singapore, Jakarta, Kuala Lumpur, India, Yangon, Phnom Penh, Vietnam

pajamas
  • Limited stock
  • Available in 2 sizes

Routes: North America, Europe (excluding Vladivostok), Oceania, Mexico City, Bangkok, Singapore, Jakarta, Kuala Lumpur, India

Routes: All Routes

Includes toothbrush set, mouth wash, face and body wipes, eye mask, ear plugs, face and hand cream, mask, and comb.

Routes: All Routes

ANA Original Aroma cards

These cards, featuring ANA's natural, originally blended aroma, can help with relaxation and sleep. Get details on ANA’s Original Aroma.

Routes: All Routes

headphones

Routes: Flights from Narita/Haneda to Europe (excluding Vladivostok), North America (excluding Honolulu) and to/from Oceania and Mexico City.

  • Passengers on all other flights will be provided with stereo headphones.

Includes postcard, ballpoint pen and memo pad.

  • Limited stock

Routes: All Routes

  • Limited stock

Routes: All Routes

Explore These Other Services

Person holding phone

Keep My Fare is a convenient service that enables customers to hold onto reservation and fare details if they need more time to decide their ticket purchases (up to 72 hours before ticket issuance). You can apply for the service from the payment screen after selecting your preferred flight and fare.

baggage

This is a convenient service that allows you to pay additional charges in advance on the ANA website for baggage that exceeds the free checked baggage allowance. The cost is $100-$200 USD depending on weight restrictions and travel destinations. Apply online after booking your flight.

medical kit

To provide peace of mind to our customers, ANA provides a support system for passengers who need medical attention on board, including 24-hour access to medical professionals around the world.

ANA Wi-Fi Service logo

With our in-flight Wi-Fi, you can access the internet and your email, and stay connected using your smartphone, tablet or other devices. A card with instructions for connecting can be found in your seatback pocket.