Register/Change Email Address or Unsubscribe from Email Services

Various Procedures

Register/Change Email Address or Unsubscribe from Email Services

Log in to the ANA website and go to the members-only page to complete the relevant procedure.

Complete Procedure via the ANA Website

Log In and Complete Procedure

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Customers who have forgotten their passwords can click here and follow the on-screen instructions to reset their passwords.

If you have not registered an email address or cannot receive emails to your currently registered email address, please complete the procedure from "Registration/Change of E-mail Address Dedicated Form".

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The procedures must be completed by the ANA Mileage Club member.
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We will verify your identity using the information you entered in the dedicated form. If your registered address or phone number are uncertain, you are required to submit 2 kind of the documents as for your identification.

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