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Latest news and Announcements
SKYTRAX
ANA has received the prestigious 5-Star designation from SKYTRAX for the 11th consecutive year.
Since 2013, ANA has been awarded with a 5-Star World Airline Star Rating by the UK-based airline rating agency SKYTRAX for eleven years running, certifying ANA as a world's-best airline.
ANA Comes in First Place in Two Categories of the SKYTRAX World Airline Awards*1.
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World’s Best Airport Services - For the 11th time (Fiveconsecutive times)
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Best Airline Staff in Asia - For the ninth time (Four consecutive times)
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1
The World Airline Awards are based on the results of an online survey of customers from around the world.
APEX - The airline passenger experince association
Receiving the APEX World Class award, their highest rating
In the APEX*2-sponsored World Class Rating, the ANA Group has been awarded a rating of 'World Class', the highest level of rating on offer.
We have also been rated for the initiatives we're taking to become a sustainable company, as well as for the assured sense of safety and cleanliness to be found inside our planes and how we attend closely to all our customers by offering the highest quality of service there is.
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2
Based out of North America, APEX (Airline Passenger Experience Association) is one of the world's largest airline groups
What is the APEX World Class Award?
The APEX World Class Award certifies which airlines meet the world's top standards based on both audits conducted by industry professionals and customer experience ratings.
Airlines are audited on three evaluative axes:
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safety & well-being
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sustainability
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service-guest experience
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CIRIUM - The On-time Performance Awards
ANA was awarded the most on-time airline in the Asia Pacific category in 2023
ANA was given Cirium's On-Time Performance Award*3 based on flight performance in 2023.
The Asia Pacific winner for the fifth consecutive year since 2018
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3
Cirium is a UK-based travel data and analytics firm. Cirium has been presenting the On-Time Performance Awards for 15 years, since 2009.
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