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Latest news and Announcements
SKYTRAX
ANA has received the prestigious 5-Star designation from SKYTRAX for the 12th consecutive year.
Since 2013, ANA has been awarded with a 5-Star World Airline Star Rating by the UK-based airline rating agency SKYTRAX for twelve years running, certifying ANA as a world's-best airline.
ANA Comes in First Place in Two Categories of the SKYTRAX World Airline Awards*1.
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World's Best Airport Services - For the 12th time (Six consecutive times)
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Best Airline Staff in Asia - For the 10th time (Five consecutive times)
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*
1
The World Airline Awards are based on the results of an online survey of customers from around the world.
APEX - The airline passenger experience association
Received the APEX World Class Award for the Second Consecutive Year
In the APEX*2-sponsored World Class Rating, ANA Group has been awarded the "WORLD CLASS" rating for the second consecutive year.
ANA received high praise for its safe and clean cabin environment, commitment to a sustainable society, and its high-quality service that is attentive to all customers.
Additionally, ANA's outstanding boarding experience and innovation were recognized at the APEX/IFSA Awards, co-hosted by the International Flight Services Association (IFSA)*3. For the first time, ANA won the "Innovation Award for Best Cabin 2026".
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*
2
APEX is one of the world's largest international airline associations.
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*
3
IFSA (International Flight Services Association) is a network of airlines, catering companies, suppliers, and related corporations.
What is the APEX World Class Award?
The APEX World Class Award certifies which airlines meet the world's top standards based on both audits conducted by industry professionals and customer experience ratings.
Airlines are audited on four evaluative axes:
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safety & well-being
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sustainability
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service-guest experience
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Food & Beverage Execution
Past Awards
CIRIUM - The On-time Performance Awards
ANA was awarded the most on-time airline in the Asia Pacific category in 2023
ANA was given Cirium's On-Time Performance Award*4 based on flight performance in 2023.
The Asia Pacific winner for the fifth consecutive year since 2018
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*
4
Cirium is a UK-based travel data and analytics firm. Cirium has been presenting the On-Time Performance Awards for 15 years, since 2009.
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