ANA DUTY FREE SHOP

Customers can use ANA Value Vouchers, ANA Diamond Service Coupons, and ANA Travel Vouchers to purchase items at these duty-free shops.

Discounts Available for ANA Card Cardholders
ANA Card cardholders will receive a 5% or 10% discount by presenting their card and paying for their purchases with said card, cash, or e-money.
Refer to the ANA Card Member Benefits section on this page for details.

  • *Some products, including products sold at BVLGARI Boutiques and Burberry Boutiques, and Shiroi Koibito products, are not eligible for the ANA Card presentation discount. This discount also cannot be used in conjunction with other benefits. Pre-orders for duty-free products are accepted from 30 days prior to your scheduled departure date. Please send inquiries related to products and pre-orders to the point of contact indicated in the Contact Information section of this page.

Information

  • From April 15, 2021, the ANA Pay Miles Plus service, which allows customers using ANA Pay to accrue additional miles, has been expanded from the Narita Airport and Naha Airport stores to include the ANA DUTY FREE SHOP at the far end of the north wing and ANA ARRIVAL DUTY FREE SHOP NORTH at the north end of the arrivals area at Kansai Airport.
    Please note that, although customers can use ANA Pay at Haneda Airport stores, ANA Pay Miles Plus is not available.
  • ANA DUTY FREE SHOP MEN has closed as of March 10, 2021 and is no longer eligible for mileage accrual.
    Retroactive mileage registration is available for a period of six months after making a purchase. Please make any such requests by following the instructions under Retroactive Mileage Registration on this page.
  • As of December 1, 2020, some ANA DUTY FREE SHOPS have reopened following the temporary closure that was put in place in April 2020 due to the spread of the novel coronavirus (COVID-19). For details, please see the ANA DUTY FREE SHOP website.

Mileage Accrual

Upon Providing Your 10-digit ANA Mileage Club Membership Number 1 mile for every JPY 100 (excluding tax) spent
ANA Pay Miles Plus
(ANA Pay payment)
In addition to the miles earned when paying with ANA Pay or charging ANA Pay with an ANA Card, customers can earn 1 mile for every JPY 200 (including tax) spent.
  • *For details on ANA Pay, please see the ANA Pay page. (Text is available in Japanese only.)

Mileage Accrual Eligibility

ANA Pay Miles Plus is available at the stores at Narita Airport, Kansai Airport (those marked with a ★) and Naha Airport in the list below.

Narita Airport Terminal 1 South Wing
  • ANA DUTY FREE SHOP
  • BVLGARI Boutique

Click here for store information.

Narita Airport Terminal 1, South Wing Satellite 4
  • ANA Duty & Tax Free Shop

Click here for store information.

Narita Airport Terminal 2, Central Area of the Main Building
  • BVLGARI Boutique

Click here for store information.

Haneda Airport International Terminal
  • International Terminal, TIAT Duty Free Shop South
  • International Terminal, Cosmetic Boutique North
    (Operated by ANA Trading Duty-Free Co., Ltd.)

Click here for store information.

Kansai Airport North Wing
  • ANA DUTY FREE SHOP ★

Click here for store information.

Kansai Airport Main Building South Side
  • Burberry Boutique

Click here for store information.

Kansai Airport International Arrivals Area
  • Terminal 1 North, after immigration: ANA ARRIVAL DUTY FREE SHOP NORTH ★
  • Terminal 1 South, after immigration: ANA ARRIVAL DUTY FREE SHOP SOUTH
  • Terminal 2, before immigration: ANA ARRIVAL DUTY FREE SHOP T2

Click here for store information.

Naha Airport International Terminal
  • Shiseido Naha Airport Shop

For store information, please see the ANA DUTY FREE SHOP website.

How to Accrue Miles

Upon Providing Your 10-digit ANA Mileage Club Membership Number Please present your ANA Card, ANA Mileage Club Card, or ANA Mileage Club Digital Card.
The staff will scan your card at the register.
ANA Pay Miles Plus
(ANA Pay payment)
Use ANA Pay to make your payment.
  • *ANA Pay can be used at stores displaying the ANA Pay logo or Smart Code mark. At eligible stores, please state that you wish to pay with ANA Pay or Smart Code, and then proceed to pay with ANA Pay. For details on how to pay, please see Use ANA Pay and Earn Miles. (Text is available in Japanese only.)

ANA Card Cardholder Benefits

ANA Card cardholders will receive a discount by presenting their card when making a purchase.

Shops Eligible for Discount

Narita Airport

  • Terminal 1 South Wing: ANA DUTY FREE SHOP
  • Terminal 1 South Wing Satellite 4: ANA Duty & Tax Free Shop

Haneda Airport

  • International Terminal, TIAT Duty Free Shop South
  • International Terminal, Cosmetic Boutique North

Kansai Airport

  • North Wing: ANA DUTY FREE SHOP

Kansai Airport International Arrivals Area

  • Terminal 1 North, after immigration: ANA ARRIVAL DUTY FREE SHOP NORTH
  • Terminal 1 South, after immigration: ANA ARRIVAL DUTY FREE SHOP SOUTH
  • Terminal 2, before immigration: ANA ARRIVAL DUTY FREE SHOP T2

Naha Airport

  • International Terminal Shiseido Naha Airport Shop
10% Discount
ANA Card cardholders will receive a 10% discount by presenting an eligible card and paying for their purchases with said card, cash, e-money, or ANA UnionPay Card.
<Eligible Cards>
ANA Wide Card・ANA Gold Card・ANA Card Premium
*What is ANA Wide Card?
*What is ANA Gold Card?
*What is ANA Card Premium?
*Some products are not eligible for discounts.
*Please present your ANA UnionPay Card together with a discount-eligible card.
5% Discount
ANA Card cardholders will receive a 5% discount by presenting an eligible card and paying for their purchases with said card, cash, e-money, or ANA UnionPay Card.
<Eligible Cards>
Standard ANA Card
*What is Standard ANA Card?
*Some products are not eligible for discounts.
*Please present your ANA UnionPay Card together with a discount-eligible card.

Mileage Accrual Date

Approximately 2 months will be required for the miles to be credited to the mileage balance.

Retroactive Mileage Registration

Within 6 months of the relevant purchase, please notify the point of contact indicated below of the following information: purchase date, 4-digit number to the right of the purchase date (at the top of the Export Confirmation Receipt), transaction number (4-digit number on the lower left), purchase amount, and your 10-digit ANA Mileage Club membership number.

ANA Trading Duty Free Co., Ltd.

We accept retroactive mileage registration requests via the following website (retroactive mileage registration form) or email address.

Website (Desktop Version)

Retroactive Mileage Registration Form

https://www.anadf.com/en/content/mileage

Contact Information

ANA Trading Duty Free Co., Ltd.

We accept retroactive mileage registration requests via the following website (Contact form) or email address.

Email

Email: toiawase@anadf.com

Business Hours: 09:00-17:00 (JST; Not available on weekends, national holidays, and during the Golden Week holiday period.)