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Collection at the Airport

Procedures can be completed at the check-in counters for domestic flights at airports in Japan or at self-service check-in machines located at the boarding gate.* For international flights, procedures cannot be completed at self-service check-in machines.

  • Not installed at the boarding gates at some airports.

As of July 10, 2024, Edy exchange, receiving, and balance checking services will no longer be supported on self-service check-in machines.

ANA Web KIOSK and ANA SKY KIOSK services are no longer available.

Using a Self-service Check-in Machine to Collect Rakuten Edy

1. Select the Menu - Part 1

Select More options.

1. Select the Menu - Part 2

Select Edy Menu.

1. Select the Menu - Part 3

Select Receive Edy.

  • As of July 10, 2024, Edy exchange, receiving, and balance checking services will no longer be supported on self-service check-in machines.

2. Position the Edy Card/Device

Place your ANA Mileage Club (AMC) Edy Card, ANA Card (with Edy functionality), or Keitai de Edy Miles-registered Android device with OSAIFU-KEITAI® (digital wallet) onto the reader.

3. Select the Amount of Edy to Collect

Please select the relevant amount of Edy to collect.
If selecting an amount will result in your Edy balance exceeding JPY 50,000, that amount cannot be selected.
Collections are processed one at a time. To collect multiple amounts of Edy, please repeat the process from the Rakuten Edy Menu selection screen.

4. Confirm the Collected Edy Amount

After checking the details, tap the Collect Edy button.

5. Edy Collection Completed

The collection process is thus complete.