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Passengers and Routes Eligible for Online Check-in

Eligibility for online check-in will depend on the amount of time before departure, reservation status, and the flight(s) being boarded.

Eligible Passengers

  • Passengers with an e-Ticket

  • *

    Passengers who require boarding assistance, such as wheelchair users, can also use online check-in. Please obtain your boarding pass at the airport on the departure date.

Passengers with Online Check-in Restrictions

The passengers below should either check in online from 24 hours to 75 minutes prior to the departure of the international flight, or go to a check-in counter on the departure date.

  • Passengers who have reserved and purchased a ticket for an ANA Group-operated international flight under a flight number for another airline (ticket number required)

Ineligible Passengers

  • Passengers trying to check in before or after the applicable time

  • Codeshare flights from/to Japan operated by other airlines

  • Passengers with medical certificates

  • Passengers who have purchased extra seats to carry on bulky baggage or for similar reasons

  • *

    Online check-in may become unavailable for system-related reasons. In such cases, please check in at the airport.

Eligible Routes

Legend: ○ = Eligible / × = Ineligible / △ = Conditions apply

(1) All ANA Group-operated international flights (codeshare flights operated by other airlines are ineligible)

  • *

    Some flights, such as charter flights, may be ineligible.

    Example

(2) Up to 2 Japan domestic sectors with a connection to/from an ANA Group-operated international flight

Conditions for connecting flights are as follows. 

  • When connecting from a Japan domestic flight to an international flight: Connection must be on the same day or the following day. (Example 1)  

  • When connecting from an international flight to a Japan domestic flight: Connection must be on the same day. (Example 2) 

Example

(3) A partner-airline operated flight with a connection to/from an ANA Group-operated international flight

  • *

    Depending on flight status, check-in may not be completed for flights operated by other airlines.

Example

Eligible Routes

(4) Connecting from flights operated by other airlines (first sector of journey) to any ANA Group-operated international flight (codeshare flights operated by other airlines are ineligible)

Conditions for online check-in are as follows.

  • When sectors for ANA and other airlines are printed as separate tickets: Available only for ANA Group-operated flights.

  • When sectors for ANA and other airlines are printed on the same ticket: Available when check-in has been completed for the first flight sector.

Example

Related Information

Online Check-in

Self-service Check-in Machines (International Flights)

Airport Procedures

Related Tags

Related Pages

Online Check-in for ANA International Flights

Self Service Check-in machine (International Flights)

Airport Procedures

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