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Hangzhou

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Flights operated by ANA Group will arrive at Terminal 4 of Hangzhou Xiaoshan International Airport.

Arrival Terminal

Immigration / Quarantine

Baggage Claim

Customs

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at Hangzhou Xiaoshan International Airport

Quarantine, Immigration, Customs

Please present your passport and immigration card.

Customers with a connecting flight

After completing arrival procedures, please proceed to the 2nd Floor departure area to check-in for your connecting flight.

Foreign customers entering Hangzhou can also register for an electronic entry card. Please register at this website.

Departure

Flights operated by ANA Group will depart from Terminal 4 of Hangzhou Xiaoshan International Airport.

Departure terminal

Check-in

Security Check

Immigration

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Hangzhou Xiaoshan International Airport

Check-in

Please present your passport and boarding pass.

Fast Track security screening

Please use lane 2 at the security check point.

Eligible
  • Business class

  • Star Alliance Gold members