Chicago

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Flights operated by ANA group will arrive at Terminal 5 of Chicago Airport.

Arrival Terminal

Immigration

Baggage Claim

Customs

Elevator
Information
Currency exchange
Railway
Monorail
Bus
Taxi
Boat
Toilet
Nursery
Telephone
Japan Post Bank
Smoking Room
Coin Lockers
Passengers arriving at Chicago O'Hare International Airport

Airport map information

On the 1st Floor of Terminal 5 where you will arrive, there are immigration, baggage claim, customs and 1-STOP lanes. Passengers with a connection on American Airlines (AA) or United Airlines (UA) should proceed to the connection baggage counter for that airline. There are also Information and currency exchange and outside the exit there are areas for boarding/alighting buses and taxis. Passengers traveling between the terminals should take the escalator to the shuttle station Airport Transit System (ATS) between terminals.

Immigration

Please present your passport.

Customs

Carry-on luggage inspection Passengers who do not check in baggage can also use "1-STOP" lane (only in the afternoon).For details, see O'Hare International Airport.

Information

Passengers who plan to travel to the United States must obtain pre-travel authorization though ESTA by themselves before departure.
For more information, please visit "ESTA applications for entry into the USA".
Various programs administered by the U.S. Customs and Border Protection (CBP) and the U.S. Transportation Security Administration (TSA) are available.
These programs simplify and reduce the waiting time at U.S. immigration, customs, and security checkpoints.
For details of the program, please visit the following pages.
- Mobile Passport Control at U.S. Immigration
- Global Entry
- TSA PreCheck®

Departure

Flights operated by ANA group will depart from Terminal 1 of Chicago Airport.

Departure terminal

Check here for counter opening time

Airport Lounge

Check-in

Security Check

Elevator
Information
Currency exchange
ATM
Smoking Room
Railway
Monorail
Toilet
Nursery
Telephone
Coin Lockers
Bus
Taxi
Boat
Passengers departing from Chicago O'Hare International Airport

Airport map information

On the ATS Level of the Terminal 1 where you will depart from, there is a station for the monorail (Airport Transit System) that goes around all the terminals in the airport. Take an escalator from that station to the Upper Level and there is an ANA check-in and ticketing counters to perform check-in procedures. After the procedures, please proceed to the security check or fast track security screening. After passing through, on Concourse B, there are Information and United Club. Further on, on Concourse C, there are another United Club and the Polaris Lounge.

Fast track security screening

Look for

Premiere Access/Gold Track

Eligible

First class
Business class
Diamond service members
Platinum service members
Super Flyers members
Star Alliance Gold members

Transit

From ANA to Other Airline companies

Information
Currency exchange

Airport map information

On the 1st Floor arrival floor of Terminal 5, there are the American Airlines (AA) connection baggage counter, United Airlines (UA) connection baggage counter, Information and currency exchange. There is also an escalator to the shuttle station Airport Transit System (ATS) between terminals. Outside of Exit 5E, there is a shuttle bus station between terminals.

Transiting From ANA to Other Airlines About the transfer between terminals

ATS (Airport Transit System) and Airside BUS are available to transfer between terminals.

Collecting baggage

If you are arriving on an international flight, you need to clear US Customs checkpoints before entering the United States and collect your baggage (even if you're in transit and have connecting flights).

Connecting flights or transfers

If you have a connecting flight with United Airlines or American Airlines, you also need to recheck/drop your baggage at the recheck counters which are located outside of the U.S Customs processing area before heading through the arrivals hall.

If you have a connecting flight with any other airlines, recheck/drop your baggage with your connecting airline at the recheck counters according to the instructions from the airlines.

Transiting From Other airlines to ANA

Passengers who have boarding passes must proceed directly to the departure gate.

Airport map information

This is the O'Hare International Airport terminals map. Terminal 1, the ANA departure terminal, Terminal 2, Terminal 3, and Terminal 5, the ANA arrival terminal, are connected by the Airport Transit System (ATS), a shuttle service between terminals. There is also a shuttle bus stop for airport hotels located in between Terminals 1, 2 and 3.

Transiting From Other airlines to ANA

Passengers who have boarding passes must proceed directly to the departure gate.

This information is current as of November 30, 2024.

O'Hare International Airport (ORD) to Downtown Chicago

- "→" indicates the route.

Rail (As of January 2023, there is a shuttle bus service operating from the airport station to Rosemont station from 24:00 to 4:00.)

CTA Train Blue Line

from ORD to Any CTA train station in downtown Chicago (such as Washington, Clark/Lake etc.)

Boarding point: CTA Blue Line station "O'Hare" is on the lower level of Terminal 2. The Blue Line travels above ground in the suburbs and below ground in the downtown area. For travel from the International Terminal to Terminal 2, the ATS tram that connects the terminals can be used. ATS is free and operates 24-hour, 3 to 5 minute intervals.
Time required: Approx. 40 minutes
Fare: One way $5 (Inner city to Midway Airport is $2.50 to 3)
Operating hours: 24 hours (15 to 20 minute intervals.Late at night 20 to 30 minute)

Taxi

Platform: Around the curbside area 5A-5B after exiting the baggage claim floor. There are usually staff present.
Time required: 25 to 75 minutes (depending on the destination, on traffic conditions)
Fare: $55 to $85 (Tips are separate and are about 15 to 20% of the fare)
Operating hours: 24 hours
You can also use rideshare apps on your smartphone, like Uber, Lyft, etc.The pickup area is not located in the international terminal, but is located curbside outside doors 2A to 2E on the departure floor (2nd floor) of domestic terminal 2. Please note that from the international terminal to Terminal 2, you will be traveling by ATS tram, which connects the terminals. ATS is free and runs every 3-5 minutes 24 hours a day.