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San Francisco

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Arrival Terminal

Immigration

Baggage Claim

Customs

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at San Francisco International Airport

Immigration

Please present your passport.

Customs

Carry-on luggage inspection

Notice

  • Passengers who plan to travel to the United States must obtain pre-travel authorization though ESTA by themselves before departure.
    For more information, please visit "ESTA applications for entry into the USA".

  • Various programs administered by the U.S. Customs and Border Protection (CBP) and the U.S. Transportation Security Administration (TSA) are available.
    These programs simplify and reduce the waiting time at U.S. immigration, customs, and security checkpoints.
    For details of the program, please visit the following pages.

Departure

Departure terminal

Check-in

Security Check/Fast track

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from San Francisco International Airport

Fast Track security screening

Look for

Premier Access

Eligible
  • First class

  • Business class

  • Diamond service members

  • Platinum service members

  • Super Flyers members

  • Star Alliance Gold members

Transit

Immigration

Baggage Claim

Customs

  • Passengers connecting to an International flight on United Airlines
  • Passengers connecting to a domestic flight on United Airlines
  • Passengers connecting to a domestic flight on another airline
  • Customers who transit from ANA to Other Airline companies

Customers who transit from ANA to United Airlines

After completing the arrival procedure, go to the dedicated exit for connecting flights (please be careful that the special exit is located at the opposite side of the exit for non-connecting passengers), then proceed to Terminal 3.

Customers who transit from United Airlines to ANA

Please come to the ANA departure flight gate from the dedicated passage for connecting passengers that links Terminal 3 (around gate F1) and Terminal G (around gate G1). If you have not finished with check-in, the ANA staff at the boarding gate will take care.

Customers who transit from another airline to ANA

Please use the free Air Train or walk to the ANA check-in counter at International Terminal G.