Guide for facilities in Bangkok Suvarnabhumi International Airport

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure .

Arrival

      
  • 1 Immigration 
  • 2 Baggage Claim 
  • 3 Customs 

Arrival Terminal

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Immigration

Please present your passport and entry card.
*Make sure to complete filling out the Immigration Card in the cabin.There are separate immigration counters for residents and travelers, and travelers need to go to the counter which has the display "FOREIGN PASSPORT."

Customs

Customers with goods to declare must turn in their Customs Declaration forms here.
*Those who have nothing to declare should receive the clearance procedure at a green counter.Those who have something to declare need to receive the clearance procedure at a red counter. Only those who have something to declare need to turn in the Customs Declaration Form.

Fast Track immigration

[Look for]
FAST TRACK

[Eligible]
- Business class
- Disabled passengers
- Senior passengers over 70
- Pregnant mother
- Passengers with infants

[Remarks]
Please show your boarding pass when using this service.

Departure

Departure terminal

      
  • 1 Check-in 
  • 2 Security Check/Priority Lane   
  • 3 Immigration 
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Check-in

Please present your passport and boarding pass.

Security Check, Immigration

Since the security check is provided at the upper floor, please step on the escalator and pass through the Security Check.You will proceed to Immigration after completing the Security Check.
*Please prepare the passport, appropriate half of the immigration card and boarding pass.

Fast Track security screening

[Look for]
FAST TRACK

[Eligible]
- Business class
- Disabled passengers
- Senior passengers over 70
- Pregnant mother
- Passengers with infants

[Remarks]
Please show your boarding pass when using this service.

Transit

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ANA -> International flights of other airlines

After arrival on the 2nd floor, please proceed to the 3rd floor and pass through the security check.
And please go to the gate for your transit flight after completing check-in at the transit counter for international flights.

For the transit to an airline which does not have a transit counter on the 3rd floor, please pick up your baggage after Immigration, go through Customs, and then check in again at the international flight check-in counter on the 4th floor.

ANA -> Thai domestic flights

(1) For transit to Phuket (HKT), Chiang Mai (CNX), Krabi (KBV), Koh Samui (USM), Hat Yai (HDY) by Thai Airways (TG) (except for TG flight number operating by Thai Smile Airways (WE))
After check-in at Bangkok Airways (PG) transit counter to Phuket (HKT), Chiang Mai (CNX), Krabi (KBV), Chiang Rai (CEI) and Samui (USM) by Bangkok Airways (PG), complete the immigration at transit inspection area for domestic flights and proceed to the boarding gate of connecting flights.

(2) For transit to other domestic flights other than the above
After Immigration, baggage collection and Customs, proceed to the boarding gate counter of domestic flights on the 4th floor.

Transit from other airline's international flights and Thai domestic flights to ANA

When you have not checked in to ANA flights at departing airports, please check in at ANA transfer counter (Transfer Counter EAST or WEST) on the 3rd floor and proceed to the ANA boarding gate.
*Except for transfer from a part of airline companies