Tokyo International Airport (Haneda)
Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure .
- Notice
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The name of Haneda Airport's international terminal will change as of March 2020.
Customers with flight reservations for March 2020 or later should check the departure terminal for their flight before coming to the airport.
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The name of Haneda Airport's international terminal will change as of March 2020.
Arrival
Quarantine 
Immigration 
Baggage Claim 
Customs
Arrival Terminal
Quarantine
All customers arriving from Southeast Asia must submit a health questionnaire.
Immigration
Customers will be required to present their passport and immigration cards.
*Japanese citizens do not require the immigration card.
Customs
Customers with goods to declare must turn in their Customs Declaration forms here.
Departure
Departure terminal
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Check-in
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Security Check
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Immigration
See "ANA Duty Free Shop" for more information.
Check-in
Customers will be required to present their passport and immigration cards.
*Japanese citizens do not require the immigration card.
Priority lanes for security check
First Class customers, ANA Diamond Service members, ANA Platinum Service members, and ANA Super Flyers Card members are able to use priority lanes to pass through the security check. In addition to presenting your boarding passes when using these lanes, ANA Diamond Service and Platinum Service members are asked to present their respective membership status cards while ANA Super Flyers Card members are asked to present their Super Flyers Cards.
The aforementioned customers may be accompanied by one other traveler when using the priority security lanes.
Transit
Transit from International flights to International flights
Transit to International Flights
• Passengers who already have a boading pass for the connecting flight
Proceed to the security check.
• Passengers who do not have a boading pass for the connecting flight
Proceed to the transit counter to check in.
Transit from international flights to domestic flights
Transit to Domestic Flights
• To ANA Domestic Flights Departing from Domestic Terminal 2
Check in your baggage at the Domestic Connecting Flight Counter in the arrival lobby. After going through the security check for Japan domestic flight connections, use ANA transit bus(every 10-20 minutes) to proceed to Domestic Terminal 2.
Please pass through security check at least 45 minutes (the Domestic Connecting Flight Counter: 50 minutes) prior to the departure time. Approximately 15-20 minutes is required to transit to the Domestic Terminal.
• To ANA Japan domestic flights departing from Terminal 1 (Domestic)
Complete the arrival procedures and then proceed to Terminal 1 (Domestic) via the free shuttle bus.
• To flights provided by other airlines
Complete the arrival procedures, check the terminal for the relevant airline, and then proceed to the Domestic Terminal via the free shuttle bus.
・[For First Class passengers on ANA-operated international flights] When connecting to or from ANA-operated domestic flights, transfer service by a private Lexus will be provided.
Transit from domestic flights to international flights
Transit to International Flights
• Proceed to the bus stop for ANA International Flight Transits by following the "International Connecting Flights" signs.
• Present your "ANA International Flight Transit Bus Ticket" at the International Connecting Flight Information counter as well as when boarding the bus.
• If you do not have a bus ticket, contact the staff at International Connecting Flight Information counter.
• Buses run every 10-20 minutes. Approximately 15-20 minutes is required to transit to the International Terminal.
• The bus will arrive at the 1st Floor of the International Terminal. Proceed to the departure lobby (3rd Floor).
• The ANA International Flight Transit Bus cannot be used by passengers who must pick up their checked baggage at the Haneda Airport Domestic Terminal after arriving on their domestic flights. If this situation applies to you, please use the free terminal shuttle bus to travel to the International Terminal.
・[For First Class passengers on ANA-operated international flights] When connecting to or from ANA-operated domestic flights, transfer service by a private Lexus will be provided.