Tokyo International Airport (Haneda)

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Notice
  • ANA-operated international flights are scheduled to use both Terminal 2 and Terminal 3 from March 29, 2020.
  • Check-in counter E at Terminal 3 is under repair until the end of April. We apologize for the inconvenience.

Arrival

  • 1Quarantine
  • 2Immigration
  • 3Baggage Claim
  • 4Customs

Arrival Terminal

Terminal 2

Terminal 3

Quarantine

All customers arriving from Southeast Asia must submit a health questionnaire.

Immigration

Customers will be required to present their passport and immigration cards.
*Japanese citizens do not require the immigration card.

Customs

Customers with goods to declare must turn in their Customs Declaration forms here.

Departure

Departure terminal

  • 1Check-in
  • 2Security Check
  • 3Immigration

Terminal 2

Terminal 3

See "ANA Duty Free Shop" for more information.

Check-in

Customers will be required to present their passport and immigration cards.
*Japanese citizens do not require the immigration card.

Priority lanes for security check

Eligible customers

• First Class customers
• ANA Diamond Service members
• ANA Platinum Service members
• ANA Super Flyers Card members
The aforementined customers may be accampanied by one other traveler when usein the priority sercurity lanes.

• Business Class customers
No accompanying guest is permitted.

In addition to presenting your boarding passes when using these lanes, ANA Diamond Service and Platinum Service members are asked to present their respective membership status cards while ANA Super Flyers Card members are asked to present their Super Flyers Cards.