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Earn Miles with the Mileslife App

EARN MILES FASTER. LIVE LIFE BETTER.

Information

  • <Notice of temporary unavailability of our service>
    "MilesLife" app mile accrual service is temporarily unavailable.
    We will inform you once it is back into service.

  • Areas which miles can be earned with "Mileslife" app had expanded to Singapore and Hong Kong in addition to China.

How to Use the Mileslife App

Mileslife allows you to earn miles from your everyday dining, shopping, spa and travel expenditures at more than 20,000 selections.

Earn miles at a curated selection of restaurants, bars and cafes with diverse cuisines guaranteed to delight you

Earn miles at luxury and botique hotels, spas, attraction tickets, and other leisure activities

How to accrue miles

Download the Mileslife app and register an account. Then search for and select the service you wish to use.

  • Restaurant: Pay with the app after dining.

  • Hotel: After making a reservation with the app, receive confirmation and check in as per usual.

  • Activity/tours/destination spas: After making a reservation with the app, receive confirmation and follow the instructions on the e-ticket.

  • Spa visit: Pay after your spa treatment with the Mileslife app.

Miles will be credited within 2-3 weeks after payment.

How to use the app

Download the app and register an account
Select ANA as your preferred Frequent Flyer Program
Fill in your details
  • *

    Images are for illustrative purposes only.

Points to note before using the app

  • The app is available in English and Simplified Chinese only.

  • The following payment methods are accepted : Alipay, Wechat Pay, VISA, MasterCard, American Express, JCB, China UnionPay (China UnionPay is only available on the Simplified Chinese language version of the app)

  • Payments can also be made by preloading money onto the app through topping up Mileslife credits.

  • Hotel reservations can be made within the Mileslife app. Changes are subject to availability and refunds are not available after the reservation has been confirmed.

  • Please refer to the product details in the Mileslife app when making a reservation for Spa or other leisure activities.

  • Please download and use the App in your own responsibility.

Contact Information

Inquiries regarding Mileslife services

Contact by phone

Mileslife Customer Support

China

Phone No.

(Toll Call Number) *English/Mandarin

Business Hours
9:30 to 18:30 (China Standard Time)

Singapore

Phone No.

(Toll Call Number) *English/Mandarin

Business Hours
10:00 to 19:00 (Singapore Time)

Contact by email

Mileslife Customer Support

China

Singapore

Hong Kong