Information Regarding Travel from/to Japan and Other Countries

We send out immigration information by email. If you have a flight reservation, please register your email address if you have not yet done so.

Customers entering Japan on an international flight, including those in good health, must quarantine at a location designated by the quarantine station chief (such as their own home) for the 14 days following the date of entry, and cannot use public transportation during this period for any purpose including travel from the airport. Public transportation from the airport also includes Japan domestic flight connections.
Please be aware that it is not possible to connect from an international flight to a Japan domestic flight on the day you arrive.

Restrictions and Measures Upon Entry into Japan

Information
  • The information for "Restrictions and Measures Upon Entry into Japan (Traveling to Japan from Specific Countries)" has been updated. (Updated June 4, 2021)
  • The information for "Restrictions and Measures Upon Entry into Japan (Passengers to Whom Entry Restrictions Apply)" has been updated. (Updated May 20, 2021)
  • The information for "Restrictions and Measures Upon Entry into Japan (All Those Returning/Entering Japan (Certificate of negative test result COVID-19 submission))" has been updated. (Updated May 11, 2021)

Even after the cancellation of the state of emergency in Japan (March 21, 2021), the following measures 1 to 3 will continue for the time being.

  1. Suspension of business tracks and residence tracks
  2. Suspension of Entry to Japan from All Countries and Territories
  3. Suspension of Special Entry Measures upon Return and Re-Entry from Short-Term Business Travel for All Countries and Territories

For details, please visit the Ministry of Foreign Affairs website.

Changes and refunds for ANA international flight tickets due to Restrictions and Measures Upon Entry into Japan are accepted without charge, regardless of the fare rules.
For tickets purchased from travel agencies and such other than ANA, please contact your place of purchase.

All Those Returning/Entering Japan (Certificate of negative test result COVID-19 submission)

The government's border control measures have been further strengthened in light of the increasing number of infections caused by the mutant virus overseas.

All persons entering Japan (including Japanese nationals) who cannot submit a valid test certificate will not be allowed to enter Japan. In accordance with the instructions of the Japanese government, we will refuse boarding if we cannot confirm a valid test certificate upon check-in.

Furthermore, Japan's Ministry of Health, Labour and Welfare strongly recommends the submission of the test certificate in the designated format. You can download this from the following page.

Specimen Collection Method
Valid Specimens
(only applicable to the following samples)
Invalid Specimens
  • Nasopharyngeal (Swab/Smear) / Nasopharynx
  • Saliva
  • Nasal (swab/smear)
  • Oral (swab/smear)
  • Throat (swab/smear)
  • Nasal mid-turbinate swab
  • Nose
  • Gargle Water
  • Mixture of samples "A" and "B" *1
  • Nasal and throat (swab/smear)
  • Pharyngeal and nasal (swab/smear)
  • Nasal and oropharyngeal (swab/smear)
  • Nasopharyngeal and throat (swab/smear)
  • *1."A" and "B" refers to all samples.

* Please be aware that there are several specimens that share similar names.

* The sample shall be either of the above only. If more than one sample is collected / marked, the Certificate will be considered invalid.

Test Methods
Valid Test Methods Invalid Test Methods
  • (Nucleic acid amplification tests)
  • Real time reverse transcription PCR
  • Loop-mediated Isothermal Amplification
  • Transcription-mediated amplification
  • Transcription Reverse-transcription Concerted reaction
  • Smart Amplification process
  • Nicking Enzyme Amplification Reaction
  • (Other)
  • Next Generation Sequence
  • Quantitative Antigen Test *2 (CLEIA)
  • Antigen (test/kit)
  • Rapid antigen (test/kit)
  • Antibody (test/kit)
  • *2.Please be aware that this is not a qualitative antigen test.
Testing Period
Valid Testing Period Invalid Testing Period
  • Specimens collected within the 72 hours before departure
  • Results received within the 72 hours before leaving the country of departure
  • Test certificates shall indicate not only the DATE of issue but also the DATE and TIME at which the specimens was collected (within 72 hours before leaving the country of depature*1)
  • *1.for passengers departing on ANA from the following itenerary shall obtain a certificate which the specimens was collected within 72 hours prior to the STD of ANA international flight.
    • from the third country to any airports within the United States
    • from domestic flight within the same country

For details about the test certificate requirements, please see the website of the Ministry of Health, Labour and Welfare (Japanese page).

You will be required to install the necessary apps on your smartphone to demonstrate your unfailing self-isolation at your home, hotel or another location for 14 days after arriving in Japan. If you do not have a smartphone that you can use, you will be required to rent one in accordance with the Quarantine Act.

Non-Japanese nationals who are permitted to enter Japan due to exceptional circumstances must submit either their original test certificate or a copy thereof to the immigration officer, and are therefore requested to prepare one in advance.
For further details, please see the website of Japan's Ministry of Justice.

Due to the landing refusal added by the Ministry of Justice, the following customers will not be able to enter Japan.

Passengers to Whom Entry Restrictions Apply

Non-Japanese nationals who stayed in the following areas within 14 days prior to their arrival in Japan:

Restricted areas on entry by law

Mongolia*1

  • *1.Added since May 21, 2021

Indonesia, Philippines, Malaysia, Maldives, Pakistan, Bangladesh, Nepal, Bhutan, Republic of the Union of Myanmar, Cambodia*1, Thailand*1, Timor-Leste*1

  • *1.Added since May 21, 2021

India, Sri Lanka*1

  • *1.Added since May 21, 2021

Canada, United States

Ecuador, Chile, Dominica, Panama, Brazil, Bolivia, Antigua and Barbuda, Saint Christopher and Nevis, Dominican Republic, Barbados, Peru, Uruguay, Colombia, Bahamas, Honduras, Mexico, Argentina, El Salvador, Guyana, Cuba, Guatemala, Grenada, Costa Rica, Jamaica, Saint Vincent and the Grenadines, Nicaragua, Haiti, Surinam, Paraguay, Venezuela, Trinidad and Tobago, Belize, St. Lucia*1

  • *1.Added since May 21, 2021

San Marino, Iceland, Ireland, Andorra, Italy, Estonia, Austria, Netherlands, Switzerland, Sweden, Spain, Slovenia, Denmark, Germany, Norway, Vatican City, France, Belgium, Portugal, Malta, Monaco, Liechtenstein, Luxembourg, Albania, Armenia, United Kingdom, North Macedonia, Cyprus,Greece, Croatia, Kosovo, Slovakia, Serbia, Czech Republic, Hungary, Finland, Bulgaria, Bosnia and Herzegovina, Poland, Moldova, Montenegro, Latvia, Lithuania, Romania, Ukraine, Belarus, Russia, Azerbaijan, Kazakhstan, Kyrgyz Republic, Tajikistan, Georgia, Uzbekistan

Egypt, Congo, Côte d'Ivoire, Morocco, Mauritius, Djibouti, Cabo Verde, Gabonese, Guinea-Bissau, São Tomé and Príncipe, Equatorial Guinea, Ghana, Guinea, South Africa, Algeria, Eswatini, Cameroon, Senegal, Central Africa, Mauritania, Kenya, Comoros, Republic of Congo Country, Sierra Leone, Sudan, Somalia, Namibia, Botswana, Madagascar, Libya, Liberia, Ethiopia, Gambia, Zambia, Zimbabwe, Tunisia, Nigeria, Malawi, South Sudan, Rwanda, Lesotho, Seychelles*1

  • *1.Added since May 21, 2021

Israel, Turkey, Bahrain, United Arab Emirates (U.A.E), Oman, Qatar, Kuwait, Saudi Arabia, Afghanistan, Iraq, Lebanon, Palestine, Jordan*1

  • *1.Added since November 1, 2020

Traveling to Japan from Specific Countries

There are additional points to note when traveling from certain countries. For details on specific countries, please see the Ministry of Health, Labour and Welfare website (Japanese page) or the information provided below.

All passengers entering and returning from "Mutant strain B.1.617 designated country/region confirmed for the first time in India" will be required to have an inspection certificate within 72 hours before departure and will be inspected at the time of entry.
After that, passengers will have to wait at the place designated by the quarantine station chief (limited to accommodation facilities secured by the quarantine station) and undergo another inspection on the third day after entering Japan.
In addition, for the time being, all passengers entering and returning from countries/regions with high concerns will be inspected again on the 3rd, 6th and 10th days after entry. Those who are judged to be negative in any of the inspections will leave the accommodation facility secured by the quarantine station and will be required to wait for 14 days at home after entering the country.
Please check the Ministry of Health, Labor and Welfare page (Japanese page) for the countries/regions announced by the Government of Japan as "Mutant strain B.1.617 designated country/region confirmed for the first time in India".
For details, please refer to the Ministry of Foreign Affairs Overseas Safety Homepage (Japanese page) or contact the Japanese embassy or consulate abroad.

  • External sites may not comply with accessibility guidelines.

All Japanese returnees and re-entrants from countries and regions where a mutant virus was detected will be requested from the Japanese government to submit a test certificate within 72 hours prior to departure and undergo a test at the time of entry.
And if passengers have stayed in the target country within the past 14 days, it will be required to wait at the accommodation facility secured by the quarantine station.
Those passengers are requested to stay for 3 days at specific facilities designated by the chief of the quarantine station (limited to the accommodation facilities by the chief of the quarantine station) On the third day, they are required to take the COVID-19 test again. Those who have negative result in this test leave the facility and are required to self-quarantine at home during the remaining period of 14 days after entering Japan.

We ask you to prepare an inspection certificate in advance on entering or returning to Japan.
Please check the Ministry of Foreign Affairs of Japan website for the format of a valid test certificate.

For more information, as well as information on Domestic and other countries that have been confirmed to be infected with the mutant virus, please visit the MHLW website (Japanese page).

From May 28, 2021, the waiting period at the location designated by the quarantine station chief (limited to accommodations secured by the quarantine station) will be extended from the traditional 6 days to 10 days for all passengers returning from India, Pakistan, Nepal, Sri Lanka, Maldives, and Bangladesh, including Japanese nationals, Only those who are tested negative on the 3rd, 6th, and 10th days after entering Japan will leave the designated accommodation and it will be required to continue to wait for 14 days at their normal home or privately secured accommodation.

From 00:00 on May 14, 2021, foreigners who have stayed in India, Pakistan and Nepal for the past 14 days will be prohibited from re-entering Japan for the time being, even if they have a status of residence.
However, those who departed from these three countries before midnight (Japan time) on May 14, 2021, and arrived in Japan after the same time are not eligible.

In addition, if a person with the following status of residence who has left Japan with a re-entry permit by Thursday, May 13, 2021, the day before the start of the measures, entry into Japan is permitted as an exception.

  • Permanent resident
  • Japanese spouse, etc.
  • Spouse of permanent resident, etc.
  • Settlement

From May 10, 2021, the waiting period at the location designated by the quarantine station chief (Limited to accommodations secured by the quarantine station) will be extended from the conventional 3 days to 6 days for all passengers returning from India, Pakistan and Nepal, including Japanese nationals. Only those who are tested negative on the 3rd and 6th days after entering Japan will leave the designated accommodation and it will be required to continue to expire the 14-day waiting period at their normal home or privately secured accommodation.

New Entry from the United Kingdom paused

As of October 1, 2020 this year, new entry from groups has been permitted on the condition that there is a recipient company, Country, who can commit to quarantine measures. However, new entry from the United Kingdom under this system will be denied for the time being starting December 24, 2020.

  • The above measures do not apply to passengers who depart from a foreign country before 0 AM on December 24, 2020 (JST) and arrive after the same time.
Exception of entry upon return and re-entry from a short-term business trip to the United Kingdom paused

As of November 1, 2020, Japanese nationals and holders of Japanese status of residence have been allowed for arrival and reentry for 14 days, the same as business tracks, on the condition that the host company or group is able to commit to quarantine measures upon their return and reentry from any short-term business trip to the United Kingdom. From December 24, 2020, however, this measure will not be applied to returnees and reentries from the United Kingdom for 14 days for the time being.

Strengthening of Quarantine

The Ministry of Foreign national of Japan requires all passengers including Japanese nationals arriving from the UK to obtain the certificate of negative test result of pre-entry testing conducted within 72 hours of the departure time of the flight.
In addition to that, all passengers including Japanese nationals are required to pledge to keep the location information and to install a COVID-19 tracking app, COntact-COnfirming Application(COCOA) when entering Japan.
From June 7, 2021, all passengers who arrive in Japan will be required to undergo a coronavirus screening test and are required to stay at the location designated by the quarantine station chief (only at the accommodations booked by the quarantine office). There will be another screening test on the 3rd and 6th day from arrival, and only those who have negative test results at this second test will be allowed to leave the facility and move to your own home or arranged accommodation for the rest of the self-isolation period of 14 days to be completed.

In addition, from January 14, 2021, when requested by a public health center, etc., to present location information and such, shall be accepted and a written pledge is required to be submitted.
Those who do not submit a written pledge are required to wait at a location designated by the quarantine station chief (Accommodation secured by the quarantine station.) for 14 days.
Any violation of the agreement shall be subject to detention under the Quarantine Act and the following actions shall be taken.

  • As for Japanese nationals, your name and information that contributes to the prevention of COVID-19 may be published.
  • As for the holders of resident status, your name and information contributing to the prevention of COVID-19 may be published. Procedures for revocation of residence status and deportation may apply according to Provisions of the Immigration Control and Refugee Recognition Act.

For flights departing from the UK, airlines were requested that new reservations be suspended for a week for the time being and that the number of passengers be reduced thereafter.

Please check the Ministry of Foreign Affairs of Japan website for the format of a valid test certificate.

Additionally, from December 24, 2020, new entry to Japan by foreign nationals arriving from the UK will not be permitted. If you have a visa under the ‘Global Residence Track’ which shows ‘EX-R’ in the remarks, that visa is no longer valid to enter Japan.

Please visit the official UK government website (Japanese page) for more information.

  • The above applies to persons who have a history of stay in the United Kingdom within 14 days prior to their return to Japan or the date of their application for landing in Japan.
  • Changes and refunds for ANA international flight tickets due to embarkation/disembarkation restrictions are accepted without charge, regardless of the fare rules.
    For tickets purchased from travel agencies and such other than ANA, please contact your place of purchase.
Documentation to Be Submitted/Presented

Submission of Exit/Entry Health Declaration Form and presentation of submission completion screen (QR code) for the online health declaration.

Upon leaving China, passengers are required to submit the China Customs Health Declaration Form and present the submission completion screen (QR code) for the online health declaration. The China customs health declaration can be submitted from the day before your departure, so please visit General Administration of Customs, P.R. CHINA (Simplified Chinese page) or scan the QR code below to fill out the requisite fields.

Passengers using WeChat, please scan the following QR code.

  • If you have the WeChat app, you will be able to easily access the form using the app.
QR code for Customs services on WeChat

If you don’t have WeChat, please scan the following QR code.

"China Customs" APP (Android) "China Customs" APP (iOS)
  • Attention Points
    • "Seat No" must be filled in when reporting.Please fill in the seat number after confirming online check-in.Passengers who have not reserved seats in advance can fill in "NA" first,After confirming the seat number on the day of departure, modify the registration information again.(After the modification, the system will generate a new QR code, please pay attention.)
    • The QR code displayed after you have completed the declaration will be checked by a quarantine inspector when you leave China. Please be sure to save a screenshot of the QR code showing your latest seat number.

As of May 13, 2021, there are no restrictions or quarantine measures for connecting to flights to Japan at German airports, but please make sure to bring valid visa and the negative certificate required for entering Japan.

In addition, if you enter Germany temporarily, please note that there are entering restrictions and quarantine measures depending on the country of your departure.

For details, please see the Embassy of Japan in Germany (Japanese page) website.

The measures include following visa restrictions

Starting from 0:00 AM(JST) March 9, 2020, all efficacy of single or multiple-entry visas issued by March 8, 2020 at Japanese Embassies or Consulates General in China or the Republic of Korea are suspended for the time being.
Also Visa exemption measures for Hong Kong and Macau, and the Republic of Korea are suspended.

Starting from 0:00AM (JST) March 21, 2020, all efficacy of single or multiple entry visas issued by March 20, 2020 at Japanese Embassies or Consulates in all areas of the Schengen member states* or Ireland, Andora, Iran, United Kingdom, Egypt, Cyprus, Croatia, San Marino, the Vatican, Bulgaria, Monaco or Romania are terminated and visa exemption measures are suspended. These measures will apply for the time being.

Starting from 0:00AM (JST) March 27, 2020, all efficacy of single or multiple entry visas issued by March 27, 2020 at Japanese Embassies or consulates in Indonesia, Singapore, Thailand, Philippines, Brunei Darussalam, Viet Nam, Malaysia, Israel, Qatar, Democratic Republic of the Congo or Bahrain will be terminated and visa exemption measures will be suspended for the time being.

Starting from 0:00AM (JST) on April 3, 2020, valid primary and multiple-entry visas issued by the Embassies or Consulates General of Japan located in any country except those countries subject to immigration restrictions under the Immigration Control Act will be suspended. This will also apply to visa exemption measures for these countries. The suspensions will apply for the time being.

  • Iceland, Italy, Estonia, Austria, Netherlands, Greece, Switzerland, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Denmark, Germany, Norway, Hungary, Finland, France, Belgium, Poland, Portugal, Marta, Latvia, Lithuania, Liechtenstein, Luxembourg

Prepare Before Your Travel

Information
  • The information for "Prepare Before Your Travel (Negative COVID-19 Test Certificate)" has been updated (Updated March 24, 2021)

Your Place of Stay

Please secure a place to stay while in Japan and it must be a location designated by the quarantine station chief.
ANA offers hotel accommodation plans specifically for passengers who are traveling to Japan.
For details, please see Safe Homecoming Service.

Online Questionnaire

As part of the quarantine procedures against COVID-19, you are required to enter your visitation history and health details on the online questionnaire and to present the QR code generated to the quarantine inspector upon both entering Japan and returning to your country. Please complete required information on the online questionnaire before arrival (i.e., while you are still at home/the airport, inflight, etc.). After completing the questionnaire, you will be issued a QR code and asked to present this to the quarantine inspector upon arrival.

Negative COVID-19 Test Certificate

All Japanese and non-Japanese passengers traveling to Japan are required to submit a negative COVID-19 test certificate for a test that was taken within 72 hours from the sampling time to departure time of the flight. Please fill in the Written Pledge and prepare the Certificate of Testing for COVID-19. For details on the negative COVID-19 test certificate, please see Travel Information (Ministry of Foreign Affairs of Japan). Please note that some testing methods are deemed invalid and certain pieces of information on test certificates must be written in either Japanese or English.

Sample Collection Inspection methods

Nasopharyngeal Swab
Saliva

Nucleic Acid Amplification Test (real time RT-PCR, LAMP, TMA, TRC, Smart Amp, NEAR), Next Generation Sequence, Quantitative Antigen Test

Easing of Entry Restrictions under Specific Conditions

There are special measures announced by the Japanese Government in place, which permit people to enter Japan but only if they meet certain conditions. For details, please see Phased Measures for Resuming Cross-Border Travel (Ministry of Foreign Affairs).
The following special measures have been suspended as of January 14, 2021.

Residence Track (for Those Entering Japan as Long-Term Residents) Open Close

Overview Eligible Travelers Eligible Countries, Documentation to Be Submitted, etc.
This framework allows cross-border travelers to enter Japan or a partner country/region for exceptional reasons, but still requires them to stay at home or another designated location for 14 days after arrival. Those wanting to come to Japan as long-term residents due to being dispatched or rotated with other business personnel, etc. Phased Measures for Resuming Cross-Border Travel (Ministry of Foreign Affairs)

Business Track (for Short-Term Business Travelers) Open Close

Overview Eligible Travelers Eligible Countries, Documentation to Be Submitted, etc.
This framework allows cross-border travelers to enter Japan or a partner country/region for exceptional reasons. Furthermore, this framework enables limited business activities during the 14 days staying at home or another designated location (partially relaxes restrictions on such activities) after arrival in the partner country/region or Japan, on the condition that travelers agree to additional quarantine measures such as submission of “Schedule of Stay”. Short-term business travelers Phased Measures for Resuming Cross-Border Travel (Ministry of Foreign Affairs)

Entry into Japan from All Countries and Regions Open Close

Overview Applicable Conditions Eligible Travelers Eligible Countries, Documentation to Be Submitted, etc.
The scope of eligibility for this framework (which currently includes human resources required for business purposes, etc.) will gradually be expanded to include those with resident statuses such as students and dependents. Furthermore, as a general rule, first-time visitors will be allowed to enter Japan from all countries/regions. There must be a company or organization that can promise the implementation of quarantine measures for the traveler. All foreign nationals residing in the country/region of departure are eligible (including those whose nationality is different to that of the relevant country/region). Phased Measures for Resuming Cross-Border Travel (Ministry of Foreign Affairs)

Framework Which Enables Business Persons Residing in Japan to Conduct Limited Business Activities upon Their Return/Re-Entry into Japan after Short-Term Business Trips Open Close

Overview Eligible Travelers Eligible Countries, Documentation to Be Submitted, etc.
The framework enables business persons to conduct limited business activities during the Business Track period (i.e., the 14 days they stay at home or another designated location following their return/re-entry into Japan after their short-term business trip). Japanese nationals residing in Japan and foreign nationals with resident status Phased Measures for Resuming Cross-Border Travel (Ministry of Foreign Affairs)

Arriving in Japan

Disembarking the Aircraft

In order to prevent the "Three Cs" (closed spaces, crowded places, and close-contact settings) and protect everyone from virus transmission through physical contact in the aisles and other areas of the cabin, we ask passengers at the front of the aircraft to disembark first, followed by those in the middle, and then in the back. We kindly ask that you remain seated and refrain from removing your baggage from the overhead compartments until informed to do otherwise.

  • Due to the reinforcement of quarantine measures upon entry into Japan, you may be asked to wait for quite some time in the cabin or airport after arrival.

COVID-19 Testing

  • Please proceed to a designated specimen collection booth. Spit 1 to 2 ml of saliva into a container.
  • If you struggle to produce any saliva, etc., you can also collect a specimen by inserting a cotton swab into your nose. (*1)
  • After you have taken the test, please go to the waiting area inside the airport and wait there until you receive your test result.
  • It will take around 2 to 3 hours until you receive your test result. (*2)
  • *1.Please avoid eating or drinking anything 30 minutes before collecting your saliva specimen.
  • *2.Depending on the situation, you may have to wait longer to receive your result if you have to re-take the test.
Test Result Handling After the Test
If you receive a negative test result Submit the QR code generated after completing the online questionnaire, written pledge and Schedule of Stay (*3), pass through Customs and collect your checked baggage. Afterwards, you may proceed to your final destination you have arranged. (*4)
If you receive a positive test result You will be required to stay and quarantine at a medical institution, designated facility, etc.
  • *3.Those using the Business Track framework or the framework for short-term business trips in Japan must submit this document.
  • *4.You cannot use public transport (e.g., trains, buses, taxis, aircraft for domestic flights) for travel including that from the airport. Instead, please use a rental car or chauffeur driver vehicle. ANA provides Comprehensive Quarantine Travel Service for Passengers Arriving in Japan, specifically for those traveling to Japan. For details, please see Comprehensive Quarantine Travel Service for Passengers Arriving in Japan.

Customers Connecting in Japan (Domestic/International Flights)

Customers Connecting in Japan between International Flights

Travelers who are not entering Japan and transferring directly to a third country by transit, are not required to submit any documents and undergo inspections.
However, the following cases require entry into Japan. Please be informed that foreign nationals arriving from prohibited countries will not be allowed to enter Japan.

  • Transferring between Tokyo International Airport (Haneda Airport) and Narita International Airport
  • Travelers with a connecting flight out of Narita International Airport the following day

Customers Connecting in Japan from an International Flight to a Domestic Flight

Customers entering Japan on an international flight, including those in good health, must quarantine at a location designated by the quarantine station chief (such as their own home) for the 14 days following the date of entry, and cannot use public transportation during this period for any purpose including travel from the airport.
Public transportation from the airport also includes Japan domestic flight connections. Please be aware that it is not possible to connect from an international flight to a Japan domestic flight on the day you arrive.

During Your Stay in Japan

  • On the day of your arrival to Japan and the 14 days thereafter, you cannot use public transportation (e.g., trains, buses, taxis, aircraft for domestic flights).
  • The public health center under whose jurisdiction your address in Japan falls (as written on the online questionnaire you submitted to quarantine upon entering Japan) will contact you by email or phone every day for 14 days after your arrival to confirm your health.

Entry Conditions and Quarantine Measures for Countries Outside of Japan

Due to the strengthening of the quarantine measures in each region such as changing of entry conditions, are being implemented.
Before traveling, customers should ensure that they check the information provided by the embassy/consulate of their passport's country of issue or countries they are visiting, as well as that from health authorities and similar bodies.

Changes and refunds for ANA international flight tickets due to embarkation/disembarkation restrictions are accepted without charge, regardless of the fare rules.
For tickets purchased from travel agencies and such other than ANA, please contact your place of purchase.

East Asia

Entry Conditions

The following measures are being implemented for all passengers traveling to China in accordance with public notices issued by the Ministry of Foreign Affairs of the People's Republic of China, the National Immigration Administration, and the Chinese quarantine authorities.

  • Temporary suspension of all visa exemptions for stays in China of up to 15 days
  • Temporary suspension of entry to China by all foreign nationals with Chinese visas or residence permits that were valid up to and including March 28, 2020
Documentation to Be Submitted

Submission of the Health Declaration Form and presentation of submission completion screen (QR code) for the online health declaration.

Upon entering China, passengers are required to submit the Health Declaration Form and present the submission completion screen (QR code) for the online health declaration when disembarking the aircraft. The China Customs Health Declaration Form can be submitted from the day before your departure, please visit General Administration of Customs, P.R. CHINA or scan the QR code below to fill out the required fields.

Passengers using WeChat, please scan the following QR code.

  • If you have the WeChat app, you will be able to easily access the form using the app.
QR code for Customs services on WeChat

If you don’t have WeChat, please scan the following QR code.

"China Customs" APP (Android) "China Customs" APP (iOS)
  • Attention Points
    • "Seat No" must be filled in when reporting.Please fill in the seat number after confirming online check-in.Passengers who have not reserved seats in advance can fill in "NA" first,After confirming the seat number on the day of departure, modify the registration information again.(After the modification, the system will generate a new QR code, please pay attention.)
    • Quarantine personnel will check the QR code generated by the system after completing the declaration. If passengers cannot show the QR code when they arrive, they may be asked to get off the plane last. Therefore, please be sure to save a screenshot of the QR code with the latest seat number for inspection.

Submission of Negative COVID-19 PCR Test Certificate and Negative Serum IgM Antibody Test Certificate Before Your Travel

  • Passengers Departing on a Nonstop Flight from Japan to China
    In accordance with the joint announcement issued by the Civil Aviation Administration of China, General Administration of Customs, and the Ministry of Foreign Affairs of the People's Republic of China, passengers are required to submit the following by 20:00 on the day before departure after first obtaining both a negative COVID-19 PCR test certificate and a negative serum IgM antibody test certificate issued within the 2 days before departure by a medical institution designated by the Chinese authorities.
    Upon submission prior to traveling, you are required to have proof of residence in Japan (such as residence card, certificate of residence, visa, etc.) and an e-Ticket for your flight to China.
    • (ATTENTION) For Japanese passengers who currently reside in China and therefore without a valid Certificate of Residence in Japan:
      Please submit documents that can prove your residential address in Japan, such as your driver's license or health insurance card. If you submit a copy of your health insurance card, please black out the insurer number and the insured person's identifier/number (including the QR code if there is one) so that they cannot be recognized.
    • Chinese Nationals
      After obtaining both negative test certificates, please fill in the required items on the WeChat Mini-Program called Prevention Health Code International Version, and upload your negative test certificates.
      Passengers approved by the Embassy/Consulate-General of the People's Republic of China in Japan will obtain a Green Health Code with an "HS" mark.
      We will confirm this Health Code upon check-in. Please make sure that you have it ready for inspection.
    • Non-Chinese Nationals
      After obtaining both negative test certificates, please register an account via the Website for Department of Consular Affairs, Ministry of Foreign Affairs, PRC (Simplified Chinese/English page) or by using the QR code.
      Please fill in the required items and upload your negative test certificates.
      Passengers approved by the Embassy/Consulate-General of the People's Republic of China in Japan will obtain a Green Health Code with an "HDC" mark.
      We will confirm this Health Code upon check-in. Please make sure that you have it ready for inspection.
the WeChat Mini-Program called Prevention Health Code International Version
Website for Department of Consular Affairs, Ministry of Foreign Affairs, PRC (available in Simplified Chinese/English)

Additionally, if you have previously contracted COVID-19 or had a positive PCR/antibody test, you are required to declare the previous infection or test results and submit the following attachments.

  1. A lung CT or health check certificate containing the results of a lung x-ray (clearly stating that no lung abnormalities are present or that you have recovered from COVID-19), either of which must be issued by a local medical institution
  2. Two negative PCR tests (at least 24 hours between tests required)
  3. At least 14 days' self-isolation and submission of the Self-Isolation Agreement (Simplified Chinese only)
  4. A negative COVID-19 PCR test certificate and a negative serum IgM antibody test certificate, both issued within the 2 days before departure by a medical institution designated by the Chinese authorities
  • Passengers who have a positive antibody test due to being vaccinated are required to submit their antibody test results and proof of vaccination.
  • Passengers Departing from or Traveling via a Country (Region) Other than Japan for China
    • This also applies to passengers traveling from a third country via Japan to China.
    • Passengers must have both a negative COVID-19 PCR test certificate and a negative serum IgM antibody test certificate both issued within the 2 days before departure for China. The PCR test and antibody test must each be conducted twice, once in the departure location and once in the country (region) via which you are traveling.
    • Chinese nationals must obtain a Health Code before they travel, while foreign nationals must obtain a Health Declaration Form. Furthermore, all passengers will require a photo of the dated seal affixed to their passport upon entry into Japan and an e-Ticket for their flight to China. Please apply for either the code or form in advance of traveling, as these will be confirmed upon check-in.
      There are no PCR or IgM antibody testing booths in the transfer areas at Japanese airports, and connecting passengers are prohibited from leaving the airports and taking the tests within Japan.
      Therefore, passengers planning on traveling via Japan are advised to revise their itinerary if at all possible and travel on a nonstop flight to China. If special circumstances dictate that you must travel via Japan, please apply for a Japanese visa at the Japanese embassy or consulate general at your departure location, and be sure to follow the 14-day quarantine instructions upon entering Japan. Once the quarantine period is over, you will have to follow the same testing rules before traveling onward as for nonstop flights to China.

For further details, please see the Embassy of the People's Republic of China in Japan homepage (Japanese page/Simplified Chinese page) and Q&A (Japanese page/Simplified Chinese page).

Passengers Departing to Certain Cities

Entry measures vary by city of arrival.For details, please see the below.

Other

Restrictions on international-to-domestic transfer

Due to a 14-day mandatory quarantine and testing in the first entry point city, please note that all passengers are unable to transfer from international flights to domestic flights during the quarantine period.

Mandatory Mask Wearing

The Chinese authorities have mandated the wearing of masks*1 in public places including airports.

  • *1.Masks
  • Masks with exhalation valves are not permitted.

Quarantine

In accordance with the instructions from the Hong Kong authorities, passengers require a negative COVID-19 test certificate (in English/Chinese) which states that they took their test no more than 72 hours or 3 days prior to departure.
For details, please see the The Government of the Hong Kong Special Administrative Region.

The negative test certificate must state that it was issued by a government-approved laboratory or quarantine station, or a laboratory or medical institution with ISO15189 accreditation.
As you will need to present the certificate upon entering Hong Kong, it is recommended that you print off the list of relevant certificate issuers and take it with you.

All passengers entering Hong Kong are required to self-isolate in a designated hotel (The List of Designated Hotels) for a period of 22 days after their arrival in the country.
Upon entering Hong Kong, you will be required to have confirmation of a hotel reservation for the above period. Please prepare this confirmation of your hotel reservation before traveling as it will be checked when checking in for the flight.

Furthermore, passengers are required to make a Health & Quarantine Information Declaration online in order to enter Hong Kong.
Please go to the HKSAR Department of Health homepage (traditional Chinese and English page) to submit the declaration.

Other

Mandatory Mask Wearing

The Hong Kong authorities have mandated the wearing of masks*1 in public places including airports.

  • *1.Masks
  • Masks must cover the nose and mouth and snugly fit around the nose, chin and cheeks.
  • Handkerchiefs, bandanas and scarfs are not permitted.

However, the following passengers are exempt from wearing a mask.

  • Infants under the age of 2
  • People who cannot, put on, wear, or remove a mask due to a physical or mental illness or disability
  • Failure to wear a mask may result in a fine.

Entry Conditions

In accordance with the instructions from the Taiwanese authorities, all passengers require a negative COVID-19 PCR test certificate (in English or Chinese) obtained no more than 3 business days prior to the departure date. This applies regardless of nationality or purpose of travel.
For details, please see the Japan-Taiwan Exchange Association website.

Quarantine

In accordance with the instructions from the Taiwanese authorities, passengers are required to submit a health declaration via the Taiwan's Ministry of Health and Welfare website (traditional Chinese page/English page).
Furthermore, all passengers entering Taiwan are required to quarantine for 14 days at their home or another location. However, passengers who have traveled to the U.K., Brazil, South Africa, or Eswatini in the last 14 days must quarantine for 14 days at a government-designated facility.
For details, please see the Japan-Taiwan Exchange Association website.

Other

Mandatory Mask Wearing

The Taiwanese authorities have mandated the wearing of masks within airports.

  • Failure to wear a mask may result in a fine.

For details, please see the circular issued by the Taiwan Centers for Disease Control (traditional Chinese page).

South East Asia

Entry Conditions

In accordance with the instructions from the Thai authorities, all passengers entering Thailand require a Certificate of Entry into the Kingdom of Thailand.
Furthermore, non-Thai nationals require a negative COVID-19 RT-PCR test certificate for an RT-PCR test taken within the previous 72 hours.
Please note that the above-mentioned required documents must be provided on paper upon entering Thailand, so please prepare these in advance.
For details, please see the Royal Thai Embassy, Tokyo website and Embassy of Japan in Thailand website.

Quarantine

In accordance with the instructions from the Thai authorities, all passengers entering Thailand are required to quarantine at a government-designated facility for 14 days.
For details, please see the Royal Thai Embassy, Tokyo website and Embassy of Japan in Thailand website.

Furthermore, those connecting to an international flight at Suvarnabhumi Airport in Bangkok must wait in the specified area. For details, please see the CAAT (The Civil Aviation Authority of Thailand) website.

Other

The travel agency JTB Corp are offering a comprehensive support package covering arrangements for ANA flights, hotel quarantine arrangements for Thailand and a range of support while quarantining, and support for obtaining the required travel documents (Certificate of Entry into the Kingdom of Thailand, visa, PCR test certificate, Fit to Fly health certificate). For details, please see the Support Service for Entering the Kingdom of Thailand (Japanese page).

Entry Conditions

For information on entry conditions, please see the Philippine Embassy - Tokyo, Japan website and Embassy of Japan in the Philippines website.

Quarantine

In accordance with the instructions from the Philippine authorities, all passengers entering the Philippines must complete the Electronic Case Investigation Form (e-CIF) in advance. Moreover, passengers must make a reservation for at least 10 nights at a government-designated quarantine facility (hotel) and book to have a PCR test (fee applies) at a quarantine facility designated by the Philippine government on the seventh day after their arrival. Please visit one of the testing facility websites below to submit the Electronic Case Investigation Form (e-CIF) and to reserve and pay for an accommodation facility and PCR test.

  • e-CIF Philippine Red Cross
    The Electronic Case Investigation Form (e-CIF) can be submitted from 3 days prior to departure. It cannot be submitted after arrival. The PCR test fee can only be paid with a credit card.
  • PHILIPPINE AIRPORT DIAGNOSTIC LABORATORY
    The Electronic Case Investigation Form (e-CIF) can also be submitted after arrival. However, submitting it after arrival may result in immigration procedures taking longer to complete, and we therefore recommend submitting it before arrival.
    The PCR test fee can be paid with a credit card or with cash at a payment counter in the Philippines.

All passengers regardless of nationality are required to quarantine at a government-designated facility after entering the Philippines. The number of quarantine days from the 11th day onward and the number of additional quarantine days differ depending on the local government.

Entry Conditions

In accordance with the instructions from the Singaporean authorities and in order to minimize the spread of COVID-19, passengers will not be allowed to board the aircraft for a flight if they:

  • Have a fever, cough, runny nose, sore throat, anosmia (loss of smell), or shortness of breath;
  • Have been diagnosed or are suspected to have been infected with COVID-19 in the last 21 days;
  • Have had close contact with any case of COVID-19 in the last 14 days; or
  • Display COVID-19 symptoms other than the above.

Additionally, regardless of nationality, all passengers aged 7 or over will require a negative COVID-19 PCR test certificate issued within the 72 hours before departure.

  • However, this excludes those who have visited low-risk countries*1 within the previous 21 days and have traveled or connected via Japan.

Quarantine

In accordance with the instructions from the Singaporean authorities, passengers are required to submit an electronic health declaration in order to enter Singapore. Applications can be made three days prior to departure, so please submit the form from the Singapore Health Declaration website. Passengers are also required to take a PCR test (for a fee of SGD 160) after arriving in Singapore. Inbound travelers are advised to pre-book and pay for the PCR test via the Changi Airport website.
Furthermore, all passengers are required to quarantine for 21 days at their home or another location after entering Singapore.

For details, please see the Embassy of Japan in Singapore website.

Other

Mandatory Mask Wearing

The Singaporean authorities have mandated the wearing of masks*1 in all public places including airports.

  • *1.Masks
    Face shields, mouth shields, handkerchiefs, bandannas, and scarfs are not permitted.

However, the following passengers are exempt from wearing a mask.

  • Children under the age of 6
  • People with breathing difficulties or impaired consciousness
  • People who cannot remove a mask without assistance

Furthermore, the following people can wear a face shield instead of a mask, but they must covers their entire face, extending from their forehead to below their chin, and wraps around the sides of their face.

  • Children under 12 years of age, who have difficulty wearing and keeping face masks on for a prolonged period of time
  • People with health conditions that may result in breathing or other medical difficulties when a mask is worn for a prolonged period of time
  • Failure to wear a mask may result in a fine.

For details, please see the Ministry of Health Singapore website.

Entry Conditions

In accordance with the instructions from the Indonesian authorities, all passengers regardless of nationality must have a negative COVID-19 PCR test certificate for which the test specimen was collected within the 72 hours before departure.
For details, please see the Embassy of Japan in Indonesia website (Japanese page).

Quarantine

In accordance with the instructions from the Indonesian authorities, all passengers regardless of nationality are advised to submit a Health Alert Card online. Please go to the eHAC website to submit your information.

Moreover, all passengers must take a PCR test at a government-designated quarantine facility after entering Indonesia. Regardless of your test result, you will be required to quarantine at the same facility for 120 hours (counting from your arrival), and during this time, you will also be required to take a second PCR test. After your quarantine period at the facility has finished, you must quarantine for a further 9 days at your home or another location. (Passengers who are not Indonesian nationals must pay the fee themselves.)

Other

Mandatory Mask Wearing

In accordance with the instructions from the Indonesian authorities, the wearing of masks*1 is mandatory in public places including airports.

  • *1.Masks
    • Masks must be N95 (medical) or cloth masks.
    • Face shields, mouth shields, handkerchiefs, bandannas, mufflers and buffs are not acceptable.

Entry Conditions

In accordance with the instructions from the Malaysian authorities, all passengers regardless of nationality must have a negative COVID-19 PCR test certificate for which the test specimen was collected within the 72 hours before departure.
For details, please see the Embassy of Japan in Malaysia website (Japanese page).

Quarantine

As per the instructions of the relevant Malaysian authorities, passengers are required to register for MySejahtera by the time they enter Malaysia.
Moreover, all passengers entering the country are required to take a PCR test (specimen test; fee applies) after arrival and to quarantine for 14 days at a government-designated facility thereafter. (Passengers must pay the fee themselves.)
Customers connecting to a domestic flight after arrival in Malaysia may do so after the 14-day quarantine is over.

Other

Mandatory Mask Wearing

The Malaysian authorities have mandated the wearing of masks in all crowded public places including airports.

  • Failure to wear a mask may result in a fine.

Entry Conditions

In accordance with the instructions from the Cambodian authorities and regardless of nationality, all passengers will require a negative COVID-19 nasopharyngeal swab PCR test certificate (an English original signed by a physician) issued by a public health facility within the 72 hours before departure.
For details, please see the Embassy of Japan in Cambodia website (Japanese page).

Quarantine

In accordance with the instructions from the Cambodian authorities, all passengers entering Cambodia must take a PCR test after arrival. They are also required to quarantine for 14 days at a government-designated facility. (Passengers who are not Cambodian nationals must pay the fee themselves.)

Entry Conditions

In accordance with the instructions from Myanmar's Ministry of Health and Sports, passengers who are not Myanmar nationals must have a negative COVID-19 test certificate issued within the 72 hours before boarding.
Furthermore, all passengers are subject to a mandatory health check at the departure airport, and will not be allowed to board their flight if they are found to have a fever of 38 °C or higher.

For details, please see the Myanmar Embassy, Tokyo website.

Quarantine

In accordance with the instructions from the Myanmar authorities, all passengers are required to quarantine at a government-designated facility for 14 days after entering Myanmar, and for 7 days at their home or another location thereafter.
Moreover, passengers who are Japanese nationals are asked to fill in the Self-Isolation Evidence Form and submit it upon entering Myanmar.

Other

Mandatory Mask Wearing

The Myanmar authorities have mandated the wearing of masks*1 in airports.

  • *1.Masks
  • Face shields, mouth shields, and masks with exhalation valves are not permitted.

South Asia/Oceania

Entry Conditions

Currently, International passenger flights have been suspended for both arrival and departure in India (except those flights which are approved by the authorities). All foreign nationals are allowed to enter the country with proper documentation except for sightseeing purposes.
For more information, please check the Ministry of Foreign Affairs of Japan, Overseas Safety Homepage.
For visa process, please check with the Embassy of India in Japan or the Consulate General of India in Osaka.

Please also note that the Government of India requires all passengers to strictly observe the proper wearing of masks (covering not only the mouth but also the nose) right from entering the departure airport until the arrival airport. For details, please refer to "Strict Compliance of COVID-19 protocols during air travel".

In addition, in order to prevent the spread of the New Coronavirus infection, the government of India requires all passengers to submit certain information before the arrival of the flight in India. If you have purchased a ticket to India, please contact us at least 48 hours before the departure of your flight with below information. In-case all the required documents are not submitted in advance, you may be refused boarding or not allowed to enter India.

Thank you for your understanding and cooperation.

Information required by the Government of India
  • Flight number and departure date
  • Name (same as passport)
  • Age
  • Gender (Male / Female / Others)
  • Passport number
  • Purpose of entering India
  • Type of visa
  • Domicile in India state
  • Full address in India (specify district)
  • Contact phone numbers outside India
  • Contact phone number in India
  • COVID-19 test done (Yes / No)
    We will confirm this at the airport on the departure date.
  • Type of COVID-19 test done (RT-PCR / Rapid antibody)
  • Designation in the company (Profession / Skill-Set)
  • Please complete this form and submit it 48 hours prior to your departure to the Delhi Branch for Delhi route and the Mumbai Branch for Mumbai route. Please set up a password on your file to protect your personal information when you send it to the concerned branch.

Contact information

  • For Haneda = Delhi route: ANA Delhi Branch Reservation Email Address: delrsvn@ana.co.jp
  • For Narita = Mumbai route: ANA Mumbai Office Reservation Email: bomrsvn@ana.co.jp
  • English and Japanese language is available.
  • Business hours are 9: 00-18: 00 Indian time excluding holidays.

Quarantine

Self-Declaration Form

It is mandatory to apply for the Self-Declaration Form from after February 22, 2021, 11:59 pm IST and obtain a registration confirmation email. Please note that you will not be able to enter India if you have not completed your online submission.

Also it is mandatory to register for the RT-PCR test negative certificate performed within 72 hours before departure. By registering the RT-PCR test negative certificate before departure on the Self-Declaration Form, it is possible to transfer to India domestic flights, and self quarantine. (14-day self-monitoring. prevention of infection such as temperature measurement, wearing masks, and ensuring social distance) Please apply Self-Declaration Form when you receive the PCR test results.
Please note that passengers who have not obtained an RT-PCR test negative certificate conducted within 72 hours before departure will be refused boarding.
After application, a registration confirmation email will be sent to the applicant. Upon arrival, the quarantine officer and the Immigration Bureau may ask you to present them individually, so please carry two printed sheets with you. Please note that soft copy on computers, mobile phones, and tablets cannot be accepted.
Please note that in each state of India, after passengers arrive in their respective states, additional quarantine and detention measures may be taken according to local evaluations. Passengers are required to check the rules of each state in advance and prepare accordingly.

Exemption Request Form

Exemption Request Form is required only when there is an exigency due to the death in the family. After application, a registration confirmation email will be sent to the applicant. Upon arrival, the quarantine officer and the Immigration Bureau may ask you to present them individually, so please carry printed sheets with you. Please note that soft copy on computers, mobile phones, and tablets cannot be accepted.

  • There is no special instruction from the Government of India regarding the format of the PCR test. Please prepare a general English version that has a description such as RT-PCR or real time PCR and the time of the test.

Other

If you are connecting to an Indian domestic flight , you can transfer on the same day or the next day of the arrival of your international flight. Incase of stopover for more than 24Hrs, you will be required to stay for 14 more days and then continue to the final destination.Please check the Quarantine related information in each state.

As per the instructions of the Indian government, it is required for every passenger to wear a safety kit including face shield, mask, alcohol based sanitizer etc. Face shields and sanitizers are distributed at the airport check-in counter. Those who take the middle seats are required to wear a gown as part of their PPE. We will prepare the necessary items according to the number of passengers who are eligible.

Entry Conditions

In accordance with the instructions from the Australian authorities and regardless of nationality, passengers 5 years or older require a negative COVID-19 PCR test certificate (in English) which was obtained within the 72 hours before the scheduled departure time of the first.

Quarantine

In accordance with the instructions from the Australian authorities, passengers entering or connecting in Australia must submit an Australia Travel Declaration at least 72 hours before their departure.
Moreover, all passengers regardless of nationality are required to quarantine for 14 days at a government-designated facility.

Other

Mandatory Mask Wearing

The Australian authorities have mandated the wearing of masks*1 during boarding, inflight, and within Australian airports.

  • *1.Masks
    • Masks must cover the nose and mouth and fit snugly under the chin, over the bridge of the nose and against the sides of the face.

However, the following passengers are exempt from wearing a mask.

  • Children under the age of 12
  • People who struggle to breathe when wearing a mask can present a certificate from a medical facility.
  • People who cannot remove a mask without assistance
  • People assisting a person with a hearing impairment
  • Failure to wear a mask may result in a fine.

North America/South America/Hawaii

Entry Conditions

In accordance with the instructions from the U.S. authorities, all passengers regardless of nationality will require an Attestation and a negative COVID-19 test certificate obtained within the 3 days prior to the international departure. Please be aware that you will not be able to board if you do not fulfill conditions 1 and 2 below.

  1. Before boarding, you must submit an attestation to the airline. (For passengers between 2 and 17 years of age , a parent or guardian must submit this document on their behalf.)
    Please download and fill out the following form (Attestation) and hand it to ANA staff at check-in.
  2. Upon entering the U.S., passengers aged 2 or older are required to provide a negative COVID-19 test certificate obtained within 3 days of departure or documentation showing the passenger's recovery from COVID-19 (a test certificate showing a positive COVID-19 infection within the past 90 days and a document issued by an authorized healthcare provider or public health authority that grants the passenger permission to travel).
    Please ensure that you are also able to present this documentation upon request from the U.S. government or state/local authorities.
    We will also confirm the above certificates and documentation upon check-in. For details, please see the U.S. government (CDC) website.
    You can also find answers to frequently asked questions here.
Passengers traveling to New York

As of September 30, 2020, passengers are required to fill out a Traveler Health Form. Passengers must enter information including their quarantine plans after arriving in New York, their flights, and place of stay. Failure to fill out a Traveler Health Form may result in a fine.

Passengers traveling to Los Angeles

In accordance with the instructions from the local authorities in Los Angeles, international passengers of any nationality 16 years of age or older are required to submit a Traveler Form before entering the United States. Failure to fill out a Traveler Form may result in a fine.

Passengers traveling to Honolulu

Passengers must access the Safe Travels website to register at least 24 hours prior to travel. Please create an account (Japanese page) and fill out the health form (Japanese page). Moreover, please download or print out the QR code obtained after registering all the necessary information prior to departure. You will be required to present this QR code upon arrival in Hawaii.

Pre-Travel Testing Program

Hawaii's pre-travel testing program exempts those who fulfill certain conditions from the 10-day quarantine in Hawaii. These conditions include visiting a Hawaii State Department of Health-designated medical facility in Japan to take a nucleic acid amplification test (including a PCR test) (Japanese page) approved by Japan's Ministry of Health, Labour and Welfare within the 72 hours before departing Japan, and presenting a Hawaii State Department of Health-designated negative COVID-19 test certificate (written in English). Furthermore, from April 26, 2021, pre-clearance will be available to passengers traveling on ANA flights. ANA staff will prescreen the required documentation upon check-in, thus making it unnecessary to perform the self-isolation exemption procedures with a Hawaii State quarantine officer upon arrival in Hawaii. For details, please see the COVID-19 State of Hawaii Portal (Japanese page).

Temperature Screening Upon Arrival

Upon arrival, an automatic temperature screening system will take passengers' temperatures at the gate. (Young children will have their temperature taken separately by airport staff.)
If passengers arrive in Hawai‘i without valid proof of a negative COVID-19 NAAT, they will be subject to the State of Hawai‘i’s strict 10-day mandatory self-quarantine requirement.
Individuals violating this self-quarantine will be subject to a fine or imprisonment.
After arrival, you will also be required to present a cell phone (or local contact information) on which you will be contactable during the self-quarantine period, so please ensure that your cell phone has sufficient charge before bringing it with you.
For details, please see the State of Hawaii Department of Transportation website (Japanese page).

Quarantine

If You Have Not Been Vaccinated Yet

You will be requested to take a test within 3 to 5 days after arriving in the U.S, and will be asked to self-isolate for 7 days if you test negative. If you do not take a test after arrival, you will be requested to self-isolate for 10 days.
For further details, please see the CDC website. Quarantine measures may differ in some states (airports). We ask passengers to confirm further information.

If You Are Fully Vaccinated

It is recommended to take a test within 3 to 5 days after arriving in the U.S., but you will be exempted from self-isolation requirements.
Being fully vaccinated means that 2 weeks have passed since having your second dose for a 2-dose vaccine (or one dose for a single-dose vaccine).

Other

Mandatory Mask Wearing

The U.S. authorities have mandated the wearing of masks*1 when on board aircraft and within airports (including when boarding or disembarking).

  • *1.Masks
  • Must cover the nose and mouth without gaping
  • Must be securely fixed to the head with ear loops or elastic bands that go behind the head.
  • However, items such as scarfs, bandanas, face shields, masks with exhalation valves, and masks with slits, holes or other openings are not permitted.

However, the following passengers are exempt from wearing a mask.

  • Infants under the age of 2
  • People who have any of the conditions stipulated in the American with Disability Act (42 U.S.C. 1201) (Those who cannot put on or remove a mask on their own due to a cognitive impairment, speech impairment, or movement disorder)

For further details, please see the CDC homepage. Mask-wearing restrictions may differ in some states (airports).

Entry Conditions

In accordance with the instructions from the Canadian authorities, passengers 5 years of age and older who are entering the country require a negative COVID-19 PCR test certificate obtained within 72 hours prior to departure. For details, please see eTA (Electronic Travel Authorization) Application for Entry into Canada.

Quarantine

Regardless of nationality, all passengers arriving in Canada must submit quarantine information and contact information through ArriveCAN in advance. If you do not submit the form before departure, you may be fined or denied entry to Canada.
In addition, passengers will be subject to a COVID-19 test upon entering the country and will be required to quarantine at a government-designated hotel for a period of 3 days (3 nights) until they receive their test result. Travellers are responsible for fees, including testing, hotel stay and all other associated expenses.
 For information on reserving a hotel, please see the Government of Canada website.
Moreover, after the 3-day quarantine period at the government-designated hotel has finished, you will be required to quarantine at your home or another location for a further 11 days (meaning that you will quarantine for a total of 14 days from the day of your arrival).

  • Unaccompanied minors and so on may be exempt from the need to quarantine in a government-authorized hotel.
  • Please make a reservation for a Canadian government-designated hotel before traveling to Canada.

Other

Mandatory Mask Wearing

The Canadian authorities have mandated the wearing of masks or face coverings*1 that sufficiently covers the nose and mouth at all times when on board aircraft and within Canadian airports.

  • *1.Face coverings
    • Must cover the nose and mouth without gaping
    • Items such as face shields, masks with exhalation valves, bandanas and neck warmers cannot be used.

However, the following passengers are exempt from wearing a mask.

  • Infants under the age of 2
  • People who have a medical certificate indicating they cannot wear a mask for medial reasons
  • People who cannot remove a non-medical face mask or face covering without assistance for health-related reasons

Please see the Government of Canada Homepage for further details.

Entry Conditions

In accordance with the Mexican authorities, passengers must complete the Questionnaire of Identification of Risk Factors in Travelers (Spanish page).

Other

Mandatory Mask Wearing

The Mexican authorities have recommended the wearing of masks in public facilities.

Europe

Entry Conditions

In accordance with the U.K. authorities, passengers aged 11 or over who are traveling to the U.K. or connecting at Heathrow Airport, London must present a negative COVID-19 test certificate upon arrival. This certificate must be obtained within 3 days before departure.
Please note that passengers who cannot present a negative COVID-19 test certificate upon arriving in the U.K. may be fined.
For information on the different tests available and so on, please see Guidance and TeCOT (link acquired from the British Embassy Tokyo official twitter account). (TeCOT helps overseas travelers find and request reservations at medical institutions for PCR testing, etc.)

In addition, passengers attempting to enter the U.K. 10 days or less after visiting a country on the banned travel list, also known as the red list will be refused entry. (Exceptions apply for those with special reasons.) For details, please see the webpage on the U.K. Government's entry restrictions.

Quarantine

In accordance with the U.K. authorities, passengers arriving in the U.K. or connecting at Heathrow Airport, London must submit the online passenger locator form beforehand. This form can be submitted from 48 hours before your scheduled arrival time in the U.K., so please be sure to submit it before your arrival. As you may be asked to present your submitted form when passing through immigration in the U.K., we ask that you print out a copy of the form or save it as a screenshot on your mobile device so that you can present it upon request.

Furthermore, all passengers entering the U.K. from Japan must self-isolate for 10 days and must take 2 PCR tests after arrival. (The first test must be taken on the first or second day in the U.K., and the second one on the eighth day or thereafter. Passengers who are only connecting at Heathrow Airport, London do not need to take the tests.) Please reserve your tests before arrival and then complete the passenger locator form. Please note that, if you are self-isolating in England, you can stop isolating early upon receiving a negative result from a designated testing facility. For details, please see the Test to Release for international travel page.

Other

Mandatory Mask Wearing

The U.K. authorities have mandated the wearing of masks in public transport.

However, the following passengers are exempt from wearing a mask.

  • Children under the age of 11
  • People who cannot put on, wear, or remove a mask because of a physical or mental illness or impairment

For example, please see the GOV.UK website.

Failure to comply with self-isolation requirements (including passenger locator form submission and PCR tests) and to wear a mask on public transport may result in a fine.

Entry Conditions

From June 9, 2021 all travellers who are aged 11 years or more from Japan to France need to show a proof of a complete vaccination, or a negative COVID-19 result of a RT-PCR test or a biological test enabling the detection of the N protein, taken no more than 72 hours before departure, at check-in and arrival.
Travellers are responsible for arranging their own test.

Following voluntary declarations are required;

  1. He or she does not present any symptoms of COVID-19 infection.
  2. He or she is not aware of having been in contact with a confirmed case of COVID-19 in the 14 days preceding their trip.

The French government sets requirements for the complete vaccination.

  1. Vaccines are authorized by European Medicines Agency (EMA).
    • As of June 9, 2021, vaccines of Pfizer, Moderna, AstraZeneca, and Johnson & Johnson are authorized.
  2. The complete vaccination is valid in the cases below.
    • The 14 days period runs after the administration of the second dose for the vaccines of Pfizer, Moderna, and AstraZeneca.
    • The 28 days period runs after the administration of the first dose for the vaccines of Johnson & Johnson.
    • The 14 days period runs after the administration of the first dose who have been infected with COVID-19 before the vaccination (only one dose is needed).

Please confirm other information on the French Ministry of the Interior, the Embassy of France in Japan or the Embassy of Japan in France websites.

Entry Conditions

Strengthening of Restrictions for Entry to Germany

Passengers entering Germany or connecting to member countries of Schengen agreement at German airports* are required to present proof of negative test for SARS-COV-2. Children under the age of 6 are exempted.

  • PCR test : Those taken 72 hours before entering Germany.
  • Antigen test : Those taken 48 hours before entering Germany.

The test method is valid if it is one of PCR method, LAMP method and TMA method in Japan.
Passenger who have a vaccination certificate or a certificate of recovery from infection are exempt from taking a negative certificate.

  • Passengers passing the passport control at German airports and connecting to member countries of the Schengen agreement are required a negative certificate.
    Passengers connecting without entry (to outside the Schengen area) are not required a negative certificate when connecting in German airports, however please be aware of immigration restrictions and quarantine measures in your final destination country.

For details, please see the Embassy of Japan in Germany (Japanese page) website.

Quarantine

In accordance with the instructions from the German authorities, passengers who have visited a country specified by the Robert Koch Institute (German page) within the 10 days before entering Germany are required to submit a digital registration on entry beforehand and to quarantine for 10 days at their home or another location after entering Germany.

Other

Mandatory Mask Wearing

The German authorities have mandated the wearing of masks*1 on public transport, within stores, etc.

  • *1.Masks
  • OP masks (surgical masks/non-woven fabric masks), KN95/N95 masks or FFP2 masks must be used.
  • Face shields, mouth shields, masks with valves, handkerchiefs, bandanas, scarfs, Buff masks, and woven masks are not permitted.
  • Failure to wear a mask may result in a fine.

For details, please see the Embassy of Japan in Germany (Japanese page) website.

Quarantine

In accordance with the instruction from the Belgium authorities, passengers who will stay in the country for 48 hours or more must complete the Public Health Passenger Locator Form within the 48 hours prior to departure. Upon arriving in Belgium, you will then be required to present the QR code issued to you. Please note that if you enter Belgium on business, you will need to fill in the Business Travel Abroad (BTA) Form and then complete the Passenger Locator Form (PLF).

Furthermore, all passengers who have been abroad for 48 hours or more before entering Belgium are required to quarantine for 7 days at their home or another location after entry.
In addition, passengers traveling to Belgium from the U.K., South Africa and South America are required to quarantine for 10 days at their home or another location after entry.

For further details, please see The Ministry of Foreign Affairs of Belgium homepage.

Entry Conditions

Passengers connecting at Heathrow Airport, London

You will require a negative COVID-19 test certificate for a test taken within the 3 days before departure.
For information on the different tests available and so on, please see Guidance and TeCOT (link acquired from the British Embassy Tokyo official twitter account). (TeCOT helps overseas travelers find and request reservations at medical institutions for PCR testing, etc.)
You must also complete the passenger locator form beforehand.
Please refer to “Passengers traveling to United Kingdom” for more details.

Strengthening of Restrictions for Entry to Germany

Passengers entering Germany or connecting to member countries of Schengen agreement at German airports* are required to present proof of negative test for SARS-COV-2. Children under the age of 6 are exempted.

  • PCR test : Those taken 72 hours before entering Germany.
  • Antigen test : Those taken 48 hours before entering Germany.

The test method is valid if it is one of PCR method, LAMP method and TMA method in Japan.
Passenger who have a vaccination certificate or a certificate of recovery from infection are exempt from taking a negative certificate.

  • Passengers passing the passport control at German airports and connecting to member countries of the Schengen agreement are required a negative certificate.
    Passengers connecting without entry (to outside the Schengen area) are not required a negative certificate when connecting in German airports, however please be aware of immigration restrictions and quarantine measures in your final destination country.

For details, please see the Embassy of Japan in Germany (Japanese page) website.

Passengers connecting to a member country of the Schengen Agreement(*) via Germany (Frankfurt Airport)

Connections are only permitted in the following cases.

  1. If you are eligible for long-term stay in the Destination Country:
  2. If you hold a clarification document which is issued by authority of the final destination country (or the next transit country) and the ticket to the final destination.
    (The document requires proof of (1) no immigration restrictions or (2) proof of entry permit for the country (final destination). Documents should be written in English, e.g. a copy of a country’s web page)

It is the passenger’s responsibility to show proof of their own immigration status (see (2) above) if asked to do so by immigration officers.
Please note that the operation of immigration restrictions may be subject to change in the future, so please check for the latest information.

  • Schengen Agreement member countries
    Iceland, Italy, Estonia, Austria, Netherlands, Greece, Switzerland, Sweden, Spain, Slovakia, Slovenia, Czech Republic, Denmark, Germany, Norway, Hungary, Finland, France, Belgium, Poland, Portugal, Malta, Latvia, Lithuania, Liechtenstein, Luxembourg

Passengers are admitted to transfer to Countries other than a member country of the Schengen Agreement.

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