CSR Promotion System

Advancing the Priority Issues of the Medium-Term CSR Policy

With the hosting of the Rugby World Cup 2019 and the Tokyo 2020 Olympic and Paralympic Games, Japanese companies will attract greater international attention going forward. In this environment, the ANA Group's true worth as a responsible enterprise operating in the global market will be put to the test. The Medium-Term CSR Policy was formulated to reflect the group's respect for global social norms such as the United Nations Global Compact and ISO 26000. As we implement this policy, we will further strengthen our PDCA functions across the entire group based on stakeholder feedback obtained through a variety of communication channels. We will advance our CSR activities to the next stage by identifying issues that have a particularly high social significance and a large impact on our business operations.

Strengthening Group-Wide Governance

In the fiscal year ended March 2015, the group formulated the Social Responsibility Guidelines, which serve as a code of conduct that all group executives and employees must observe. The guidelines were drawn up by revising the existing ANA Group Code of Conduct to firmly entrench group-wide PDCA functions in the course of implementing the Medium-Term CSR Policy. To make the guidelines known to all personnel, the group has prepared briefing materials, training tools and other resources that clearly convey the conduct expected of every group executive and employee. Other activities include granting awards to recognize group activities that harness innovative ideas to help solve social issues and enhance the group's corporate value. Moreover, the group is working to increase the human rights awareness of employees in a variety of ways. These include hosting dialogue sessions on the theme of human rights with external experts.

Participation in the UN Global Compact

The ANA Group has participated in the UN Global Compact since 2008. The UN Global Compact is a voluntary undertaking that companies and other organizations can join to help build a global framework for achieving sustainable growth. The signatory companies are required to observe 10 principles in the areas of human rights, labor, the environment and anti-corruption in their business activities.