The ANA Group's ESG management promotion aims to fulfill its social responsibility by communicating with various stakeholders (customers, employees, shareholders, investors, business partners, national and local governments, local committees, etc.), allowing us to accurately identify social needs and take suitable measures. Moreover, the group aims to ensure the security interest of society as well as our own sustainable growth, thereby creating social and economic value concurrently in order to continue contributing to the creation of future society.
Based on this philosophy, the ANA Group pursues ESG management according to the following tenets:
- We will demonstrate sound business management by conducting all of our business activities with the utmost priority on safety and under strict compliance, while ensuring thorough risk management that enables accurate and immediate action to be taken in times of crisis.
- We will strive to address environmental and social issues through our corporate activities and contribute to the development of a sustainable society.
In 2008, the ANA Group joined the United Nations Global Compact. The UN Global Compact is a movement joined voluntarily by companies and organizations to build a global framework for achieving sustainable growth. We identify opportunities and risks through engagement with stakeholders in Japan and around the world, pursuing initiatives toward the creation of social value and economic value from a global perspective.
Themes of ESG Management by Stakeholder Group
|Stakeholder Group||Major Themes of ESG management promotion
Pursuit of safety and security / Respect for human rights
|Customers||Improvement of safety, convenience, and comfort
Provision of universal services
|Shareholders and investors||Accomplishment of value creation targets, issuance of shareholder returns
Timely and appropriate disclosure of information
|Business partners||Fair operating practices
Promotion of ESG Management through the supply chain
|Employees||Cultivation of human resources
Promotion of diversity and inclusion
|Environment||Control CO2 emissions and other environmental burdens|
|Communities||Stimulating economies through regional revitalization, performing social contribution activities in the areas where we operate|
We established the Group ESG Management Promotion Committee according to the Group ESG Management Promotion Committee Regulations. This committee, which operates under the guidance of the president, consists of the Chief ESG Promotion Officer (as chair), ANA HOLDINGS and group company directors, executive officers, and full-time Audit & Supervisory Board members of ANA HOLDINGS. The committee establishes core policies, formulates proposals, and deliberates matters related to ESG management promotion. After deliberations, important matters are elevated to the board of directors, the Audit & Supervisory Board, and the Group Management Committee, ensuring the smooth promotion of ESG management within the group. Based on these regulations, each group company has an appointed ESG Promotion Officer (EPO) as a supervisor of ESG management promotion and ESG Promotion Leaders (EPLs) to lead their organization's ESG management promotion.
FY2017 to FY2020 Medium-Term CSR Targets
|Material Issues||Future Initiatives|
|Environment||Initiatives to control CO2 emissions
|Material Issues||Future Initiatives|
|Engage in United Nations Guiding Principles on Business and Human Rights
Diversity & Inclusion
Customer Diversity Initiatives
Encouraging Employee Diversity & Inclusion
Regional Revitalization Initiatives
Social Contribution Programs
Promotion of ESG Management and Contribution to SDGs
The ANA Group engages in management reflecting considerations of environment, social, and governance (ESG), aiming for sustainable growth by creating social value and economic value simultaneously. We aim for co-existence and co-creation with future society through our global business activities, contributing to the Sustainable Development Goals (SDGs) of the United Nations.
Initiatives for Internal Promotion
The ANA Group established the Social Responsibility Guidelines PDF Opens in a new window.In the case of an external site,it may or may not meet accessibility guidelines. to serve as a mandatory rule for group executives and employees. These guidelines reinforce the foundations of ANA Group ESG management. In line with these guidelines as a code of conduct to contribute to a better, more sustainable society with honesty and integrity, we strive to conduct internal employee education and awareness surveys for better understanding and participation.
Social Responsibility Guidelines
- We will provide security and satisfaction to customers and society.
- We will obey the statutes and rules of each country and area.
- We will manage information appropriately and communicate with integrity.
- We will respect human rights and diversity.
- We will take actions that reflect consideration for the environment.
- We will help to build a positive society.
Environmental and Social Activities Policy
Through our motto of "Trustworthy, Heartwarming, Energetic!" we will support efforts to build better people, better regional communities, and a better planet so that we may build a better future.
Building a Better Planet
|Social Contribution Activities
Building Better People and Communities
|Conducted Through Our Business||
Activities to reduce our impact on the environment, with the focus on reducing the CO2 emissions of our core air transport business.
Becoming the Wings of Society
Activities to increase the appeal of people and communities around the world by connecting them through air transport.
|Conduct with Communities As Corporate Citizens||
Land and Sea
Environmental activities which are conducted in conjunction with local communities.
Fostering Children's Wings
Activities which foster the dreams of children around the world and encourage them to forge their own paths to the future.
Supply Chain Initiatives
The ANA Group aspires, through our business activities, to achieve what is proclaimed in our mission statement: "Built on a foundation of security and trust, 'the wings within ourselves' help to fulfill the hopes and dreams of an interconnected world."
Amid the growth of the global market economy on one hand, we face a heightened sense of crisis in recent years about the sustainability of our planet, as we see clear evidence of depletion of finite natural resources, water shortages, global warming, and other environmental issues. Industrial accidents and human rights issues, moreover, have come to the surface on companies' supply chains that now extend across the globe, and these social issues are becoming increasingly more serious. Against this background, companies are required not only to comply with countries' laws, regulations, and rules, but also to act by respecting internationally recognized standards and principles, in both letter and spirit, in all aspects of their business activities and to contribute to bringing about a sustainable society.
The ANA Group hopes not only to provide services that are safe and give a sense of security to our customers, but also to exercise initiative in our procurement activities to promote regional and global undertakings that provide better care for society and the environment and to contribute to creating social value.
As part of those efforts, the ANA Group has established the ANA Group Basic Procurement Policy, as stated below, to promote sustainable procurement activities across our supply chains.
Basic Procurement Policy
- The ANA Group has an open-door policy in our procurement activities, giving access to both domestic and foreign suppliers. Our procurement activities will comply with related laws, regulations, and rules, and will be based on fair, equitable, transparent processes under the principle of free competition. The ANA Group will endeavor to develop mutual trust and complementarity with our business partners.
- The ANA Group will engage in responsible procurement activities that address human rights and environmental concerns.
- The ANA Group will promote innovation and meet customers' expectations by working with suppliers who give priority to assuring quality, setting appropriate prices, and meeting delivery dates and who have a stable foundation for business management and adaptability to change.
- The ANA Group will generate social and economic value from across our supply chains and contribute to creating a more sustainable world.
Supplier Code of Conduct
The ANA Group drew up the ANA Group Supplier Code of Conduct, following on the establishment of the ANA Group Basic Procurement Policy. We would like to have an understanding of all of our suppliers related to the ANA Group’s services and products to work together with the ANA Group in complying with this Code of Conduct.
Please read and understand the purpose and contents of the ANA Group Supplier Code of Conduct. We ask for your cooperation in working with the ANA Group in realizing a more sustainable world.
|1.Quality Assurance and Business Continuity Plan||
|2.Compliance and Anti-Corruption Measures||
|4.Safety and Sanitation||
|6.Contribution to Local Communities||
The ANA Group Supplier Code of Conduct makes reference to international human rights standards, such as the United Nations Guiding Principles on Business and Human Rights, the International Bill of Human Rights (specifically the Universal Declaration of Human Rights and the International Covenant on Civil and Political Rights and the International Covenant on Economic, Social and Cultural Rights), the basic rights at work and the core labor standards set out in the International Labour Organization Declaration on Fundamental Principles and Rights at Work, other international treaties on the human rights of workers that also cover such matters as wages and working hours, and the United Nations Declaration on the Rights of Indigenous Peoples.
Food Supply Chain Management
In January 2017, the ANA Group became the first Japanese company to join the Bluenumber Initiative. Bluenumber, operated by the Bluenumber Foundation in New York, is a global initiative aiming to create a supply chain platform for food.
Interest in food safety and traceability, environmental conservation in production processes, and respect for human rights related to production activities is rising around the world. We intend to use the Bluenumber platform for in-flight meals and other food-related activities to strengthen our food supply chain management.