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Miles - more accessible more worldwide! More ways to earn and use your miles! Miles - more accessible more worldwide! More ways to earn and use your miles!

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Information about ANA WORLD HOTEL and ANA WORLD CAR RENTAL

Point 1

Browse more than 1,500,000 hotels as well as various rental car companies across the world!

Point 2

Earn miles when making reservations online!

Point 3

Pay with your miles when making reservations for hotels and rental cars across the world!
Payments made with miles are not eligible for mileage accrual.

Point 4

Use your credit card or miles to make payments!
Payments made with both a credit card and miles are not eligible for mileage accrual.

Point 5

For some hotels within the ANA WORLD HOTEL lineup, payment must be made at the hotel itself!

  • Clicking the link will lead to an external partner's website.

  • For protection of personal information, we will follow the policy of the visited site.

  • Please log in first if you wish to accrue or redeem miles with this service.

  • Miles will be earned according to the amount used only for full credit card payments.
    Miles will not be accumulated if you make a payment using both a credit card and miles.

Inquiries about ANA WORLD HOTEL and ANA WORLD CAR RENTAL

ANA WORLD HOTEL
ANA WORLD CAR RENTAL

Inquiries via Website Regarding How to Use ANA WORLD HOTEL/ANA WORLD CAR RENTAL and Reservations/Services

If you have a question or feedback regarding a reservation, please click on the Customer Support button below to contact us.

  • Clicking the link will lead to an external partner's website.
    For protection of personal information, we will follow the policy of the visited site.

ANA WORLD HOTEL

Inquiries over the Phone Regarding How to Use ANA WORLD HOTEL and Reservations/Services

When making inquiries by phone, please be sure to have your "reservation ID number" and "Credit card number (last 4 digits) entered at time of reservation" ready.
Only ANA WORLD HOTEL inquiries can be handled. If you would like to inquire about ANA WORLD CAR RENTAL, please click on the Customer Support button to the left to do so.

(Within Japan)

(Overseas)

All day : 09:00-21:45(JST) ; available in Japanese
All day : 24hours ; available in English

  • Calls will be responded by Hotel suppliers.

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