Information about ANA WORLD HOTEL
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and pick the perfect one
for you.
Book with us and earn
miles on your hotel
reservations.
Pay with your miles
when making
reservations for hotels
across the world!
Use your credit card or
miles to make
payments!
For some hotels within the
ANA WORLD HOTEL lineup,
payment must be made at
the hotel itself!
- Clicking the link will lead to an external partner's website.
- For protection of personal information, we will follow the policy of the visited site.
- Please log in first if you wish to accrue or redeem miles with this service.
- Miles will be earned according to the amount used only for full credit card payments.
Miles will not be accumulated if you make a payment using both a credit card and miles.
Inquiries about ANA WORLD HOTEL
Inquiries via Website Regarding How to Use ANA WORLD HOTEL and Reservations/Services
If you have a question or feedback regarding a hotel reservation, please click on the Customer Support button below to contact us.
- Clicking the link will lead to an external partner's website.
For protection of personal information, we will follow the policy of the visited site.
Inquiries over the Phone Regarding How to Use ANA WORLD HOTEL and Reservations/Services
When making inquiries by phone, please be sure to have your "reservation ID number" and "hotel ID number" ready.
03-5767-9333
(Within Japan)
81-3-5767-9333
(Overseas)
All day : 09:00-22:00(JST) ; available in Japanese
All day : 24hours ; available in English
- Calls will be responded by Hotel suppliers.
Inquiries Related to ANA Mileage Club
Inquiries by phone
Inquiries about Mileage (Select 3):
Monday - Saturday 9:00a.m. - 5:00p.m.(except Sundays, National holidays and New Year holidays)