Other Services

Indicates an award or service that is available to customers with standard ANA Cards.

Indicates an award or service that is available to customers with ANA Wide Cards.

Indicates an award or service that is available to customers with ANA Wide Gold Cards, ANA Diners Cards, and ANA American Express® Gold Cards.

Indicates an award or service that is available to customers who are ANA Card Premium cardholders.

Depending on the type of ANA Card, the redemption rate will vary when redeeming at least 50,000 miles.
Please refer to the ANA SKY COINS (Redeem with Miles) page for details.

ANA Card Premium primary cardholders can enjoy free access to ANA lounges when using domestic flights.
Simply present the ANA Card Premium when entering the lounge.
Click here to view the eligible lounges that can be used.

We offer the following types of event throughout the year: events which members can join using their miles, and invitation-only events for members. These include tours of the ANA Maintenance Facility where our maintenance personnel work, and cultural events designed to enrich your daily life.

Examples of Main Events

• ANA Maintenance Facility Tour
• ANA Sky Audio (ANA Entertainment Hall) Official Recording
• ANA Card Special Day at KidZania Tokyo and KidZania Koshien
• Yokohama F Marinos' Match Viewing from Special Seats/Rooms, etc.

• *Please see the event board for information on events. (Text is available in Japanese only.)

Standard, Wide, Super Flyers, Wide Gold, Super Flyers Gold, Diners, Diners Super Flyers, ANA American Express® Card, ANA Card Premium

• *Not available with ANA JCB Card ZERO.

For details, please refer to the following pages.
Standard ANA Card
ANA Gold Card
ANA Card Premium

Inquiries

Tokio Marine & Nichido Fire Insurance Co., Ltd.

03-3285-1731

Hours: 9:00 a.m. - 12:00 p.m., 1:00 p.m. - 5:00 p.m. (closed weekends and national holidays)

Inquiries

Mitsui Sumitomo Insurance Co., Ltd.

0120-658-811

Hours: 9:15 a.m. - 5:00 p.m. (all year round)

Inquiries

[International travel / Domestic travel]
NIPPONKOA JCB accident report desk (exclusively for JCB Card automatic incidental insurance)

0120-258-554 (also accessible for mobile phone users)

Hours: 9:00 a.m. - 5:00 p.m. (closed weekends and national holidays)

Inquiries

NIPPONKOA Insurance Co., Ltd. Main office, Business section 6, Division 3

03-3231-2405

Hours: 9:00 a.m. - 5:00 p.m. (closed weekends and national holidays)

Inquiries

Tokio Marine & Nichido General international support desk

• 0120-828-929
• 81-3- 6758-2460 (Collect Call)

• Service Hours
• Before occurrence of accident: 9:00 a.m. - 5:00 p.m. (closed weekends and national holidays)
• After occurrence of accident: 24 hours a day (available year round)

Inquiries

Tokio Marine & Nichido General international support desk

• 0120-562-522
• 81-3-6758-2459 (Collect Call)

• Service Hours
• Before occurrence of accident: 9:00 a.m. - 5:00 p.m. (closed weekends and national holidays)
• After occurrence of accident: 24 hours a day (available year round)

Inquiries

American Express® Insurance Hotline

0120-234586

Hours: 9:00 a.m. – 5:00 p.m.(closed weekends and national holidays)

• Frequently Asked Questions