In-flight Sales on ANA Domestic and International Flights

ANA SKY SHOP brings the enjoyment of shopping to the skies.
This service offers an excellent selection of limited-edition items available exclusively on board ANA flights, as well as original ANA products developed in collaboration with leading brands.
ANA Card members making a purchase with an eligible card will receive a 10% discount.
The same members can also earn even more miles with their purchases (excludes some products).

Mileage Accrual

Mileage Accrual Rate

JPY 100 (incl. tax) = 1 mile

Mileage Accrual Eligibility

ANA Japan Domestic and International Flights

Paid in-flight service products with a selling price of JPY 1,000 or more

* Please note that mileage accrual is not available for products under JPY 1,000.

How to Accrue Miles

Present your ANA Mileage Club Card or ANA Card when purchasing an in-flight sales product. Miles can be earned even if an ANA Card is not used for payment.

Mileage Accrual When Paying with Apple Pay/iD/QUICPay™

  • iD payments with ANA VISA Cards or ANA MasterCards are not eligible for ANA Card Miles Plus.
    Furthermore, Apple Pay payments with ANA VISA Cards or ANA MasterCards are made using iD and are therefore not eligible for ANA Card Miles Plus.
  • QUICPay™ payments with ANA JCB Cards are not eligible for ANA Card Miles Plus.
    Apple Pay payments with ANA JCB Cards are made using QUICPay™ and are therefore not eligible for ANA Card Miles Plus.
  • *QUICPay™ or Apple Pay payments made with ANA American Express Cards are not eligible for ANA Card Miles Plus.

Mileage Accrual Date

After the purchase, approximately 1-2 months will be required for the miles to be credited to the mileage balance.

Retroactive Mileage Registration

Retroactive mileage registration is not permitted.

Reservations and Inquiries

ANA In-flight Sales (Domestic Flights)

Telephone

A-style Customer support desk

Toll-free number (NTT) 0120‐257‐150 (Only in Japanese)

Monday to Friday:09:00-18:00 (JST)

Saturday, Sunday, Holidays:09:00-17:00 (JST)

(excluding year-end and New Year holidays)

ANA In-flight Sales (International Flights)

Telephone

Toll-free number (NTT) 0120-283-757

Telephone 03-6253-7282 (Toll Call Number)

Monday to Saturday: 09:00-17:00 (JST)

(Not available on Sundays, national holidays, and the year-end/New Year holiday period.)

For customers calling from outside Japan.

Telephone +81-3-6253-7282 (Toll Call Number)