Shangri-La Hotel and Resorts

Shangri-La Hotel and Resorts

Based in Hong Kong, the history of "SHANGRI-LA Hotels & Resorts" started with a deluxe Hotel in 1971 in Singapore and we have now become one of the leading management companies for deluxe hotels in Asia.
We now operate many hotels in main cities across the Asia Pacific and Middle East areas, as well as at popular resort locations. SHANGRI-LA Hotel opened in Tokyo for the first time in Japan in March 2009. Every hotel has received many prestigious hotel awards and welcomes guests for business or pleasure occasions with hospitality in the special Asian SHANGRI-LA way.

Earning Miles

Accrual Miles 500 miles per stay
Accrual Conditions

Please see Mileage Accrual Terms and Conditions.

After the stay, approximately 1-2 months will be required for the miles to be credited to the mileage balance.

Mileage Accrual Method
  • Customers can choose to accrue miles or Golden Circle Award Points when staying at room rates eligible for mileage accrual at Shangri-La Hotels, Shangri-La Resorts, Traders Hotels, or Kerry Hotels.
  • Please see How to Accrue Miles.
Mileage Accrual Period
  • Please allow approximately 1-2 months to confirm mileage accrual after stay.
Retroactive Registration

Please contact the following for retroactive registration of mileage.

*For further details, please see Retroactive Mileage Registration.

Send retroactive mileage registration requests to

  • Shangri-La Hotels and Resorts
  • Tel.: 03-5288-5668
  • FAX: 03-5288-5660
  • Mon. - Fri. 9:30 a.m. - 6 p.m. (except Sat., Sun., National Holidays and Year End / New Year Holidays)
  • 100-0006
  • 11/F Tokyo Kotsu Kaikan Bldg, 2-10-1, Yurakucho, Chiyoda-ku,
  • From overseas
  • Tel: +81 3 5288 5668
  • FAX: +81 3 5288 5660


Shangri-La Hotels and Resorts

Please use the toll-free number when dialing from outside Tokyo (03 area code).

Mon. - Fri. 9:30 a.m. - 6 p.m.(except Sat., Sun., National Holidays and Year End / New Year Holidays)