Tokyu Hotels operates hotels under the concept of "Comfortable hospitality" throughout Japan from Hokkaido in the North to Miyakojima, Okinawa in the South. The Capitol Hotel Tokyu is our flagship property and there is also a luxury "Tokyu Hotel," a stylish "Excel Hotel Tokyu," and functional business class hotels such as "Tokyu Inn." "Tokyu Resort" promises high-grade relaxation and "Hotel Tokyu BIZFORT" merges relaxation and functional space to welcome all guests.

  • Due to the closure of the hotel, our partnership with the Nagoya Sakae Tokyu REI Hotel has ended as of March 31, 2022.

Earning Miles

Accrual Miles
  • 200 - 500 miles per night
  • * Certain hotels are not eligible
Accrual Conditions
Mileage Accrual Method
Mileage Accrual Period
  • Please allow approximately 1-2 months to confirm mileage accrual after stay.
Retroactive Registration

Please contact the following for retroactive registration of mileage.

*For further details, please see Retroactive Mileage Registration.

Send retroactive mileage registration requests to

  • Tokyu Hotels Comfort Members Office (Japanese)
  • 0120-957-101
  • Business hours: Monday to Friday, 10:00-18:00 (JST); not available on weekends, national holidays, January 9, May 1, and the year-end/New Year holiday period.
  • 150-0043
  • Goto Ikuei Bldg. 3F, 1-10-7 Dogenzaka, Shibuya-ku, Tokyo
  • Please see Reservations/Inquiries for the telephone number.

Reservations/ Inquiries

Tokyu Hotels Reservation dial (Japanese)

Please use the toll-free number when dialing from outside the Tokyo 03 area.