Information
  • As of March 26, you can search how to access your departure airport or travel onward from your arrival airport using the official ANA app!
    For the ANA website, this service will be available for international flights from April 1, and for Japan domestic flights from around July. 
    • Service start dates are subject to change.

Service Overview

This service offers a seamless travel experience by integrating up-to-date flight status information and location information such as the terminal, boarding gate and security checkpoint with transit planner search services to provide you with comprehensive route information for your entire journey. This covers getting to the departure airport and onto your flight, as well as traveling onward to your final destination after disembarkation. Thanks to our partnerships with ground transportation providers*1, you can also reserve and purchase tickets for getting to your departure airport*2.

  • *1.We are gradually expanding our partnerships with ground transportation providers.
  • *2.Reservations will be made via the ground transportation provider's website.

Eligible Flights

Japan Domestic Flights

ANA-operated flights or codeshare flights with an ANA flight number operated by our partner airlines (aircraft and crew)

International Flights

ANA-operated flights (excludes codeshare flights operated by other airlines)

  • Airport access searches are not available for airports outside Japan.

How to Use This Service

After reserving your ANA flight tickets, go to the Reservations screen on the official ANA app My Booking or the Reservation Details screen on the ANA website, and then go to the Airport Access page. Enter your start point and destination, and search how to get to the airport.

  • All images are for illustrative purposes only.

Using the Service on the Official ANA App

Search for Route upon Departure

STEP1

Official ANA App

Select Airport Access on your reservation card.

STEP2

Airport Access Criteria Selection Screen

Enter your start point and time of arrival at the airport, and click Search.

STEP3

Airport Access Search Results

On this screen, you can confirm information for your flight such as how to get to the airport, the terminal, and the boarding gate.

Search for Route upon Arrival

STEP1

Official ANA App

Select Airport Access on your reservation card.

STEP2

Airport Access Criteria Selection Screen

Enter your destination and click Search.

STEP3

Airport Access Search Results

On this screen, you can confirm your flight's scheduled departure time and route information all the way up to your destination.

Using the Service on the ANA Website

Service Start Date on ANA Website

On Reservation Details Screen for International Flights: April 1 (planned)
On Reservation Details Screen for Japan Domestic Flights: Around July (planned)

  • Service start dates are subject to change.

Search for Route upon Departure

STEP1

Login Screen

Log in via the View Reservation page on the ANA website.

STEP2

Flight Ticket Reservation Details Screen

Click on the Airport Access link.

STEP3

Airport Access Search Results

Enter your start point and time of arrival at the airport, and click Search.

STEP4

Airport Access Search Results

On this screen, you can confirm information for your flight such as how to get to the airport, the terminal, and the boarding gate.

Airport Access Search Results

As well as information on how to travel to/from the airport in keeping with the scheduled departure/arrival time of your reserved flight, you can also confirm information such as the terminal, security checkpoint, gate number, and flight status.

  • The information available will differ depending on your flight. Please also note that this information will only be available during certain times.

Japan Domestic Flight

Departures

Applicable Period: From 1 day prior to 1 day after departure
Available Information: Flight status, security checkpoint information*, terminal information*, boarding gate

  • Only available for certain airports.
Arrivals

Applicable Period: From 1 day prior to 1 day after departure
Available Information: Flight status, exit information*

  • Only available for Haneda and Fukuoka airports.

International Flight

Flights Departing from Japan

Applicable Period: From 28 days prior to 2 day after departure
Available Information: Flight status, terminal information*

  • Only available for airports in Japan.
Flights Arriving in Japan

Applicable Period: From 28 days prior to 2 day after departure
Available Information: Flight status, terminal information*

  • Only available for airports in Japan.
  • For arrivals at Haneda Airport, this is only available from 24 hours prior to the scheduled departure time (local time). Confirmed terminal information will be provided once again 2 hours before the arrival of your flight, as terminals are subject to change due to flight status on the day.

  • Route information provided by: Ekispert
  • Railway Service Status: You can also check the status of railway services to see if there are any delays or similar disruptions.
    Railway service status provided by: Rescue Now Co., Ltd.

Partnerships with Ground Transportation Providers

As well as offering a seamless travel experience through the provision of comprehensive route information for your journey to the airport, you can also use Airport Access to reserve and purchase tickets*1 for traveling to the airport thanks to our partnerships with ground transportation providers*2. We are gradually expanding our partnerships with ground transportation providers.
Our partnership with Keisei Skyliner (operated by Keisei Electric Railway Co., Ltd.) will commence as of April 2020.

  • *1.We are gradually expanding our partnerships with ground transportation providers.
  • *2.Reservations will be made via the ground transportation provider's website.

  • Sample images.

System Requirements

PC

Browser Google Chrome (latest version)
Safari (latest version)

Smartphone

OS from iOS 11 from Android 5.0
Browser Safari (latest version) Google Chrome (latest version)