Airport Access

For a seamless travel experience, learn how to get to the departure airport and board your flight as well as how to get to your final destination after disembarkation.

Information

If you already have a reservation, check out "Airport Access" from reservation details right now!

Service Overview

The Airport Access service offers a seamless travel experience by integrating your reserved flight's up-to-date flight status and location information (such as the terminal, boarding gate and nearest security checkpoint) with transit planner search services to provide information on how to get to the departure airport and board your flight as well as how to get to your final destination after disembarkation.
You can also reserve and purchase tickets and other travel services from our ground transportation partners.*

  • Reservations and purchases are made on other companies' websites, with some exceptions.

How to Use This Service

This service is available to those who have already reserved a flight ticket. Go to the My Booking screen on the official ANA app or the Reservation Details screen on the ANA website and then go to Airport Access.

  • All images are for illustrative purposes only.

Official ANA App

If you have a reservation

STEP1
ANA App
MyBooking

Tap the Airport Access button on your reservation card and then select the route you would like to search for. Select either the Departure to Boarding Gate image (to find out how to get to the departure airport and board your flight) or the Arrival Gate to Destination image (to find out how to get to your final destination after disembarkation).

STEP2
Airport Access
Criteria Entry

When selecting the Departure to Boarding Gate image, enter your departure location into the From field and select the time at which you would like to arrive at the airport. When selecting the Arrival Gate to Destination image, enter only your destination into the To field.
You can also switch from searching for departure-related route information to arrival-related route information and enter a transit location.

STEP3
Airport Access
Results

Several possible routes will be displayed. Select the route for which you would like to see more details.

STEP4
Airport Access
Result Details

You can check your route based on your flight details.

ANA Website

If You Have Reserved a Domestic or International Flight Ticket

STEP1
Reservation Details Screen

Press the Reservation Details button at the bottom of this screen, search for the relevant reservation, and then proceed to the Reservation Details screen. If you select "Airport Access (to airport)", you will be shown information on how to get to the departure airport and board your flight. Alternatively, if you select "Airport Access (from airport)", you will be shown information on how to get to your final destination after disembarkation.

STEP2
Airport Access
Criteria Entry

When selecting the Departure to Boarding Gate image, enter your departure location into the From field and select the time at which you would like to arrive at the airport. When selecting the Arrival Gate to Destination image, enter only your destination into the To field.
You can also switch from searching for departure-related route information to arrival-related route information and enter a transit location.

STEP3
Airport Access
Results

Several possible routes will be displayed. Select the route for which you would like to see more details.

STEP4
Airport Access
Result Details

You can check your route based on your flight details.

In addition to station and place names, you can now select more specific departure locations and destinations on the map.

Location Search Function on Map

Criteria Input Screen
"Select on Map"

Move around Map
to Select Your
Preferred Location

Criteria Input Screen
The Selected Address
Will Be Shown

Result Details Screen
Select "Check Route"

Display Route
on the Map

  • All images are for illustrative purposes only and subject to change.

Airport Access Search Results

As well as information on how to travel to/from the airport in keeping with the scheduled departure/arrival time of your reserved flight, you can also confirm information such as the terminal, security checkpoint, airport map, boarding gate number, and flight status.

  • The information available will differ depending on your flight. Please also note that this information will only be available during certain times.

Up-to-Date Flight Status Display for ANA Flights

Japan Domestic Flights

Terminal number, up-to-date departure/arrival times, flight cancellation announcement, boarding gate, arrival exit (for Haneda and Fukuoka only), nearest security checkpoint (for Haneda only)

International Flights

Terminal number, up-to-date departure/arrival times, flight cancellation announcement

  • You can also check the status of railway services to see if there are any delays or similar disruptions.
    Railway service status provided by: Rescue Now Co., Ltd.

Reservation and Payment of Partners' Services

The ground transportation and other services available for your route will be displayed in the search results.
You can click the reservation buttons/banners shown to seamlessly reserve and pay for these services.

  • This image of departure-related route search results is provided for illustrative purposes only.

Eligible Flights

Japan Domestic Flights

ANA-operated flights or codeshare flights with an ANA flight number operated by our partner airlines (aircraft and crew)

International Flights

ANA-operated flights (excludes codeshare flights operated by other airlines)

  • Airport access searches are not available for airports outside Japan.

Partnerships with Ground Transportation and Various Other Service Providers

You can easily purchase the train and bus tickets that are available for the route for which you have searched.*
You can also enjoy excellent ticket deals that are exclusively available through Airport Access.
Furthermore, Airport Access provides information on hotel and rental car services in the vicinity of the destination airport to make your journey even smoother.

  • For certain services, reservations will be made via the relevant ground transportation provider's website.

Our Partners (to be increased gradually)

  • The symbol "⇒" indicates the destination.
  • The symbol "⇔" indicates the locations between which the service is operated.

System Requirements

PC

Browser Google Chrome (latest version)
Safari (latest version)

Smartphone

OS from iOS 11 from Android 5.0
Browser Safari (latest version) Google Chrome (latest version)

If you already have a reservation, check out from reservation details right now!