Airport Access
For a seamless travel experience, learn how to get to the departure airport and board your flight as well as how to get to your final destination after disembarkation.
- Information
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- We are currently increasing the services that you can easily reserve and purchase through Airport Access!
If you already have a reservation, check out "Airport Access" from reservation details right now!
Service Overview
The Airport Access service offers a seamless travel experience by integrating your reserved flight's up-to-date flight status and location information (such as the terminal, boarding gate and nearest security checkpoint) with transit planner search services to provide information on how to get to the departure airport and board your flight as well as how to get to your final destination after disembarkation.
You can also reserve and purchase tickets and other travel services from our ground transportation partners.*
- Reservations and purchases are made on other companies' websites, with some exceptions.
How to Use This Service
This service is available to those who have already reserved a flight ticket. Go to the My Booking screen on the official ANA app or the Reservation Details screen on the ANA website and then go to Airport Access.
- All images are for illustrative purposes only.
Official ANA App
If you have a reservation
ANA App
MyBooking
Tap the Airport Access button on your reservation card and then select the route you would like to search for. Select either the Departure to Boarding Gate image (to find out how to get to the departure airport and board your flight) or the Arrival Gate to Destination image (to find out how to get to your final destination after disembarkation).
Airport Access
Criteria Entry
When selecting the Departure to Boarding Gate image, enter your departure location into the From field and select the time at which you would like to arrive at the airport. When selecting the Arrival Gate to Destination image, enter only your destination into the To field.
You can also switch from searching for departure-related route information to arrival-related route information and enter a transit location.
Airport Access
Results
Several possible routes will be displayed. Select the route for which you would like to see more details.
Airport Access
Result Details
You can check your route based on your flight details.
- For further details, please see Airport Access Search Results.
ANA Website
If You Have Reserved a Domestic or International Flight Ticket
Reservation Details Screen
Press the Reservation Details button at the bottom of this screen, search for the relevant reservation, and then proceed to the Reservation Details screen. If you select "Airport Access (to airport)", you will be shown information on how to get to the departure airport and board your flight. Alternatively, if you select "Airport Access (from airport)", you will be shown information on how to get to your final destination after disembarkation.
Airport Access
Criteria Entry
When selecting the Departure to Boarding Gate image, enter your departure location into the From field and select the time at which you would like to arrive at the airport. When selecting the Arrival Gate to Destination image, enter only your destination into the To field.
You can also switch from searching for departure-related route information to arrival-related route information and enter a transit location.
Airport Access
Results
Several possible routes will be displayed. Select the route for which you would like to see more details.
Airport Access
Result Details
You can check your route based on your flight details.
- For further details, please see Airport Access Search Results.
Search for Locations on the Map for Even Greater Convenience!
In addition to station and place names, you can now select more specific departure locations and destinations on the map.
Location Search Function on Map
Criteria Input Screen
"Select on Map"
Move around Map
to Select Your
Preferred Location
Criteria Input Screen
The Selected Address
Will Be Shown
Result Details Screen
Select "Check Route"
Display Route
on the Map
- All images are for illustrative purposes only and subject to change.
Airport Access Search Results
As well as information on how to travel to/from the airport in keeping with the scheduled departure/arrival time of your reserved flight, you can also confirm information such as the terminal, security checkpoint, airport map, boarding gate number, and flight status.
- The information available will differ depending on your flight. Please also note that this information will only be available during certain times.
Up-to-Date Flight Status Display for ANA Flights
Japan Domestic Flights
Terminal number, up-to-date departure/arrival times, flight cancellation announcement, boarding gate, arrival exit (for Haneda and Fukuoka only), nearest security checkpoint (for Haneda only)
International Flights
Terminal number, up-to-date departure/arrival times, flight cancellation announcement
- You can also check the status of railway services to see if there are any delays or similar disruptions.
Railway service status provided by: Rescue Now Co., Ltd.
Reservation and Payment of Partners' Services
The ground transportation and other services available for your route will be displayed in the search results.
You can click the reservation buttons/banners shown to seamlessly reserve and pay for these services.
- This image of departure-related route search results is provided for illustrative purposes only.
Eligible Flights
Japan Domestic Flights
ANA-operated flights or codeshare flights with an ANA flight number operated by our partner airlines (aircraft and crew)
International Flights
ANA-operated flights (excludes codeshare flights operated by other airlines)
- Airport access searches are not available for airports outside Japan.
Partnerships with Ground Transportation and Various Other Service Providers
You can easily purchase the train and bus tickets that are available for the route for which you have searched.*
You can also enjoy excellent ticket deals that are exclusively available through Airport Access.
Furthermore, Airport Access provides information on hotel and rental car services in the vicinity of the destination airport to make your journey even smoother.
- For certain services, reservations will be made via the relevant ground transportation provider's website.
Our Partners (to be increased gradually)
- The symbol "⇒" indicates the destination.
- The symbol "⇔" indicates the locations between which the service is operated.
You can reserve and purchase tickets for the Keisei Skyliner, a rapid train service connecting downtown Tokyo with Narita Airport. By reserving and purchasing your tickets seamlessly through Airport Access, you will also get a discount of JPY 270 (children: JPY 150) on the standard Skyliner ticket price.
Purchase period
From 30 days before travel up to the day of travel

Japan Bus Online
You can immediately go to Japan Bus Online and reserve and purchase the airport shuttle bus tickets shown in the Airport Access search results. The routes available are gradually being increased.
Eligible routes (As of September 2020)
- Utsunomiya Station/Sano/Kanuma⇒Haneda Airport
- Ageo Station/Okegawa Station⇒Haneda Airport
- Nagoya Station⇒Chubu Airport
- Kobe-Sanda Premium Outlets⇔Itami Airport
- Wakayama Station⇔Itami Airport
- All hotels within the resort area⇔Naha Airport
- Obihiro⇔Kushiro Airport

Airporter
The same-day delivery service transports baggage between the airport and hotels.
Available for flights to and from Naha airport with “Airport Access”.
Eligible Flights
From airport to hotel (Flights arriving at Naha by 12:15)
From hotel to airport (Flights departing from Naha from 17:30 onward)
Delivery charges
Airporter is currently running a campaign to promote tourism in Okinawa, in which a flat rate of JPY 300 (excl. tax) per piece of baggage applies instead of the regular JPY 1,000.
In addition, you can actually try out Airporter's airport-to-hotel delivery service free of charge when making a reservation through Airport Access. (Scheduled to be available for reservations made until March 31, 2021.)

Tokyo Subway Ticket (Tokyo Metro / Toei Transportation)
Available to purchase through Airport Access, the Tokyo Subway Ticket is a cheap and convenient special passenger ticket which enables tourists to enjoy unlimited travel on a total of 13 lines, namely all 9 Tokyo Metro lines and all 4 Toei Subway lines.
When using Airport Access, you can purchase the Common One-day Ticket for Tokyo Metro & Toei Subway (which is sold at Tokyo Metro and Toei Subway stations) for an even cheaper price.
Eligible Flights
Flights to Haneda and Narita airports

JR-KYUSHU Train Reservation
After searching for routes that include JR Kyushu Shinkansen bullet trains or limited express trains, a button for purchasing tickets thereof will be displayed. Upon clicking this button, you will be transferred to the JR Kyushu online reservations website where you can reserve and purchase tickets.
The Airport Limousine is a shuttle bus service offered by Airport Transport Service that connects Haneda and Narita airports with Tokyo and five other prefectures in the Kanto region, and you can now reserve and purchase the best tickets for your purposes from the Airport Access page.
Eligible Flights
All tickets for Airport Limousine buses to/from Haneda or Narita airports which can be reserved/obtained via the Airport Transport Service website
Purchase period
From 1 month to 5 minutes before bus departure*
- Reservation availability will be displayed until 10 minutes before departure.
- Reservation availability for Airport Limousine buses departing from the airport will be indicated in the route search results after the aircraft has landed.

nearMe.Airport
This shuttle service provides door-to-door transport between homes/hotels and airports falling within the eligible areas.
Eligible Flights
Departures/arrivals at Haneda, Narita, Naha, and Fukuoka airports)
Fees
Tokyo Metropolitan Area ⇔ Haneda Airport: From JPY 2,980/person for a one-way journey
Tokyo Metropolitan Area ⇔ Narita Airport: From JPY 5,980/person for a one-way journey
Naha City ⇔ Naha Airport :From JPY 680/person for a one-way journey
Chuo-ku/Hakata-ku, Fukuoka ⇔ Fukuoka Airport: From JPY 980/person for a one-way journey
- Special discounts coupons now available.
- Earn 1 mile for every JPY 200 (including tax) spent.
Reservation Deadline
15:00 on the day prior to departure

BLACKLANE
When searching for flights to/from Daniel K. Inouye International Airport (Honolulu, Hawaii), you can also reserve Blacklane's airport chauffeur service via Airport Access for your own safety and peace of mind during the COVID-19 pandemic.
Eligible Flights
ANA-operated flights (including Air Japan (NQ)-operated flights) between Haneda/Narita airports and Daniel K. Inouye International Airport
System Requirements
PC
Browser | Google Chrome (latest version) Safari (latest version) |
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Smartphone
OS | from iOS 11 | from Android 5.0 |
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Browser | Safari (latest version) | Google Chrome (latest version) |
If you already have a reservation, check out from reservation details right now!