Airport Access
You can now get information on how to get to the departure airport and board your flight, and also on how to get to your final destination after disembarkation.
- Information
-
- We are currently increasing the services that you can easily reserve and purchase through Airport Access!
If you already have a reservation, check out "Airport Access" from reservation details right now!
Service Overview
This service offers a seamless travel experience by integrating up-to-date flight status information and location information such as the terminal, boarding gate and security checkpoint with transit planner search services to provide you with comprehensive route information for your entire journey. This covers getting to the departure airport and onto your flight, as well as traveling onward to your final destination after disembarkation. Thanks to our partnerships with ground transportation providers*1, you can also reserve and purchase tickets for getting to your departure airport*2.
- *1.We are gradually expanding our partnerships with ground transportation providers.
- *2.Reservations will be made via the ground transportation provider's website.
Eligible Flights
Japan Domestic Flights
ANA-operated flights or codeshare flights with an ANA flight number operated by our partner airlines (aircraft and crew)
International Flights
ANA-operated flights (excludes codeshare flights operated by other airlines)
- Airport access searches are not available for airports outside Japan.
How to Use This Service
After reserving your ANA flight tickets, go to the Reservations screen on the official ANA app My Booking or the Reservation Details screen on the ANA website, and then go to the Airport Access page. Enter your start point and destination, and search how to get to the airport.
- All images are for illustrative purposes only.
Using the Service on the Official ANA App
Search for Route upon Departure
Official ANA App
Select Airport Access on your reservation card.
Airport Access Criteria Selection Screen
Enter your start point and time of arrival at the airport, and click Search.
Airport Access Search Results
On this screen, you can confirm information for your flight such as how to get to the airport, the terminal, and the boarding gate.
- For further details, please see Airport Access Search Results.
Search for Route upon Arrival
Official ANA App
Select Airport Access on your reservation card.
Airport Access Criteria Selection Screen
Enter your destination and click Search.
Airport Access Search Results
On this screen, you can confirm your flight's scheduled departure time and route information all the way up to your destination.
Using the Service on the ANA Website
Search for Route upon Departure
Login Screen
Log in via the View Reservation page on the ANA website.
Flight Ticket Reservation Details Screen
Click on the Airport Access link.
Airport Access Search Results
Enter your start point and time of arrival at the airport, and click Search.
Airport Access Search Results
On this screen, you can confirm information for your flight such as how to get to the airport, the terminal, and the boarding gate.
- For further details, please see Airport Access Search Results.
Airport Access Search Results
As well as information on how to travel to/from the airport in keeping with the scheduled departure/arrival time of your reserved flight, you can also confirm information such as the terminal, security checkpoint, airport map, boarding gate number, and flight status.
- The information available will differ depending on your flight. Please also note that this information will only be available during certain times.
Japan Domestic Flight
Departures
Applicable Period: From 1 day prior to 1 day after departure
Available Information: Flight status, security checkpoint information*, terminal information*, boarding gate, airport map
- Only available for certain airports.
Arrivals
Applicable Period: From 1 day prior to 1 day after departure
Available Information: Flight status, exit information*, airport map
- Only available for Haneda and Fukuoka airports.
International Flight
Flights Departing from Japan
Applicable Period: From 28 days prior to 2 day after departure
Available Information: Flight status, terminal information*, airport map
- Only available for airports in Japan.
Flights Arriving in Japan
Applicable Period: From 28 days prior to 2 day after departure
Available Information: Flight status, terminal information*, airport map
- Only available for airports in Japan.
- For arrivals at Haneda Airport, this is only available from 24 hours prior to the scheduled departure time (local time). Confirmed terminal information will be provided once again 2 hours before the arrival of your flight, as terminals are subject to change due to flight status on the day.
- Route information provided by: Ekispert
- Railway Service Status: You can also check the status of railway services to see if there are any delays or similar disruptions.
Railway service status provided by: Rescue Now Co., Ltd.
Partnerships with Ground Transportation and Various Other Service Providers
You can easily purchase the train and bus tickets that are available for the route for which you have searched.*
You can also enjoy excellent ticket deals that are exclusively available through Airport Access.
Furthermore, Airport Access provides information on hotel and rental car services in the vicinity of the destination airport to make your journey even smoother.
- For certain services, reservations will be made via the relevant ground transportation provider's website.
Our Partners (to be increased gradually)
- The symbol "⇒" indicates the destination.
- The symbol "⇔" indicates the locations between which the service is operated.
Keisei Skyliner
You can reserve and purchase tickets for the Keisei Skyliner, a rapid train service connecting downtown Tokyo with Narita Airport. By reserving and purchasing your tickets seamlessly through Airport Access, you will also get a discount of JPY 270 (children: JPY 150) on the standard Skyliner ticket price.
Purchase period
From 30 days before travel up to the day of travel
Japan Bus Online
You can immediately go to Japan Bus Online and reserve and purchase the airport shuttle bus tickets shown in the Airport Access search results. The routes available are gradually being increased.
Eligible routes (As of September 2020)
- Utsunomiya Station/Sano/Kanuma⇒Haneda Airport
- Ageo Station/Okegawa Station⇒Haneda Airport
- Nagoya Station⇒Chubu Airport
- Kobe-Sanda Premium Outlets⇔Itami Airport
- Wakayama Station⇔Itami Airport
- All hotels within the resort area⇔Naha Airport
- Obihiro⇔Kushiro Airport
Airporter
The same-day delivery service transports baggage between the airport and hotels.
Available for flights to and from Naha airport with “Airport Access”.
Eligible Flights
From airport to hotel (Flights arriving at Naha by 12:15)
From hotel to airport (Flights departing from Naha from 17:30 onward)
Delivery charges
During this promotional campaign for tourism in Okinawa, a flat rate of JPY 300 per piece of baggage will apply instead of the regular JPY 1,000.
In addition, when reserving this service via Airport Access, you can actually try out the service free of charge.
(Due to be available for reservations made from December 25, 2020 to February 28, 2021.)
Tokyo Subway Ticket (Tokyo Metro / Toei Transportation)
Available to purchase through Airport Access, the Tokyo Subway Ticket is a cheap and convenient special passenger ticket which enables tourists to enjoy unlimited travel on a total of 13 lines, namely all 9 Tokyo Metro lines and all 4 Toei Subway lines.
When using Airport Access, you can purchase the Common One-day Ticket for Tokyo Metro & Toei Subway (which is sold at Tokyo Metro and Toei Subway stations) for an even cheaper price.
Eligible Flights
Flights to Haneda and Narita airports
JR-KYUSHU Train Reservation
After searching for routes that include JR Kyushu Shinkansen bullet trains or limited express trains, a button for purchasing tickets thereof will be displayed. Upon clicking this button, you will be transferred to the JR Kyushu online reservations website where you can reserve and purchase tickets.
Airport Limousine (Offered by Airport Transport Service Co., Ltd.)
The Airport Limousine is a shuttle bus service offered by Airport Transport Service that connects Haneda and Narita airports with Tokyo and five other prefectures in the Kanto region, and you can now reserve and purchase the best tickets for your purposes from the Airport Access page.
Eligible Flights
All tickets for Airport Limousine buses to/from Haneda or Narita airports which can be reserved/obtained via the Airport Transport Service website
Purchase period
From 1 month to 5 minutes before bus departure*
- Reservation availability will be displayed until 10 minutes before departure.
- Reservation availability for Airport Limousine buses departing from the airport will be indicated in the route search results after the aircraft has landed.
System Requirements
PC
| Browser | Google Chrome (latest version) Safari (latest version) |
|---|
Smartphone
| OS | from iOS 11 | from Android 5.0 |
|---|---|---|
| Browser | Safari (latest version) | Google Chrome (latest version) |
If you already have a reservation, check out from reservation details right now!