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ANA was awarded the most on-time airline in the Asia Pacific category in 2023

The Most On-Time Airline in the Asia Pacific for Five Consecutive Years! We are grateful for our customer's cooperation to have helped made this possible.
The Most On-Time Airline in the Asia Pacific for Five Consecutive Years! We are grateful for our customer's cooperation to have helped made this possible.
  • ANA was given Cirium's On-Time Performance Award based on flight performance in 2023.

  • The Asia Pacific winner for the fifth consecutive year since 2018.

The On-Time Performance Awards CIRIUM 2023 WINNER

The On-Time Performance Awards 2023 WINNER

The ANA Group was named the top airline among major Asia Pacific airlines in The On-Time Performance Awards presented by Cirium, a UK-based travel data and analytics firm, for its domestic Japan and international flights in 2023. This made ANA the Asia Pacific winner for the fifth consecutive year since 2018(*1).

Major Airlines in Asia Pacific

  • No. 1 for airlines in the Asia Pacific

    In the ranking for airlines based in the Asia-Pacific region (excluding the United States)(*2), ANA-branded flights(*3) recorded an 82.75% on-time performance(*4) and was named the top performer in the Asia Pacific region.

“ANA is honored to receive these awards which are a testament to the hard work of our employees and their dedication to ensuring operational excellence”, said Katsuo Yokoyama, Executive Vice President of ANA. “Prioritizing safety and on-time performance are ways we strive to serve our customers, and it’s rewarding to be independently recognized for our commitments and results.”

In 2022, ANA focused on two main efforts to improve on-time performance. First, the method of boarding and deplaning customers was revised in stages, and in July 2022, ANA eliminated the detailed grouping which was previously implemented to allow for social distancing between customers from both domestic and international flights. In September 2022, ANA enhanced the functionality of the ANA mobile application for domestic flights, providing easy-to-understand information on the steps from making a reservation to boarding.

In addition to the understanding and support of our customers, ANA Group has made a concerted effort to improve the quality of on-time operations through a sustained commitment to reliability and service.
Moving forward, ANA Group will continue its innovative approach to striving for operational excellence so we are better equipped to continually improve the travel experience for our valued passengers.

  • * 1

    Cirium has been presenting the On-Time Performance Awards for 15 years, since 2009. The awards were not presented in 2020 due to stagnant air travel demand caused by the COVID-19 pandemic.

  • * 2

    Airlines based in the Asia-Pacific region (excluding the United States) that are in the top 30% for annual number of flights operated, number of seats provided and available seat kilometers.

  • * 3

    ANA-branded flights include those operated by ANA, ANA WINGS and Air Japan. Not applicable to code share flights (operated by partner airlines).

  • * 4

    On-time arrival refers to arrivals within 15 minutes of the scheduled arrival time.

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