For 10 consecutive years since 2013, we have received the highest possible airline evaluation: a 5-Star rating from SKYTRAX, the international airline-ranking organization based in the UK.
ANA has been highly commended by SKYTRAX for its consistently superior quality of service and for its dedication towards the further improvement of the overall passenger experience, in order to meet the needs of global customers. Furthermore, ANA is currently the only Japanese airline to have achieved exclusive 5-Star status for the 10th consecutive year.
Mindful of our 5-Star status and always thankful to our customers, we will not let this great honor allow us to rest on our laurels. Going forward, we will continue striving for safe, high-quality air travel for customers across the globe, and always provide services full of excitement and wonder.
Founded in 1989 and based in London in the U.K., SKYTRAX is a company providing ratings for the aviation industry. In addition to the World Airline Ratings in which airlines are rated on a scale from 1 to 5 stars, SKYTRAX also holds the annual World Airline Awards, in which it evaluates over 200 airlines and presents awards based on a range of customer surveys, including its very own online questionnaires.
The SKYTRAX World Airline Rating covers over 800 categories from airports to inflight services, with 5 stars presented only to those airlines providing customers with services worthy of the rating.