Self Service Check-in machine information

Information

Information on How to Use Shareholder's Benefit Discounts on the ANA Website

Self Service Check-in machines will start being updated from the fall of 2025.
Please see below for further details.
Rakuten Edy payments at Self Service Check-in machines has been terminated on Tuesday, July8, 2025.
If you wish to pay with Rakuten Edy, please proceed to the airport counter.
As the various handling procedures will be different for flights operated by Japan Air Commuter and Amakusa Airlines, you are kindly requested to see the information on the Japan Air Commuter or Amakusa Airlines page before you travel on such flights.

Self Service Check-in machine

The machine is easy to use and enables customers to purchase tickets, complete boarding procedures, register their Shareholder's Benefit Number Notification Cards, print receipts, etc.

Four language options are available (Japanese, English, Chinese, Korean).

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Payments can be made using credit cards only. (Cash payments are not accepted.)

Main Functions

Purchase of flight tickets (including Senior Special and Youth Special)
Check-in (maximum of 6 people)
Change flight or seats
Register miles / Check Balance
Receipt issue

Starting from the fall of 2025

The machine is easy to use and enables customers to complete boarding procedures, change seats,register miles, print receipts, etc.
Four language options are available (Japanese, English, Chinese, Korean).