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How to Use Self-service Check-in Machines

How to check in and assign a seat at the airport is explained.

Get Our Handy Operation Guide on Your Smartphone Before Traveling

Scan the QR code below with your smartphone for information on how to use the self-service check-in machines.

  • STEP 1

    Initial Screen

    Please select your airline.

  • STEP 2

    Dangerous Goods Screen

    Please confirm the various cautions related to hazardous materials and dangerous goods.

    • *

      The display language can be changed at any time by tapping the "Other Language" button in the upper right-hand corner of the screen.

  • STEP 3

    Reservation Search Method Selection Screen

    Select your preferred method to search for your reservation.

    • If you select "Search by Reservation Number", proceed to Step 4.

    • If you select "Search by e-Ticket Number", proceed to Step 5.

    • If you select "Search by Mileage Card Number", proceed to Step 6.*1

    • If you select "Search by Boarding Pass Barcode", proceed to Step 7.

    • * 1

      Only applicable if your boarding pass was registered to your reservation information in advance.

  • STEP 4

    Search by Reservation Number Screen

    Enter the reservation number (6 alphanumeric characters) that is found on your itinerary receipt.
    Proceed to Step 8.

  • STEP 5

    Search by e-Ticket Number Screen

    Enter the 13-digit e-Ticket number that is found on your itinerary receipt.
    Proceed to Step 8.

  • STEP 6

    Mileage Card Reader Screen

    Please select "Enter Manually the Card Number" and input the number manually.
    Proceed to Step 8.

  • STEP 7

    2D Barcode Reader Screen

    Place the 2D barcode (QR code) that is printed on the upper right corner of your itinerary receipt onto the barcode reader.
    Proceed to Step 8.

  • STEP 8

    Reservation Confirmation Screen

    Check the reservation details displayed and tap the Confirm button.
    After the boarding pass has been issued, proceed to Step 12.

    • If you wish to confirm your seat location or change your seat selection, tap the Seat Map button. Proceed to Step 9.

    • If you wish to register your mileage, tap the Register Miles button. Proceed to Step 10.

  • STEP 9

    Seat Map Screen

    After selecting your desired seat, tap the Confirm button.
    Proceed to Step 8 again to view the latest details for your reservation.

  • STEP 10

    Frequent Flyer Program Membership Registration Screen

    Select your airline. Proceed to Step 11.

  • STEP 11

    Enter Frequent Flyer Card Number Screen

    Enter the membership number that you wish to register.
    After you have registered your number, proceed to Step 8 again to view the updated details for your reservation.

  • STEP 12

    Collect Boarding Pass Screen

    Please collect the issued boarding pass.

  • STEP 13

    Check-in Complete Screen

    This confirms the completion of check-in procedures.

  • *

    If you use online check-in, you do not need to check in at a self-service check-in machine.

  • *

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