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With this convenient service, you can drop off your car at Narita Airport and get it back upon your return. With this convenient service, you can drop off your car at Narita Airport and get it back upon your return.

Notice

  • ANA ARRIVAL LOUNGE (International arrival Lounge) at Narita Airport reopened from October 30, 2022. (Lounge Operating Hours: 2:00pm-5:30pm)

  • Charges will be reduced from December 19, 2022.

DEPARTURE

(Car Kept in Garage)

Cars Kept in a Dedicated Fully-roofed Garage

After making your prior reservation, please come to our partner car park, Central Parking Narita, and drop off your car with us.

Complimentary Shuttle Service to Airport

You will be escorted from the garage to the South Wing of Narita Airport Terminal 1 by our complimentary shuttle service.

ARRIVAL

(Car Brought to Airport)

Wait in the Arrival Lounge

Relax and enjoy a moment to unwind in ANA ARRIVAL LOUNGE (International arrival Lounge)* while you wait for your car to be delivered.

  • ANA ARRIVAL LOUNGE is available during lounge opening hours (2:00pm - 5:30pm).

  • During outside of ANA ARRIVAL LOUNGE closed hour ( 6:30am - 2:00pm / 5:30pm - arrival of the final ANA Group-operated flight of the day), dedicated staff will meet you at the entrance of the lounge and then escort you to the parking.

Car Brought to Pick-up Area

We will bring your car from the garage to the dedicated pick-up area.

Eligible members

Passengers who have purchased ANA Group-operated roundtrip international flights from Narita Airport with an ANA flight number.

  • Passengers boarding on flights by Star Alliance member airlines or codeshare flights operated by the codeshare partner airlines are not eligible.

  • Does not apply to tickets for some types of fares.

  • Tickets for ANA Group-operated flights purchased at other airlines or travel agencies may not be accepted to request this service.

Charges

For flights from December 19, 2022 onward

(including tax)

Period ANA Diamond Service Member
ANA Platinum Service & Super Flyers Card Member Others
Up to 3 days JPY 7,000 JPY 7,500 JPY 10,500
4days JPY 8,100 JPY 8,600 JPY 11,600
5days JPY 9,200 JPY 9,700 JPY 12,700
6days JPY 10,300 JPY 10,800 JPY 13,800
7days JPY 11,070 JPY 11,570 JPY 14,570
8days JPY 11,840 JPY 12,340 JPY 15,340
9days JPY 12,610 JPY 13,110 JPY 16,110
10days JPY 13,270 JPY 13,770 JPY 16,770
  • Additional service charges will apply when parking for 11 days or more (JPY 660 per day).

    Please pay the service fee on the day you park your car at Central Parking Narita.

  • The above fee includes consumption tax, the parking fee and other service charges.

  • You will earn miles when you use this service. Please see Central Parking Narita for details.

How to Request This Service

Application reception times

From 2 months prior to departure or after flight ticket purchase (whichever is later) until 18:00 on the day 3 days prior to departure from Narita Airport.

How to Apply

Applications must be made in advance on the ANA Website.

You can apply in advance from [ANA My Car Valet Service] on the confirmation of reservation details screen after purchasing your ticket.

You will receive an email confirming receipt of your request within 2 to 3 days.

How to Use This Service

DEPARTURE

(Car Kept in Garage)

  1. Come directly to our partner car park close to Narita Airport, (Central Parking Narita) (*Japanese only) to drop off your car.

    • Your car will be kept carefully in a safe, fully-roofed, fixed-location garage.

  2. After leaving your car, you will be escorted to the South Wing Departure lobby of terminal 1 of Narita International Airport by our complimentary shuttle service.

If you wish to cancel your ANA My Car Valet Service request on your departure date, please contact Central Parking Narita on 0476-32-0655.

  • Airport Meet and Assist service will end on December 18, 2022.

ARRIVAL

(Car Brought to Airport)

  1. Upon returning to Narita Airport, please contact Central Parking Narita on 0476-32-0655 *toll number.

  2. Operator hours: 06:30 until arrival of the final ANA Group-operated flight of the day (JST; 365 days a year)
    Your vehicle will arrive approximately 20 minutes after we receive your phone call.

    • Please contact an ANA Overseas Branch in the event of a change to your return flight while you are overseas.

      We will bring your car to the pick-up area located next to the ANA ARRIVAL LOUNGE (International Arrivals Lounge) in the South Wing of Narita Airport Terminal 1.

  3. After you have passed through immigration and customs, please go to the entrance of ANA ARRIVAL LOUNGE (International arrival Lounge) * located in the arrival lobby.
    Dedicated staff will meet you and then escort you to your car.

    • ANA ARRIVAL LOUNGE is available during lounge opening hours (2:00pm - 5:30pm).

    • During outside of ANA ARRIVAL LOUNGE closed hour ( 6:30am - 2:00pm / 5:30pm - arrival of the final ANA Group-operated flight of the day), dedicated staff will meet you at the entrance of the lounge and then escort you to the parking.

Services within this service that relate to use of the car park and pick up and drop off are provided on the basis of a contract between the customer and Central Parking Narita.

Notes on Using Our Partner Car Park (Central Parking Narita)

  • For parking in the dedicated fully-roofed garage, your car must not exceed 2,630 mm in total width, 4,950 mm in total length, and 2,330 mm in total height.

    • There may be cases when, due to the model (size) of your car, it will not fit under the roof, or when we are unable to accept your car for other reasons, so please confirm with our desk at the time of making your reservation.

  • If the period of depositing your car with us is extended due to a change in your itinerary, etc. after your departure, we may be obliged to move your car to a different space (without a roof) for the extended period.

  • Please do not leave any dangerous, valuable or gold (precious metal) objects in your car upon your departure.

  • Please ensure that your car contains sufficient gas before dropping off your car with us.

  • Any damage to, or theft etc., from your car during the period you leave the car with us is subject to compensation according to the liability insurance policy of our partner car park.

  • Upon using our partner car park (Central Parking Narita), please carefully read the following Disclaimer on Using Our Partner Car Park (Central Parking Narita).

Disclaimer on Using Our Partner Car Park (Central Parking Narita)

  • We do not accept responsibility for any damage to a vehicle which has not been subject to a joint check at the time of handing over/ leaving the vehicle with us.

  • Regardless of the age of the vehicle, we do not accept any responsibility for trouble related to the internal combustion engine or auxiliary components (transmission and gas pedal) during the period of leaving the vehicle with us.

  • If a tire is punctured during the period of leaving the car with us, we will carry out repairs to replace the tire without the Passenger's permission in order to restore the vehicle's mobility, but all expenses relating to this repair/replacement will be borne by the Customer.

  • We do not accept any responsibility for valuable or gold (precious metal) items left in a Passenger's vehicle which may be subject to theft.

  • Please note that passenger vehicles will be brought from our partner car park to the dedicated pick-up area on the Arrivals floor of Narita Airport Terminal 1, and your mileage counter will therefore have gained a few kilometers since being dropped off.

  • When being driven en route for Passenger collection, on rare occasions, a loose stone, etc., may cause damage to the front windscreen or side windows of a Passenger's vehicle, but we accept no responsibility for any such occurrence of an event of Force Majeure.

  • Should a Passenger's vehicle be subject to a theft, the Passenger will be compensated within the range specified in the liability insurance policy of our partner car park, but in the unlikely event that this amount is not sufficient, the Passenger shall be responsible for the deficit amount.

  • We accept no responsibility for any damage caused to passenger vehicles due to riots or other acts of insurgency for which the car park company is not responsible, or for any acts of Providence (such as typhoons, floods, snowfall, hail, or lightning strikes).

  • We do not accept any responsibility for Passenger vehicles after they have been returned to the Customer.