Please select the card you wish to join
Get your digital card immediately
No enrollment or annual fees
ANA Mileage Club Card
Earn more miles for your money
With credit function
ANA Card
Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.
Passengers can use Face Express, a new check-in procedure using facial recognition.
Passengers who use this service should proceed to check-in zone C.
From February 2019, some ANA operated flights may arrive at Terminal 1 North Wing. For details, please check at Narita Airport website "Flights Today"
The transit facilities on the 3rd floor of the South Wing in Terminal 1 are currently closed. We apologize for any inconvenience this may cause to passengers with connecting flights, but kindly request that they instead proceed to the arrival lobby for Japan domestic flights and use the security checkpoint on the 4th floor of the South Wing.
Quarantine
Immigration
Baggage Claim
Customs
All customers arriving from Southeast Asia must submit a health questionnaire.
Please present your passport and immigration card.
Customers with goods to declare must turn in their Customs Declaration forms here.
Check-in
Security Check
Immigration
Zone B: Passengers who need special assistance
Zone C: Business Class customers, Star Alliance Gold members
Zone D: Economy Class customers
Zone Z: ANA Diamond Service Members, First Class customers
ANA SUITE CHECK-IN
Eligible customers
First Class customers
ANA Diamond Service Members
After check-in, customers can go straight through the priority security check.
Star Alliance Gold Track
Eligible customers
First Class customers
Business class customers
ANA Diamond Service Members
ANA Platinum Service Members
ANA Super Flyers Card Members
Star Alliance Gold Members
Please show your boarding pass when passing through the security checkpoint.
Star Alliance Gold members are asked to show the respective membership status cards in addition to the boarding pass.
For detailed information on transit facilities, please see the Connecting Flights page on the Narita Airport website.
You do not need to perform immigration procedures for Japan. Furthermore, you do not need to collect your checked baggage if the baggage tag thereon indicates all destinations up to your final destination.
Narita Airport's Operating Hours
Narita Airport's operating hours: 6:00-24:00
Outside of the above hours, passengers are not allowed to stay in the terminal areas in front of the immigration procedures section for arrivals and those past the immigration procedures section for departures.
For further details, please see the Narita Airport website (https://www.narita-airport.jp/en/airportguide/connect/inter-inter/).
Please go through the Departure Concourse on the third floor after you have cleared Transit Inspection on the fourth floor.
Please clear Transit Inspection and go through the Transit Counter on the third floor if you have not checked in for your next flight.
Please use the connecting bus in the terminal for transportation between terminals.
International transit facilities are currently closed.
If you check in baggage at your departure airport outside Japan, you will need to pick it up regardless of the destination indicated on your baggage tag. Furthermore, after passing through customs, you will need to check your baggage in again at a counter for Japan domestic flights. Please take care not to forget to pick up your baggage.
Passengers arriving in the South Wing should perform immigration procedures and then collect their checked baggage, proceed to the exit for domestic connecting flights, and check in their baggage at the Narita Connections Baggage Drop Counter. Passengers arriving in the North Wing should perform immigration procedures and then collect their checked baggage and proceed to the domestic flight check-in counter in the South Wing.
After checking in their baggage, they should pass through the security checkpoint on the 3rd floor and then come to the domestic flight departure gates on the 2nd floor at least 10 minutes prior to the departure of their flight.
The cut-off time for the Japan domestic security checkpoints is 20 minutes prior to the departure time of the relevant flight. For further details, please see Airport Check-in - Security Checkpoint.
Please complete the immigration procedures and then collect your checked baggage and take the shuttle bus to Terminal 2 from the bus stop on the 1st floor.
Please use the dedicated facilities for transit passengers. Click here for details.
If you are connecting to an international flight departing from Terminal 1, South Wing and you have already checked in your baggage, please proceed to Transit Inspection from your domestic flight's arrival gate. After completing the security check and departure procedures, proceed to your international flight's departure gate.
The transit security checkpoints are currently closed. Please proceed to the arrival lobby for Japan domestic flights and use the security checkpoint on the 4th floor of the South Wing.
If you are connecting to an international flight departing from Terminal 1, North Wing, please proceed to the 4th floor of Terminal 1, North Wing from the arrival lobby.
If you are connecting to an international flight departing from Terminal 2, please complete arrival procedures, then proceed to the shuttle bus stop located on the 1st floor to ride the shuttle bus to Terminal 2.
Passengers connecting from an international flight to a Japan domestic or international flight at Haneda Airport should complete the immigration procedures and then collect their checked baggage, pass through the general exit, and travel to Haneda Airport.
1
2
3
4
5
6
7
8
9
0
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s
t
u
v
w
x
y
z
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
All clear
Delete one character
By checking the Keep Me Logged In box on the login screen, you will not need to re-enter your membership number or password for subsequent logins.
The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
The confirmation screen will reappear after closing all browser windows even if you checked "Do not show this screen again."
ANA Biz is a business travel arrangement service.
MILES
ANA SKY COINS
Premium Point / Point on ANA /