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Stockholm

Since the boarding gate check-in counters might be subject to change, please check at the airport to the day of departure.

Arrival

Flights operated by ANA group will arrive at Terminal 5 of Stockholm Arlanda Airport.

Arrival Terminal

Immigration

Baggage Claim

Customs

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers arriving at Stockholm Arlanda Airport
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Immigration

Present your passport or other necessary travel documents (No need to have entry card).

  • *

    The immigration might be crowed.

Customs

Follow the red line for passengers traveling with goods that needs to be declared and green line for passenger that has nothing to declare.

Departure

Flights operated by ANA group will depart from Terminal 5 of Stockholm Arlanda Airport.

Departure terminal

Check-in

Security Check/Fast Track

Immigration

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers departing from Stockholm Arlanda Airport
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Departure control

Present the passport or other essential travel documents.

Priority Security Control

Name

Fast Track

Eligible for
  • Business class

  • Diamond service members

  • Platinum service members

  • Super Flyers members

  • Star Alliance Gold members

About VAT (TAX) refunds

A value-added tax (VAT) is applied to items purchased in Sweden or other EU countries, but visitors may apply for the refund of the tax.

  • *

    VAT refunds may not be provided by some shops, please check the shop for tax free handling.

  • Passengers traveling with tax refund goods in check in baggage
    Please visit the tax refund counter located in level 3 or custom to get a verification stamp on the refund document before checking in the baggage at the ANA’s check in counter.

  • Passengers traveling with tax refund goods in carry on baggage
    Please visit the tax refund counter located in level 3 or cumtom to get a verification stamp on the refund document and go directly to the security control. Some of the high value products may be asked to show the actual product at the tax refund counter after the security control.

Transit

From ANA to Other Airline companies

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers who transit to domestic Swedish locations or Schengen Agreement countries after using an ANA flight
  • Passengers who transit to locations outside of the Schengen Agreement after using an ANA flight
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From Other Airline companies to ANA

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat
  • Passengers who transit to domestic Swedish locations or Schengen Agreement countries after using an ANA flight
  • Passengers who transit to locations outside of the Schengen Agreement after using an ANA flight
map image

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